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See all MNHQ comments on this thread

Abandoning the policy of responding to all reports was a mistake I think.

185 replies

SerfTerf · 06/08/2017 16:43

It's quite startling to read today that @thefirstmrsdv and @maryz have both given up reporting or lost faith in the report system.

I believe ALL reports used to receive a response of some sort? I know there was a bit of uproar when that changed.

I'm thinking that maybe going back to the old way might result in more dialogue and more people willing to report generally ( ?)

OP posts:
FindingShark · 06/08/2017 16:50

Why not have a button that says

"I'd like a response" on the report? That way if it's something that warrants a response, MNHQ are alerted and can then chose whether or not to engage.

Redglitter · 06/08/2017 16:49

Can't say it really bothers me. If I report a post then I've flagged it to MNHQ and what they do is up to them. I don't think getting a reply is necessary. I Can't imagine it stops many people hitting the report button.

SerfTerf · 06/08/2017 16:48

I'm not sure. A year or two?

OP posts:
MadamePomfrey · 06/08/2017 16:48

But under the old system if there were lots of reports you still got a reply it was just more generic but still an acknowledgment if you know what I mean

Sairelou · 06/08/2017 16:48

YY there needs to be some sort of a response, even if it is a blanket response to all reports

Puzzledandpissedoff · 06/08/2017 16:48

Can I ask when it changed, Serf? It's a while since I reported anything, but last time there was a generic message along the lines of "thanks for reporting; we all want MN to be a safe place and we'll look into it"

Unless you mean there used to be a personal response ...?

SerfTerf · 06/08/2017 16:47

Agree the spam.

Maybe just responding to MORE?

OP posts:
Newbeginningtoday · 06/08/2017 16:47

Such a sad situation. I think I will leave mumsnet....

DixieNormas · 06/08/2017 16:46

This reply has been deleted

Message withdrawn at poster's request.

Patchworkpals · 06/08/2017 16:45

The thing is, if each report was responded to individually would that lead to it taking longer for reports to be acted on? Perhaps posters could request a response. Really obvious spam doesn't really warrant a response, you'll soon see it deleted.