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Original poster

SN threads not appearing in active convos

143 replies

hazeyjane · 11/05/2018 06:24

Opt in box ticked

Threads still don't appear in active convos

I know you saud you would look into it, but any chance this can be sorted out......I don't think it's just me!

OP posts:
newroundhere · 14/06/2018 18:49

Any update @lornamumsnet? I don't have any DC with SN but for those who do it really feels like mumsnet isn't fulfilling the brief of being there for them.

How do we escalate this issue?

Original poster
hazeyjane · 14/06/2018 09:35

Yes
please.

I know there are a million and one other pressing things and the whole gender critical debate and deleting endless posts because of fucking pronouns etc are taking up your time.

This is a small thing. But I do think your special needs boards are going to just fade away if you don't sort it out. It's a shame because Mumsnet has been the best source of support and advice for me since having ds, I recommend parents to come here when they need help. There doesn't seem much point when threads get so few posts.

OP posts:
CatONineTails · 13/06/2018 22:21

Please MNHQ?

Original poster
hazeyjane · 13/06/2018 21:18

Any movement on this yet, MNHQ??

My nagging irritation today takes the form of a pair of pants that give you a repetitive wedgy throughout the day.....

.....this may take years, but like erosion I will eventually wear you down.

OP posts:
newroundhere · 08/06/2018 07:50

I'm not a gin lover either... But mostly because I can't stand tonic and that seems to be the usual accompaniment Blush

Original poster
hazeyjane · 07/06/2018 20:33

My gin glass is half full rather than half empty, and I'm sure it will get sorted Samcro and then hopefully it will get a bit more traffic.

OP posts:
Samcro · 07/06/2018 16:48

i ran out of patience long ago. its sad that the sn topic will be under used. there was a thread the other day where the op had posted in AIBU as the sn topic is so quiet.

MNHQ
LornaMumsnet · 07/06/2018 16:46

On it, newroundhere!

We know it's a pain when things are not sorted quickly, but we really appreciate the patience here.

Flowers
newroundhere · 06/06/2018 08:42

Just a quick bump so you have a reason to chase the tech team again @lornamumsnet Wink

MNHQ
LornaMumsnet · 01/06/2018 19:20

@hazeyjane

If the naggy sunshine thing doesn't work, I will have to be irritating like a bit of snaggy fingernail that gets caught on your jumper.....let's hope it doesn't get that far, because I WILL WEAR YOU DOWN..... Thankyou Lorna, fingers crossed they make their way down the pile quickly. Cat trauma is a combination of ongoing (possible problem with growth plates requiring orthopaedic specialist and mega bucks) and discovering limpy cat had been overdosed by my mum whilst we went away, necessitating an overnight stay at emergency vets, blood tests and treatment to flush through toxins.....resulting in us having to a) sell an organ it b) sell a child - to be honest I'm not sure this would even cover the fecking enormous bill this drama created. (Puss is fortunately now toxin free and recovering, with hopefully no long term damage)

Haha, that's perfectly alright - I will pass on the nagging personally until this is sorted.

Wow, what an absolute nightmare! Glad it's okay now health wise but sorry about the huge bills you're faced with.

MNHQ
LornaMumsnet · 01/06/2018 19:08

@CrochetBelle

LornaMumsnet (MNHQ) Tue 29-May-18 11:24:59

You are most definitely on the list - our tech team are investigating the issue as we speak.

LornaMumsnet (MNHQ) Fri 01-Jun-18 17:22:24

They've assured us that this is due to be looked at but it's not top of the list right now.

Sorry Crochet - we pass on what we're told and at that moment in time. It may have been that it's a bit of a trickier fix and so got pushed back a bit more but know it doesn't really make up for all the pushing back I'm giving you.

CrochetBelle · 01/06/2018 18:53

LornaMumsnet (MNHQ) Tue 29-May-18 11:24:59

You are most definitely on the list - our tech team are investigating the issue as we speak.

LornaMumsnet (MNHQ) Fri 01-Jun-18 17:22:24

They've assured us that this is due to be looked at but it's not top of the list right now.

Original poster
hazeyjane · 01/06/2018 18:29

If the naggy sunshine thing doesn't work, I will have to be irritating like a bit of snaggy fingernail that gets caught on your jumper.....let's hope it doesn't get that far, because I WILL WEAR YOU DOWN.....

