Active discussions

Please or to access all these features

Talk
Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Original poster

Mobile site keeps freezing up

164 replies

Catzpyjamas · 13/10/2016 19:38

I'm on Silk Browser on Kindle Fire HDX.
For the last 3 days, the site freezes, refresh goes on for ages, threads disappear half way down as if only half the page loaded and I have to shut the tab and start again each time.

OP posts:
daryldixonishot · 02/11/2016 18:48

I've noticed it's not so bad ear!y in the AM but it gets worse as it gets later, presumably as. more people access the site!

HarrietVane99 · 02/11/2016 09:46

It's bad for me again this morning. Silk browser. Even when it does load, it's very slow. And yes, having to keep shutting it down and reload does eat up battery power.

Rubberduck2 · 01/11/2016 19:57

This reply has been deleted

Message withdrawn at poster's request.

FiveShelties · 01/11/2016 17:48

I managed to load a few pages, but it was not possible to post.

Howyoualldoworkme · 01/11/2016 17:17

Same here, surely it should be sorted by now?

TamzinGrey · 01/11/2016 07:25

Still freezing every 2 or 3 pages for me. Can't believe that this hasn't been sorted yet.

Roystonv · 01/11/2016 07:12

Just logged on and after one page it froze. Another update due MNHQ as tech seem unable to sort or offer any advice. Mind you still think they are hoping we will just go away and stop moaning?

Original poster
Catzpyjamas · 30/10/2016 22:07

Thanks Fliss, I'm not seeing any improvement tbh. Still have to close mumsnet every few pages.

OP posts:
LineyReborn · 30/10/2016 21:23

It's still difficult to post etc.

MNHQ
FlissMumsnet · 30/10/2016 21:01

Glad to hear there's been some improvement but clearly the issue isn't resolved so we'll flag this one up again. Sorry it's a slow process! Blush

HarrietVane99 · 30/10/2016 00:57

It's better than it was, but not completely trouble free. Sometimes today/yesterday I've been able to read through a thread, then sometimes it stops working again and I have to close the tab and reopen it every couple of pages. Previewing/posting sometimes freezes up too.

JosephineMaynard · 30/10/2016 00:52

Seems to be working pretty well on the kindle at the minute. Is the problem fixed, or am I just lucky because most people are asleep in bed?

Original poster
Catzpyjamas · 29/10/2016 22:38

Hello, MNHQ, are tech any further forward with fixing this problem?

OP posts:
LineyReborn · 28/10/2016 08:32

Yes, sorry to say, the problem still exists. Is this to be a permanent feature now?

The only other website that behaves like this, for what it's worth, is a Johnston Press website that I sometimes look at which is heavily over-loaded with advertising banners and those embedded AdSense blocks.

Roystonv · 28/10/2016 05:40

Still doing it here, just woken up, read first page of thread won't load second - very frustrating.

Original poster
Catzpyjamas · 27/10/2016 19:09

As Liney says, posting is difficult as the page just doesn't load and needs shut down. The site is still crashing every few pages.

OP posts:
LineyReborn · 27/10/2016 17:46

It's still dreadful. Threads won't load, posting is hit and miss, etc etc

somewheresomehow · 27/10/2016 15:46

Its still playing up on the kindle fire
had to give up on it this morning so annoying :/

FiveShelties · 24/10/2016 22:28

Thank you for posting Katherine - it is good to get a response even if not good news.Smile

LineyReborn · 24/10/2016 19:30

Still crap.

MNHQ
KatherineMumsnet · 24/10/2016 11:43

Morning all,

We're so sorry for the delay on this. Tech are still taking a look, we're sorry we can't post anything of more use than that, we realise it's hugely frustrating. Flowers

Roystonv · 24/10/2016 08:04

Not even any suggestions as to what might help that we could try ourselves.

Roystonv · 24/10/2016 08:03

Still not working, seconding that they don't give two hoots as such a small number seem to be affected, no improvement, no updates. You would hope they would be interested as they have done something new and next time it might affect many more.

BoreOfWhabylon · 24/10/2016 00:41

I installed Adblocker plus on my ipad today.

Seems to have improved the loading speed now I no longer have the massive twinkly ads at the top of the page.

insancerre · 23/10/2016 18:59

Yep, its gone a bit crap again for me too

Swipe left for the next trending thread