SLOW! It's so fucking slow now, I can't even get long threads to load any more

Having fixed the ipad via Adblocker and the experience being so very much better, I'm now looking sideways at MN on the laptop where the jump is enormous every time the page loads and I either lose what I was reading or click on the wrong thing....

For anyone still struggling - Adblocker works (as I've just said on the other thread).

On the issue of communications and crisis management strategy, I and several other MNers have offered MNHQ advice on this several times but it is clearly not wanted. I'm happy to repeat it again if they would like to hear it but I CBA typing it all out just to have it ignored again ! Meantime I'd suggest Adblocker is the most practical thing users can do to mitigate the problem.

For those of you whose systems are too old for Adblocker - are you sure there isn't a similar product in the App Store which works for older operating systems ? Worth a look.

Still no change, iPad still freezes when loading as a webpage.
The app works fine although it's not the best app I've ever used.
I'm not downloading an ad blocker as I shouldn't have to in order to use the website

Does anyone ever click on the ads anyway?

Given the prevalence of iPads and iPhones, I doubt that this is only affecting a small subsection.

Mine was being ridiculously slow (ipad - safari) until I tried installing the Adblock Plus free app (was mentioned somewhere back on this thread).

My ipad is now perfectly whizzy again, and the best bit is - no annoying ads

They're Appleist, that's what they are

MNHQ are always weirdly silent when things like this happen.

"But surely if as a company your product basically stopped working you'd want to resolve it?!"

It's only stopped working for Apple users, and many of us have now resorted to using an Adblocker. So there are still lots of people posting.

"Or at the let your customers know you were working on the issue."

Yes, that is well known best practice.

MNHQ have chosen not to adopt that practice (frequent updates, even when nothing to say; including when next update will be). Either because they do not see this as a serious problem, or because the group of affected users is not important enough to mean the threadhold for 'exceptional event' communication.

It's their site, their choice.

Agree with soup

I tried installing the update to the ioad 1st...and i dont like what its done to the the rest of the functions

And it didnt help

Only the ad blocker worked

It's got to be something to do with the ads and ad tracking.

I think it's this. Although mine was fine the morning before I installed the ABP app, I have not had a single problem since.

IPhone 6 and safari and the site became unusable for me too (and also slowed down my whole phone at times). Finally installed adblocker last night when it was particularly bad and it seems to have solved the problem. Worked straight away.

Could one of MN's ad thingies have contained malicious coding do you think? It has been so damaging if the site just doesn't work, and so many people have had to stop using it.

"MNHQ aren't being particularly communicative"

Yes, the lack of communication is not good.

Post-Jeffery (?) there was discussion of how to communicate with those who use your site when there is a major incident and in the aftermath. All the good practice advice is to keep updating (even when there is nothing to say) just so people know you're working on it. Assuming of course that there are people working in it....

Perhaps the lack of communication is simply because this doesn't reach MNHQ's threshold for being classed as an important enough issue?

That would make sense Voyage because when it's slow for me, if I then try and post somewhere it's game over

Same as steppinstone. When it freezes the first 2cm of page loads and then that's it and you can't use that safari tab to look at anything. Close it down and start again. I'm on the verge of leaving again as too much of my life is wasted waiting for pages to load.

Mine freezes a lot and doesn't load about 1/4 time. I have to close safari on iPhone and reopen it. Ad must be making it hang.

iPad this morning. It's not just Individual threads; won't load my I'm watching page either.

iPhone 5s, safari, wouldn't load AT ALL last night.

It's getting really frustrating

Iphone 5, safari, yesterday afternoon and evening.

poor!

iPhone, safari, mobile site, gave up even trying at 930 last night and went to bed!

There are two possible problems..
It's got to be something to do with the ads and ad tracking.
Or the site is just too overloaded with people logging on and they need bigger and more powerful systems.

Addressing the add question is simple.. cut out the ads and see if it works better. There is no harm to revenue because people are no longer to log in and see the ads.. (I hate them anyway). Then bring back one ad at a time to see which one is causing the problem.