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Original poster

Mobile site keeps freezing up

164 replies

Catzpyjamas · 13/10/2016 19:38

I'm on Silk Browser on Kindle Fire HDX.
For the last 3 days, the site freezes, refresh goes on for ages, threads disappear half way down as if only half the page loaded and I have to shut the tab and start again each time.

OP posts:
MNHQ
IonaMumsnet · 18/11/2016 21:43

Hi again everyone. Oof. This is annoying. So sorry about this. So it sounds like it's a Kindle Fire/Android problem. We'll flag this thread up with tech but in the meantime could you all let us know (if you haven't already) what device, browser and provider you are using. That will help us narrow down where the problem is quicker. Thank you!

SamPotatoes · 18/11/2016 07:54

Me too! Mobile site on chrome on android (not updated your marshmallow yet).

Page freezes and can't click on anything, text disappears halfway down the page. I come out of chrome and back in (don't have to close it down, just tap the bottom left button that shows you all open tabs, click chrome and it works again)

Thought it was my phone but it happened on my work phone as well.

Original poster
Catzpyjamas · 18/11/2016 07:48

Still happening here too. Back to closing tab and opening up a new one.

OP posts:
Eyre89 · 18/11/2016 04:04

Happening to me too on mobile site on chrome on Android. Generally very slow and just freezes

TamzinGrey · 16/11/2016 13:35

Freezing up again on my Kindle Fire (Silk). Such a shame as it was great last week.

ItsAllGoingToBeFine · 16/11/2016 13:10

I'm having this problem too

  • Sometimes page freezes until I refresh tab (since yesterday I think)
  • Sometimes thread is truncated at bottom even though page is fully loaded. Can scroll up and down, but bottom of thread missing.(since yesterday I think)
  • If I switch to another tab and then back onto MN I cannot type into the message box (although copy and paste works)(for a week or two)

Mobile site. Chrome. Android.

Original poster
Catzpyjamas · 16/11/2016 09:16

Even worse this morning, MNHQ.

OP posts:
dottycat123 · 16/11/2016 08:38

Better last week but has started freezing again for me.

insancerre · 16/11/2016 05:52

Yep, me too
On my kindle fire

Original poster
Catzpyjamas · 16/11/2016 00:10

Sad It's doing it again. Silk browser on Kindle Fire HDX

OP posts:
insancerre · 06/11/2016 15:08

It's a lot better for me now

insancerre · 06/11/2016 15:07

It's a lot better for me now

HarrietVane99 · 06/11/2016 10:07

It's a lot better than it was, but still sometimes freezes up on long threads. Preview is taking a long time to load, too. Still using Silk.

Original poster
Catzpyjamas · 06/11/2016 09:42

Since Tech tweaked on Friday am, Silk Browser on Kindle seems to be great.
(Fingers crossed)

OP posts:
Rowgtfc72 · 06/11/2016 09:18

Chrome/Android.
Been freezing all morning and pages keep coming up as text!

BoreOfWhabylon · 04/11/2016 11:22

Pages still taking ages to load - ipad safari desktop

TamzinGrey · 04/11/2016 11:19

I've been using the mobile site on my Kindle Fire Silk browser for the past half hour and am delighted to report a massive improvement. Everything seems back to normal, with not a single freezing episode. Such a relief. Well done Tech - please leave it alone now and don't do any tweaking. Smile

MNHQ
AmyGMumsnet · 04/11/2016 10:21

Morning all

Thanks for your patience with this one.

Tech have an idea of what could be causing the issue, and between 10.30am and midday today are going to be testing whether this is the case or not.

Could we ask you to try and use the mobile site during that time and let us know on this thread if you still experience the issue please?

Thank you! Flowers

MaryManchego · 03/11/2016 10:52

Freezing a lot for me too, Android /Chrome.

PommePoire · 03/11/2016 10:46

Have been having trouble for three days now, pages not loading, properly, having to refresh frequently and then re-load failure. This is across all devices: Macbook running OS X El Capitan and on iPhone 6SE running Version 10.0.2 and iPad which I can't be bothered to go upstairs and check but its running Version 9, I think.

MNHQ
LornaMumsnet · 03/11/2016 10:17

Hello all,

So sorry this is still going on!

We're flagging this to our tech team right now and will get back to you as soon as we know more.

Thanks for the patience Blush

JosephineMaynard · 03/11/2016 10:13

Tried Mumsnet on the kindle (silk browser) again this morning.

Horrible. Kept freezing when it wasn't being painfully slow. Back on the phone again instead now.

LineyReborn · 03/11/2016 09:14

Same here. Painfully slow when it does work, which isn't often.

HarrietVane99 · 03/11/2016 08:53

It's horrible for me this morning. Needed several attempts to open this thread so I could post.

dottycat123 · 02/11/2016 19:15

Really bad tonight again. It had got slightly better in past few days but back to not opening a thread and won't move to the next t page when I do manage to open a thread.

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