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Request: Posters should need to have been registered for 30 days before being able to post on FWR

61 replies

Terfing · 21/04/2018 16:21

Hello @mnhq

The regular posted on FWR are becoming very concerned over the large amount of transphobic posts that have been appearing from new members. This has happened a lot over the past week, I.e. Since Mumsnet has hit the news for allowing gender critical discussion.

Most of these posts appear at night when there is less-moderation around.

After a brief discussion, it has been suggested that a good way to handle this issue would be by allowing only users who have been registered for a minimum of 30 days to post there, similar to the 'sex' board.

We would like to hear your thoughts/ feedback on this idea. Smile

OP posts:
New posts on this thread. Refresh page
abbsisspartacus · 03/05/2018 11:43

Hire me I need a job and I'm awake most of the night

Weezol · 03/05/2018 11:37

@MNHQ You are being asked questions about this on multiple boards and threads. Do you care about your users at all? We are the people who bring in the advertising revenue.

OlennasWimple · 03/05/2018 01:15

I'm in a different time zone to the UK, and what gets left to stand during my evening MN sessions (ie middle of the night UK time) is astounding compared to during the day. And stuff takes much much longer to be zapped. I agree that 24/7 modding is the answer (or at least part of the answer) but only properly trained mods who really understand what is going on

TheNoseyProject · 27/04/2018 15:47

Would 24 hours work as an alternative. Just
Means that if people join on a ‘oh I’ll hsve a pop at mn’ troll-fun then they won’t be able to do it immediately and in the cold light of day it won’t seem so fun?

Weezol · 27/04/2018 15:43

Given the incredibly randomised approach to moderating the AE threads, I don't think there are coherent strategies in place for every day things, never mind the sort if threat posed by the people @Womanformallyknownaswoman is referring to.

There has also been the 'Trusted Partner' mess which has caused problems for users. This demonstrates a company culture of failing to carry out due diligence on commercial partnerships as well as recruitment, leading to the hiring of a Trojan intern and the temporary legitimisation of scammers.

It's disappointing that we aren't getting a comprehensive response to questions on this.

CrochetBelle · 27/04/2018 08:08

Still no response about moderation?

CuntinuousMingeprovement · 26/04/2018 20:31

Good idea OP.

Weezol · 24/04/2018 00:20

I'm short and Northern - tenacity comes fitted as standard.

It's, what, 8 years since I had any back office involvement on message boards. Those had maybe 15,000 registered members, protocols dated from 2000 ish and it got diddly from advertising. It was run on hope and gaffer tape from 2 laptops and a frankenserver. All the mods were volunteers.

None of our users were vulnerable in the way that some posters here are.

It's unbelievable that a company turning profits of over £2 million come nowhere close to it in terms of user value, basic knowledge, security and PR.

womanformallyknownaswoman · 24/04/2018 00:10

@Weezol - you're welcome. I admire your tenacity - it shines through. Keep up the good work :)

Yes I am shocked at the casual "userism" - i.e. taking their users' protection and data somewhat for granted and as a given, but without the appropriate self-reflection on what they are doing that is contributing to leaving many at risk, especially those with histories of male violence, where there will motivated individuals and organisations all too ready to kill and harm women online, as in real life.

Those aggressive males who abuse the transgender banner as a cover for their predatation being another motivated group - where the genuine transexuals are thrown under their bus so to speak.

Seems like mods and MN in general don't understand Cluster Bs and they really need to. These are the guys (mostly but not always) who harm others and know no limits. All abusers groom, using either charm or other disguises (good man, she's too sensitive, it was an accident) to disarm the unsuspecting public and target. These tactics are seen in abundance from the trolls on the FWR board plus, it would seem, in the actions of the recent stalker and data thief.

Weezol · 23/04/2018 23:48

womanformallyknownaswoman Thank you, thank you, thank you. I have been flogging around on this (much less eloquently) since before the breach. The utterly casual handling of this whole situation has left me somewhat shocked.

womanformallyknownaswoman · 23/04/2018 23:36

The key to containing trolls is good, adequately staffed, informed moderation and policies. The mods don't seem to understand the different covert tactics of sealions and concern trolls that derail threads. This is a skill based issue where coercive control training could well assist in spotting the pattern of derailing and undermining posts not the one big aggro comment.

Ironically and sadly, this is exactly the same issue facing then police when they attend many DV incidents where the woman, the genuine victim, can look like the problem as she has been unrelentingly and unreasonably provoked and harassed over long periods, each incident in and of itself not looking particularly concerning to the untrained eye.

The modding policy and execution would do well to skill up to understand these covert methods of coercion that most trolls are now skilled in. They have refined their MO like all male abusers. Also understanding threats as in cyber security, but pertaining not only to network attacks which is what most cybersecurity focuses upon because "boys like that", but also understanding the threat profile i.e. stalkers an harassers in the form of trolls and abusers. Bedford University have expertise I understand in this area of cyberstalking and cyberharassment by stealth

TerfsUp · 23/04/2018 16:43

Thanks, Hebe. You made thoughtful points which were much appreciated.

Weezol · 23/04/2018 14:16

@MNHQ so that leaves the final option of employing some paid night shift moderators. I've raised this with you in various ways and am yet to have an answer.

terfing · 23/04/2018 13:17

Thanks @HebeMumsnet Smile

Yes, I agree that most ideas are better in theory than in practice. I've just seen some horrible transphobia over the past few weeks, and it has really upset me because that is not what we want at all. We have many transgender posters here, as well as lots of people with transgender loved ones, etc. I really want to keep the FWR board safe and sensible for all. Sad

OP posts:
HebeMumsnet · 23/04/2018 13:00

Hello Terfing and others,

Thanks for the ideas. We do see your points and we are currently having a think about what we might be able to do to improve things on this front. We have had a chat about these specific ideas though.

