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Ads with SOUND??? MN are you having a flipping laugh???!!!!

58 replies

TalkinBoutWhat · 06/12/2017 13:23

Seriously, WHY would you put ads onto thread pages that have SOUND???

I use headphones on my computer, and popped over onto MN without taking my headphones off and just got BLASTED with the ad for the sponsored Star Wars ad. Jumped bloody sky high. WHY would you do this????????

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bananagrabber · 29/01/2018 18:11

Aha! Sorry for confusion @LizzieMumsnet but I've just realised the ads are autoplaying as videos at the bottom of the page. I have only heard them as soon as I open up a page and don't even get as far as scrolling down to the bottom.

Have screenshotted this properly I think now.

Ads with SOUND??? MN are you having a flipping laugh???!!!!
bananagrabber · 29/01/2018 16:11

Happened again yesterday morning (8.15am) when I opened a thread - took a screenshot. Sound was an ad for Ford Ecosport once again - it starts with the guitar riff from Elvis Costello 'Pump it up'

As I said before, obviously this isn't the ad displayed on the page. It only happens on mumsnet website so not due to another tab etc.

Ads with SOUND??? MN are you having a flipping laugh???!!!!
LizzieMumsnet · 29/01/2018 15:35

Thanks bananagrabbr. We're currently looking into this but at the moment, can't find the cause. We've reached out to all of our vendors and they have assured us that all sound is automatically turned off. Fingers crossed it doesn't pop up again but if it does, can you let us know when, where and who? Screenshots are also very helpful (if you can manage to grab one).

bananagrabber · 26/01/2018 08:38

The Ford Echo Sport audio ad played just now for me as I clicked on this thread www.mumsnet.com/Talk/_chat/3148609-time-keeping-at-work-is-making-me-anxious

LizzieMumsnet · 25/01/2018 12:44

Thank you all so much for your feedback

We have identified the advert that was playing with sound on and it has been turned off.

We don't take advertising with Auto-play, however sometimes they can get through, so if you do see one, just let us know the brand and page (screen-shot if possible) and we get it fixed.

0ccamsRazor · 25/01/2018 11:55

Come on hq, this is really intrusive and annoying.

bananagrabber · 25/01/2018 11:49

@AngieMumsnet Still going, at random times, on the mobile website on Firefox on Android. Had several instances the last day or so where clicking on a thread or even my 'threads I'm watching' page starts up sound for "Try the new Ford Echo Sport" with music. The actual ads on the page don't bear any resemblance to this.

Beltane18 · 22/12/2017 10:41

still got noisy ads yelling at me

is this a permanent plan MNHQ? I might have to install ad blocker.

MyRelationshipIsWeird · 21/12/2017 00:41

Just had some really loud jingle bell ad on here. Closed the tab immediately to shut it up, so no idea what the ad was for. I'd been Facetiming my DP earlier at a sensible volume. Ad volume was startling again.

I'm not going to pretend I will stop using MN if these noisy ads continue, but it does make me leave immediately and go onto Facebook for a while, so not really the intended purpose for either the advertiser or for MN.

These ads aren't just plonking themselves there are they, somebody much know why they're popping up.

jlbcredit · 18/12/2017 21:39

I've had ads play sounds on the Android app for days. Tried to find threads about a medical condition in the middle of the night and wrote dh up :(

AngieMumsnet · 18/12/2017 12:26

Hi All,

We are really stumped with this one as we do not allow sound as default on any of our ads - I have reached out to our partners and they have asked if someone could click on the offending ad and send the actual link to us so we can see whats going on and how it is getting through.
We are also trying to look for it.

BeautifulRedBoots · 17/12/2017 06:32

I have just had a video ad for Renault (I think) playing noisily. I clicked the x and got the message Google had closed the ad, but the sound was still playing.

My data for this month has been wiped out by video ads - and now I have woken the sleeping child with this one.

Mner · 16/12/2017 23:54

It's a good thing when an ad you don't like targets you, then you don't have to be swayed by it Smile

SaskiaRembrandtWasFramed · 16/12/2017 23:38

Also, I hate Star Trek Wars, so why is it targeting me?

SaskiaRembrandtWasFramed · 16/12/2017 23:37

I see people have screenshots of it. Please make it stop.

SaskiaRembrandtWasFramed · 16/12/2017 23:36

It's happened again. I can't do a screenshot because I'm on my tablet and wearing the wrong specs, but this is what it was advertising www.ebay.co.uk/rpp/star-wars

Andro · 14/12/2017 20:08

It's still there! The volume relative to anything else is crazy - same volume setting but twice as loud - OUCH

LornaMumsnet · 12/12/2017 10:47

Thanks for keeping us updated and of course, sorry for the nuisance! We're just waiting for news from the adops team with regards to a timescale for the fix. We've given them a little nudge and will post as soon as we know more.

MyRelationshipIsWeird · 12/12/2017 10:25

Yep I had it again yesterday. It’s making me feel stabby towards EBay and Star Wars, so not really fulfilling its purpose!

senua · 10/12/2017 22:38

We've found the bugger, anyhow - the ads team are working on it.

Are they still working on it, because I've just had my ears blasted out by Star Wars again.Angry

Nyx1 · 08/12/2017 09:53

I had the opposite - it suddenly started playing without headphones and was really frikking loud and I nearly woke everyone else! I didn't think I had any sound ads enabled.

MyRelationshipIsWeird · 08/12/2017 09:49

I was only thinking this morning how nice it is that those massive banner ads have gone and I can actually read a thread properly.

Just had the absolute shit scared out of me by a video ad though! Happily browsing some threads and suddenly there's an ad blaring sound at me - couldn't figure out whether it was the banner ad at the top of the page or further down. Desperately scrolling to work out which was making the noise - really loud action soundtrack type music which I eventually realised was an eBay ad with Star Wars stuff in it.

Now actually shaking from the shock of it. Cut it out MN!

I'm on my laptop on Google Chrome.

Ads with SOUND??? MN are you having a flipping laugh???!!!!
TalkinBoutWhat · 07/12/2017 11:56

I hope so Sophie. I LOATHE ads with sound on them. I won't stay on a website that thinks it has the right to talk at me.

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SophieLMumsnet · 07/12/2017 10:03

Sorry, we meant screenshot the ad that was creating the sound! We've found the bugger, anyhow - the ads team are working on it. Thanks again for flagging. Flowers

SinisterBumFacedCat · 07/12/2017 09:28

Lol at screenshots of sound!

They real do listen don't they? Grin