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Original poster

'Subscribe' box in tv addicts - cannot close it

35 replies

MyBeloved · 16/04/2017 16:27

Hi
Very intrusive! The box pops up and cannot be closed. It is appearing currently tv addicts.

Any chance this could be sorted as it's making reading the forum impossible.

Thanks Smile

'Subscribe' box in tv addicts - cannot close it
OP posts:
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tribpot · 19/04/2017 07:20

I'd imagine that was factored in, SoulAccount, i.e. a weekend when the board would have high traffic = capture a high proportion of subscribers for the newsletter, the purpose of which is to push advertising.

So you'd want to beta test it the week before, deploy it on the Wednesday so you had a full day of roll out ahead of the weekend, and have your tech team on call. Or, apparently, not.

SoulAccount · 18/04/2017 23:44

And not JUST a 4 day weekend, a 4 day weekend which had the finale of both Homeland and Broadchurch! Angry

tribpot · 18/04/2017 17:42

Wow. Please do let your tech team know about the concept of testing, SorchaMumsnet. That really is pretty dreadful. The decision to launch a feature right before a 4 day weekend lies elsewhere, however.

MNHQ
SorchaMumsnet · 18/04/2017 17:26

We've just had another look - it appears our little popup didn't subscribe any of you after all. If you entered your email address, you're not subscribed.

So tribpot, no need to do anything.

We can only apologise again for the inconvenience that this has caused, we know it's been a total pain.

If at any point you are concerned, do review your subscription settings and edit as you see fit.

In the future, we'll try to ensure errors like this don't happen (especially whilst Homeland/Broadchurch are on...)

tribpot · 18/04/2017 16:49

Right so how do I unsubscribe, SorchaMumsnet? I haven't received anything yet so have no 'unsubscribe' option in an email to click on. But I completely object to being forced to subscribe to this bloody newsletter through the poor testing and amateur approach to IT rollout that are the hallmarks of MN.

specialsubject · 18/04/2017 16:05

It does,thanks. Might be time to find a different coder because the person who did this clearly isn't very good!

MNHQ
SorchaMumsnet · 18/04/2017 15:57

We're really sorry for the inconvenience caused by this - we're looking into why the popup box didn't close.

We can assure you that any email addresses submitted through the popup are sent to us and only us.

specialsubject, from what we can see, your subscription didn't go through. We hope this sets your mind at rest.

Original poster
MyBeloved · 18/04/2017 15:51

Seems to be ok now...thank you!

OP posts:
specialsubject · 18/04/2017 14:24

Have we all been unsubscribed please?

With the poor coding standard shown and evident lack of testing I would be quite concerned where the list of emails go. I use a different email for mn but still not good.

MNHQ
LornaMumsnet · 18/04/2017 12:46

Hi, all!

Is anyone still having issues with this?

MNHQ
LornaMumsnet · 18/04/2017 12:07

Hello, hello!

Sorry - we're onto this nuisance pop up over on this thread.

Appreciate it's a massive pain - please do hang on in there.

Flowers
Original poster
MyBeloved · 17/04/2017 23:28

specialsubject, I can't believe you subscribed and the bastard box is still there! How frustrating!

OP posts:
Original poster
MyBeloved · 17/04/2017 23:26

Still happening MNHQ!

OP posts:
Glossolalia · 17/04/2017 22:14

It's awful. Not very user friendly and makes the site seem very desperate for sign ups.

Dragonglass · 17/04/2017 22:02

Same problem here. I want to discuss the last Broadchurch.

specialsubject · 17/04/2017 22:00

What the hell? I subscribed and it still won't go. Now very.pissed off as I will get loads of junk. Please unsubscribe me and get rid of this nonsense.

SinisterBumFacedCat · 17/04/2017 21:05

STill happening

SinisterBumFacedCat · 17/04/2017 01:20

I open up another window buts it annoying. Have to avoid my favourite haunt, Telly Addicts

FeralBeryl · 17/04/2017 01:11

Another one who has very unwillingly subscribed in order to shift the little bastard
Angry

HeadfirstForHalos · 17/04/2017 00:59

I had the same earlier, refreshing got rid of it for a while.

SinisterBumFacedCat · 17/04/2017 00:49

Again. Can't looks at any telly addicts threads. Really really really annoying

'Subscribe' box in tv addicts - cannot close it
SinisterBumFacedCat · 17/04/2017 00:44

Just had this happen. It is physically impossible to click the x. Wtf

HelenaDove · 16/04/2017 23:16

Its made the site unusable and you have to come out of the site and come back in again.

wigglesrock · 16/04/2017 22:37

I've just had to come out of the latest Line of Duty thread and open up MN again to be able to do anything on MN. I couldn't close the box and I couldn't leave the page or click on another topic. I'm not subscribing to anything, thanks all the same.

BlackeyedPetitsPois · 16/04/2017 22:04

Same here. Had to click subscribe to close the bloody thing.