We would be concerned that not allowing people to post in feminism for 30 days might a) seem a bit 'othering' for the feminism boards, which we think would be a shame. It could put people off posting there full stop, if they felt it was a bit of a 'club', IYSWWM? But b) we think it would just move the issue into Chat and AIBU where perhaps posters aren't quite as clued in on what's been going on and so any trolling would possibly have more of an impact.

With regards to the idea of a 'newbie badge', again, it's a good idea in theory and might help solve this issue on the feminism boards, but we think we'd end up with newbies being accused of trolling for anything more 'opinion-based' than asking for slow-cooker recipes. And even in feminism, actually, we think it might mean new posters felt their opinions were less valued than others.

One of the nice things about Mumsnet is that it's completely egalitarian and you can just join up and post. And the vast majority of people that do so are simply wanting to get breastfeeding advice in the middle of the night or ask for help with their child's homework. Although we know it's really irritating when trolls run amok on the feminism boards, they are a tiny, tiny proportion of the people that sign up to post immediately, so we think it would be a shame be forced into a policy change by those few troublemakers when that change would adversely affect all our new users.

We also should add that a post from a newbie that goes heavily against the grain on a thread might seem like goadiness or trolling at first glance, but we'd want to see a strong pattern there before we zapped anyone for that. We think labelling folk as 'new' might make it harder for someone who is perfectly genuine but simply disagrees to join up and air their opinion, and we firmly believe that free speech cuts both ways.

So, in summary, at the moment we think the negatives of either of those policies would outweigh the positives. We will keep talking about it here though, and see if we can come up with other any ways to improve the situation. Please do continue to jot your ideas down here - we are reading them all and making notes.

BoreOfWhabylon · 23/04/2018 10:39

I was thinking that perhaps MNHQ might contact some posters to see if they might be available for a 'rolling rota' for a while.

Or they could just ask for volunteers and then select from those that said they would be prepared to do it, as they did with the current watchers. I imagine that they looked at the length of membership and posting/reporting history before appointing them.

grandplans · 23/04/2018 09:01

I also think recruiting more Night Watchers, specifically for FWR boards and possibly extending watching to weekends as well, as a temporary measure, might help.

We all realise that MNHQ are deluged with reports at the moment, which obviously means they can't always get to them quickly. A few volunteer Watchers on patrol could hide posts until MNHQ can get to them.

There are several posters who have clearly demonstrated their cool heads and objectivity over the years and I think MNHQ could approach some of them.

Not necessary for any of us to know who they are, just that they are there.

JustineMN has put her neck on the line to allow free speech to continue and it would be a practical way to support her and MNHQ

This is an excellent idea.

Wouldn't people need to volunteer though? Not everyone is available to moderate at night.

ErrolTheDragon · 22/04/2018 19:33

A posting delay for AIBU sounds like a very good idea quite apart from the current concerns.

TheDailyMailLovesTheEUReally · 22/04/2018 19:19

I support a posting delay for FRW and AIBU - both areas which attract trolls. The recent influx of new posters who are putting up awful transphobic shite to deliberately try and derail genuine gender critical debate, is alarming and needs to stop.

NannyOggsKnickers · 22/04/2018 19:01

Great idea. I’d support a posting delay if just for FWR.

BoreOfWhabylon · 22/04/2018 18:12

And when the troublemakers do turn up, let us continue to ignore them, and instead chat about bees and lemon curd.

BoreOfWhabylon · 22/04/2018 18:08

I don't think it's a good idea to make new posters wait 30 days before they can post. I do like the 'flagging' of new posters.

I also think recruiting more Night Watchers, specifically for FWR boards and possibly extending watching to weekends as well, as a temporary measure, might help.

We all realise that MNHQ are deluged with reports at the moment, which obviously means they can't always get to them quickly. A few volunteer Watchers on patrol could hide posts until MNHQ can get to them.

There are several posters who have clearly demonstrated their cool heads and objectivity over the years and I think MNHQ could approach some of them.

Not necessary for any of us to know who they are, just that they are there.

JustineMN has put her neck on the line to allow free speech to continue and it would be a practical way to support her and MNHQ

BlackeyedSusan · 22/04/2018 14:25

I like the newbie idea as it also will help reduce the trollhunting of namechangers for sensitive topics. assuming a name change does not get you the newbie tag.

more moderators and 30 day delay in specific topics is good too.

VikingVolva · 22/04/2018 12:42

I think it's a bad idea.

It's sloppy thinking to assume that troublesome posters are new joiners.

(And I'd abolish the 'sex' topic, but thatMs a different matter)

BarrackerBarmer · 22/04/2018 12:38

I disagree with you on this grandplans, although i do want the same outcome of available support for posters who need it. I posted an explanation on the other thread.

Fwr is not primarily a support section.
But the women who are regular posters DO provide support nevertheless.
And we can and do give a shout out when a poster in another thread needs some advice and support.

We are however the target for trolls.
Wherever we congregate is where they attack.

It's only a short week since mnhq hid fwr from active threads. We're often told to take our topics off the main boards and go back to the fwr ghetto. Which makes us sitting ducks.

If you want the women of fwr to give their time and effort to support others they need some space and some deterrent for the goady posters and trolls.

Else we will stick to our secret groups for relief, and the incredible resource provided by committed posters will gradually vanish anyway as the trolls achieve what they wanted.

The 'price of entry' to fwr should be a show of good faith. If that is too onerous then so be it.