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Original poster

Emails from MN

36 replies

Optimist1 · 03/11/2017 08:20

I haven't had a single email from MN alerting me to activity on Threads I'm On or Threads I'm Watching for at least 48hrs. Am I being given the cold shoulder or is there something amiss?

OP posts:

Original poster

Optimist1 · 13/11/2017 19:15

You have a point there, BenLui - we all have slightly different ways of using the system and different expectations of it, too!

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BenLui · 13/11/2017 14:30

Optimist one reason only four out all the thousands of MNers reported the issue might be that lots of MNers moved to having an MN specific email account post Jeffery.

I only check my MN account occasionally, usually if I’ve reported a post and am wondering about the outcome. I wouldn’t notice if roundup emails stopped.

BessMarvin · 13/11/2017 14:27

I'm getting them now thanks, but they've changed in that the thread title is now in the email subject. I don't think this was the case before.

Original poster

Optimist1 · 13/11/2017 13:27

Thanks - they're starting to trickle through now.

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Motoko · 13/11/2017 13:23

Yes, I've started getting emails this morning. The only thing is, I used to get it in a digest form, with several threads in the one email, but now, they're all coming through as separate emails. My inbox this morning was flooded with them!

Still, it's better than no emails.

BuggerOffAndGoodDayToYou · 13/11/2017 12:32

Thank you!

MNHQ

LornaMumsnet · 13/11/2017 11:50

So, good news! Tech has released the fix now. You may get a few lost emails turning up, but all should be resolved...

Sorry for the faff, folks.

Ontheboardwalk · 13/11/2017 11:48

I've just started receiving watched e-mails again!

Original poster

Optimist1 · 13/11/2017 11:48

Thanks, @LornaMumsnet - it's good to know that work is still in progress. Strangely I received two TIO emails a little while ago - neither of them had had posts for many days, though, and no emails in respect of TIO threads that are more active.

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MNHQ

LornaMumsnet · 13/11/2017 09:26

Hello,

Tech released a fix on Friday for @ tagging and they're still looking at TIO/TIW. We'll keep you updated, really sorry for the (understandable) frustration that this is causing.

Original poster

Optimist1 · 12/11/2017 22:29

Flaming frustrating, that's what it is! It really affects my enjoyment of the site - being alerted to action on threads I'm on or watching keeps the flow of ideas much more natural than having to check the individual sections every time I come on the site. Poor show, MN.

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Motoko · 12/11/2017 19:30

Well, I'm still not getting any. It's been 10 days now.

I wonder why it's only affecting some of us.

CrochetBelle · 12/11/2017 18:27

Yet I got an email today from MN asking if I'm finding my way around the site ok, if I'm settling in.

I've been here over ten years.

engineersthumb · 12/11/2017 18:26

Same problem no emailsuch from threads im watching or on.

BuggerOffAndGoodDayToYou · 12/11/2017 17:16

I'm getting emails from Mumsnet but none notifying me of activity on watched threads.

MNHQ

LornaMumsnet · 08/11/2017 09:00

Hey Optimist,

Sorry for the slug-slow late update!

Tech had a look and found the issue - they'll be working on a fix and we hope to have it released soon (we haven't got a timescale yet but we're hopeful that it won't take too long).

Original poster

Optimist1 · 07/11/2017 20:50

@LouMumsnet, @LornaMumsnet - any update for us on this please?

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BessMarvin · 07/11/2017 20:34

I have not had one since 1 November which is what has led me here.

Motoko · 06/11/2017 22:02

Glad I'm not the only one. Last email notification I got was last Wednesday.

It's annoying, because I use the emails to keep up with the threads I'm watching, rather than going via the 'Threads I'm Watching' link on the site.

So MNHQ, any idea yet what's causing this?

happypoobum · 05/11/2017 16:55

I am not getting updates by email either.......

LunarGirl · 05/11/2017 15:18

I hadn't even noticed to be fair but just checked and the last email I had was 1st November. I've got a hotmail email address if that helps at all.

rizlett · 05/11/2017 15:11

Mines been the same - no emails since Thursday 2 Nov.

TrampyCat · 05/11/2017 09:19

I'm using the app and Every time I try and watch a thread the whole app closes. Anything I can do mumsnet?

Ontheboardwalk · 05/11/2017 09:16

Ah apologies optimist I completely mis read your post, please ignore my drunken rantings

Yeah it does seem weird it's just a couple of us, I was expecting s big thread of people.

Apologies again

Original poster

Optimist1 · 05/11/2017 07:48

boardwalk - what I meant was that of all the thousands of MNers there were so few of us affected by this glitch. No conspiracy theory or paranoia on my part, just an observation.

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