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Original poster

Mobile site not displaying correctly (ads)

36 replies

ItsAllGoingToBeFine · 19/10/2017 19:22

Sometimes (not always) the page doesn't display correctly - see attached photos.

Mobile site not displaying correctly (ads)

OP posts:

Thread gallery

QueenOfTheHighCs · 13/11/2017 19:53

Gah - my buttons have disappeared from the bottom of the screen and everybody is tiny!

Dermymc · 09/11/2017 07:50

Still doing this for me. It's driving me bonkers! Android and Chrome.

BertieBotts · 09/11/2017 07:07

One showing both top and bottom offset and one showing stretched buttons

BertieBotts · 09/11/2017 07:06

I'm getting this issue too and it's affecting scrolling meaning I have to do it sort of on a diagonal to prevent the readable part slipping away.

Samsung s5 mini, standard android browser.

Original poster

ItsAllGoingToBeFine · 08/11/2017 13:37

OP posts:

sweetbitter · 06/11/2017 09:19

I just came here to see if this was a problem with my phone or something that others were experiencing too - I see it's the former! It's subtle but really quite annoying. As PP said the screen sides off to the side when scrolling, and the bottom shortcut buttons keep going out of whack, I keep hitting add post instead of threads I'm on by mistake.

oldsilver · 04/11/2017 11:23

Still happening!

MNHQ

LornaMumsnet · 03/11/2017 15:59

@ItsAllGoingToBeFine

Sorry MN, still happening...

Thanks for letting us know!

Annoyingly, it's the same for us and so we're aware of the issue, it's just getting the fix now! We've given the correct teams a nudge and so tech and adops will continue working together to see if they can get this one sorted. In the meantime, we're super sorry!

MNHQ

LornaMumsnet · 03/11/2017 15:58

@EnidButton

That doesn’t look that bad but it is different honestly!

Hey Enid,

Don't worry - we believe you!

Tech is aware of this one - they're shovelling to dig out the issue and we'll keep you updated.

EnidButton · 02/11/2017 23:18

That doesn’t look that bad but it is different honestly!

EnidButton · 02/11/2017 23:17

@MNHQ As there are so many screenshots on this thread it seems like the place to ask. Has the text type changed? I just updated to the latest iOS and although the text looks fine right now as I’m typing, once posted the text looks kind of skinny and wrong.

I get headaches and it’s harder to read like this. See my screenshot on comparision to bolder text in the previously posted pics.

Original poster

ItsAllGoingToBeFine · 01/11/2017 07:38

Sorry MN, still happening...

OP posts:

Original poster

ItsAllGoingToBeFine · 29/10/2017 11:47

Still not fixed...

OP posts:

ILoveGrammar0 · 29/10/2017 08:03

I was just testing to see if I could post because it didn't work on any other topic.

ILoveGrammar0 · 29/10/2017 08:03

Please ignore this post.

MNHQ

DawnMumsnet · 28/10/2017 19:36

Thanks for the screenshots, folks. And sorry that these ads are still causing problems for some of you. We've given our Ads team a nudge.

oldsilver · 28/10/2017 11:40

Of course the bonus is that we only see half the adverts

PickAChew · 24/10/2017 19:56

It's been driving me up the wall.

Original poster

ItsAllGoingToBeFine · 24/10/2017 16:51

Screenshot:

(As an aside it's also displaying the wrong Mumsnet Local)

OP posts:

oldsilver · 24/10/2017 16:21

It seemed to stop happening yesterday but has now restarted. The text normally fills the whole screen. I have not changed any settings. Doesn't seem to happen when CQC ads are up ?!?

MNHQ

AaaaaaaarrghmyGMumsnet · 24/10/2017 12:37

Hey all, so sorry for the delay in coming back to you. Thanks for all the screenshots and information, this is really helpful and we're talking to the ads team now to get to the bottom of what's happening here.

Thank you for your patience!

Original poster

ItsAllGoingToBeFine · 23/10/2017 19:46

Any update MNHQ? (again)

OP posts:

oldsilver · 21/10/2017 18:00

See - lots of white space, shrunken text and shrunken, elongated bottom blue buttons.

oldsilver · 21/10/2017 17:55

Oooh, I've been getting all this - thought it was my phone. Only way to see the bottom buttons is to shrink the page. And when scrolling down it wants to slide off the side which can be a tad irritating when reading a thread - having to keep sliding back out of white space.

Samsung, generic browser.

Original poster

ItsAllGoingToBeFine · 21/10/2017 09:46

Any update MNHQ?

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