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See all MNHQ comments on this thread

Original poster

App closing down when clicking I'm on

54 replies

Groovee · 17/01/2018 07:58

My phone did the latest iOS update and every time I go into I'm on on the app it's closing down.

OP posts:
alwaysontimeneverlate · 19/01/2018 09:51

I'm still crashing

BigPuddleOfFloofyCatOnTheFloor · 19/01/2018 07:40

Mine is still crashing. I'm on the latest update. TIO and watching, it just shuts the app down every time I click on them.

Notmybag · 18/01/2018 18:42

Crashing for me since update today

TheVeryHungryDieter · 18/01/2018 18:36

Not fixed for me, it's been crashing all day. And I'm on 3.10.3.

Emus · 18/01/2018 18:32

Fixed thank you! I had t realised my phone hadn't updated the app (it's supposed to be automatic!). All done now and fixed.

StylishMummy · 18/01/2018 17:50

I'm fixed

MNHQ
TimMumsnet · 18/01/2018 16:33

Sorry to keep asking, but the issue is a bit confusing. The crash fix I released yesterday is 3.10.3, and so far I haven't received any crash reports (for disclosure, here's my crash dashboard).

If you've seen a crash, can you double-check you have the correct version (in the menu, the version should be 3.10.3)? Otherwise download the update I released yesterday here.

App closing down when clicking I'm on
Emus · 18/01/2018 11:53

Am I one of the 44 as it's happening to me also?!

Original poster
Groovee · 18/01/2018 11:42

Crashing on both x

OP posts:
BigPuddleOfFloofyCatOnTheFloor · 18/01/2018 11:16

I like the new "posted xx minutes ago" though Smile

BigPuddleOfFloofyCatOnTheFloor · 18/01/2018 11:16

App is still crashing for me - TIO and Watching. Have the latest update.

NotPennysBoat · 18/01/2018 10:46

Fixed for me thank you!

MNHQ
TimMumsnet · 18/01/2018 09:14

Is it crashing in the same places - TIO and TIW? I haven't been able to reproduce any crashes yet.

StylishMummy · 18/01/2018 09:00

I'm still crashing

Blizy · 18/01/2018 08:58

I'm fixed, thanks for your work!

MNHQ
TimMumsnet · 18/01/2018 07:28

Ah that sucks, sorry about that. I receive the crash reports, which should point to where the new crash is now coming from, so hang in there while we fix it.

Oreocrumbs · 18/01/2018 07:12

I'm fixed!

alwaysontimeneverlate · 18/01/2018 06:33

Yes I'm still crashing too!

Original poster
Groovee · 18/01/2018 06:17

Still crashing despite updating x

OP posts:
MNHQ
TimMumsnet · 17/01/2018 21:59

We've just released a fix for this crash to the App Store here - let us know if anything isn't right!

Catbot · 17/01/2018 21:30

Happening for me too when using the app on my iPad. Only if I try to access I'm on or Watching.

Memom · 17/01/2018 20:11

I came to report the 'watched' issue too.

Blizy · 17/01/2018 19:31

I just came on to report this too, it's only crashing and closing when I click the " watching" tab.

Original poster
Groovee · 17/01/2018 13:25

Thank @TimMumsnet

OP posts:
MNHQ
TimMumsnet · 17/01/2018 10:25

Hey guys, thanks for flagging this promptly, I've found the bug and am addressing it now. It doesn't affect everyone, which is why it got through our testing and Apple's approval process.

The crash is only affecting 44 users, and I've paused automatic updates for now - I'll get a fix released ASAP.

Thanks for your patience!