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Original poster

Do you not have HQ people on overnight?

39 replies

Ausernotanumber · 14/10/2016 08:36

Couple of horrid threads today have made me think. Don't you have staff on overnight to deal with reports?

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Original poster
Ausernotanumber · 19/10/2016 08:53

It is a business. That depends on volunteers overnight to police the boards.

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Owllady · 19/10/2016 08:51

I thought it was being run as a business??
Pretty sure their accounts are available on companies house

Original poster
Ausernotanumber · 19/10/2016 08:42

Yip Owl. That's why there wasn't any answer on those threads last night.

Although HQ cohos come along and delete posts, which is weird. But yes, that's why those threads and the others this week were left up at night.

There isn't anyone paid for overnight from HQ on the boards. It depends on volunteers.

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Owllady · 19/10/2016 08:40

Volunteers? Jesus wept

Original poster
Ausernotanumber · 19/10/2016 08:38

I've been personally attacked and those attacks let stand on threads. I've been followed from thread to thread.

Not on your nelly I am putting it up in public that I'm a grass.

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ProfYaffle · 19/10/2016 08:36

I knew the night watch existed but had no idea how to actually report stuff to them. The process could do with tweaking I think.

Sparklingbrook · 19/10/2016 08:34

I hate putting anything on Nightwatch topic. I just look like a grass/trollhunter. It's there for all to see.

Original poster
Ausernotanumber · 19/10/2016 08:29

And again. A fucked up mess late and night / overnight / early in the morning. On more than one thread.

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Original poster
Ausernotanumber · 17/10/2016 08:47

I think that would be a great idea! I wasn't aware of it, and it would be good to know - especially out of hours as it were.

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RockNRollNerd · 17/10/2016 08:42

Would it make sense for the night watch board to be linked to from the screen you get when you click 'report'. It's one of those boards that I don't think that many posters are aware of unless you venture over here and see the references to it?

FruVikingessOla · 16/10/2016 16:03

Here is the Night Watch topic www.mumsnet.com/Talk/the_night_watch

I gather we are supposed to start a new thread in that topic to report any dodgy threads. Of course, you can report on the existing thread - but any action might not happen until the morning (UK time) when MNHQ gets into work.

Whilst the volunteer night-watchers are, undoubtedly, great - they are, after all, just volunteers.

Given the size of MN now, perhaps it is time to have some official overnight 'cover'?

WatcherOfTheNight · 16/10/2016 12:46

Hi Auser I am on Nightwatch a few nights a week,I've had no reports at all come through so I think there may be a problem with the system.

PresidentOlivia do you know if there is any update on the changes to NW?
KatherineMN said she was hoping to have news early last week.

Original poster
Ausernotanumber · 16/10/2016 12:30

Carol. I don't pay for any other member of HQ staff, why should that one be different?

I would be prepared to pay a membership fee to post though around a fiver or a tenner seems to be standard?

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caroldecker · 16/10/2016 12:16

Auser Are you prepared to pay them?

Original poster
Ausernotanumber · 16/10/2016 11:36

Thanks Anchor. I guess I'm just surprised, given the size of MN, that there's not an overnight member of staff, paid.

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AnchorDownDeepBreath · 16/10/2016 10:06

It depends what you mean by missing...

MNHQ reviewed this a few months ago and decided that instead of hiring they'd recruit more volunteers to man the boards at night (the night Watch). It appears they check randomly through the night for reports. If a thread is posted between the checks, it'll remain live regardless of how many reports until the next check.

Now there's an argument that MN is now big enough that it should have regular coverage 24/7, either through new employees or a company that offers coverage, but there's no requirement. Essentially if MNHQ are happy with how things are going in general, it's up to the community to be aware that at nighttime there may be awful things, or to not visit once the night Watch begins. I think that's started to happen a lot more after recent threads.

Original poster
Ausernotanumber · 16/10/2016 09:56

Olivia. I am a bit upset. As I and others reported and they took ages to go. Is there something I'm missing?

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MNHQ
PresidentOliviaMumsnet · 16/10/2016 09:38

Thanks for flagging this

Original poster
Ausernotanumber · 16/10/2016 08:27

Just coming back to this because there was another vile horrible thread last night that has just gone. I did report it and whilst I'm very very glad it's gone now, I do think you need some kind of overnight paid staff to deal with awful threads that cause a load of offence to members.

I know it is a free site but you get advertising revenue. And that thread again was awful.

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Original poster
Ausernotanumber · 14/10/2016 16:29

It really was awful. I'm surprised there isn't a paid staff memeber on overnight

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MostlyHet · 14/10/2016 10:56

It was horrible. I'm glad to say that pretty much every post I saw before it was zapped said "this is horrible". (I think it was an anti-feminist troll trying to goad people into agreeing with a horrible post, agent-provocateur style, not realising that actually most people would see it for the vileness it was).

SheldonsSpot · 14/10/2016 10:44

I'd have thought a site as big and profitable as this one would employ someone/several people to cover nights rather than relying on volunteers.

Original poster
Ausernotanumber · 14/10/2016 10:42

It really was horrendous. I only hope none of the gutter press saw it.

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Owllady · 14/10/2016 09:45

Urgh not another vile thread
When will threads I'm on be fixed too?

Original poster
Ausernotanumber · 14/10/2016 09:39

Thanks Rebecca. I had assumed that you had night staff. Thanks for the heads up on nightwatch

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