Thankyou Lorna, fingers crossed they make their way down the pile quickly.

Cat trauma is a combination of ongoing (possible problem with growth plates requiring orthopaedic specialist and mega bucks) and discovering limpy cat had been overdosed by my mum whilst we went away, necessitating an overnight stay at emergency vets, blood tests and treatment to flush through toxins.....resulting in us having to a) sell an organ it b) sell a child - to be honest I'm not sure this would even cover the fecking enormous bill this drama created. (Puss is fortunately now toxin free and recovering, with hopefully no long term damage)

OP posts:
MNHQ
LornaMumsnet · 01/06/2018 17:22

@hazeyjane

Well let's be like an irritating bit of sun that gets in your eyes, no matter which bit of curtain you close, and maybe eventually it'll get sorted!

Lornamumsnet - sorry have been away, and returned to a seriously ill cat (and enormous vet bill), so had missed your post. The logging in thing had had a temporary hiatus.....if it returns, I'll let you know!

Oh Hazey, sorry about your cat. Is all okay now? I'm all too aware of huge vet bills myself... They are the worst - especially when it's all so out of the blue.

With regards to SN threads - sorry we haven't got updates here, all. Please believe us - we've been harassing our poor tech team like there's no tomorrow!

In short, there's just a huge (absolutely giant) pile of things our tech team are working on at the moment. They've assured us that this is due to be looked at but it's not top of the list right now.

We'll continue to chase until it's resolved and in the meantime, we're really sorry that it's taking a little while.

Flowers
QueenOfQuacks · 01/06/2018 17:14

I don't understand why it's so difficult though?

FWR was hidden from active for a few days and then restored really easily and quickly.

Why isn't it the same for SN?

MNHQ
FlissMumsnet · 01/06/2018 10:29

hazeyjane - we're sorry to hear about your poor cat - hope the vet's bill isn't too eye-watering......

We're crossing our fingers that the logging in isshoo is no longer. Wish we could solve the SN threads problem so easily.

We are still working on it (see: harassing our Tech team) Grin

Original poster
hazeyjane · 01/06/2018 08:36

Well let's be like an irritating bit of sun that gets in your eyes, no matter which bit of curtain you close, and maybe eventually it'll get sorted!

Lornamumsnet - sorry have been away, and returned to a seriously ill cat (and enormous vet bill), so had missed your post. The logging in thing had had a temporary hiatus.....if it returns, I'll let you know!

OP posts:
SmackFox · 01/06/2018 07:45

Unfortunately I don't think much is going to happen, because every time it has come up, a few of us post, mnhq say, 'we're looking into it'.....then it fizzles out and disappears

Looks like you where right hazey Sad

MNHQ
LornaMumsnet · 29/05/2018 11:24

@hazeyjane

To be honest I think this has been going on so long, I'm not sure we're on the list!

Now, for some reason, every time I want to go on threads I'm on, I have to log in
......honestly, Mumsnet is getting to be too much like hard work!

You are most definitely on the list - our tech team are investigating the issue as we speak.

That logging in business sounds like a complete pain. Really sorry that it feels too much like hard work. This is obviously not what we want at all! Is this still happening?

Original poster
hazeyjane · 26/05/2018 21:25

To be honest I think this has been going on so long, I'm not sure we're on the list!

Now, for some reason, every time I want to go on threads I'm on, I have to log in
......honestly, Mumsnet is getting to be too much like hard work!

OP posts:
MNHQ
SophieLMumsnet · 26/05/2018 12:46

SORRY all - thank you for being so patient about this; in all honesty - think this fell down the list somewhat as we've been so busy of late, which is not wonderful of us and we do apologise. I sound like a broken record, but will chase this up again next week Flowers

Samcro · 26/05/2018 10:54

bumping as I still can't opt in

QueenOfQuacks · 24/05/2018 14:13

I've reported the thread in the hope someone remembers to fix it!

Original poster
hazeyjane · 24/05/2018 10:49

Any movement on this thread yet (apart from the tumbleweed!)

OP posts:
newroundhere · 22/05/2018 07:08

Giving this a bump because clearly it's an issue that needs fixing.

What's the update @SophieLMumsnet?