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App randomly shutting down.

135 replies

imwithspud · 08/09/2016 11:03

It's been going on for a few weeks now, at first I thought it was because my phone (iPhone 5s) needed an update but I have since updated and it's still happening. Very annoying when I'm reading a thread and then it literally vanishes into thin air. It doesn't happen all the time, but it happens enough for it to be an annoyance. The app opens up fine afterwards.

Just thought I'd let you guys know just in case there's an issue with the app.

OP posts:
imwithspud · 09/09/2016 12:17

It happens on any thread as far as I can tell and also when I'm just browsing active threads.

OP posts:
AmyGMumsnet · 09/09/2016 12:12

Thanks imwithspud, good to know.

Can I ask you all whether it seems to be something that happens when you're viewing a bookmarked thread?

imwithspud · 09/09/2016 12:09

Thank you! Forgot to mention that this also happens when writing a post. It happened just now actually as I was typing this reply. Can be annoying when you write out a well thought out post only for it to poof into thin air.

OP posts:
AmyGMumsnet · 09/09/2016 12:09

Hi Venus

Oh marvellous, that is very helpful! We'll pass this info on to Tech now, thanks for taking the time to keep us in the loop Flowers

venusinscorpio · 09/09/2016 11:55

I'd wrote? Blush I'd written I mean!

venusinscorpio · 09/09/2016 11:53

Thanks Amy! If it's helpful at all, it happened just now after I'd wrote a post, submitted it and then was browsing. When I clicked on the app again the page where I'd been composing my reply (which id already sent and which had therefore closed) opened up first with all the text as if I still had to post it, and then within a few seconds automatically refreshed back to Active Threads. If that makes any sense. I thought it might give you a handle on what is happening technically. I will report this post so MNHQ see it.

KP86 · 09/09/2016 10:56

Me too.

AmyGMumsnet · 09/09/2016 10:50

Good morning!

Thanks so much for raising this, we're going to get our Tech team to take a look at what's going on. We'll post again once we know a bit more.

cozietoesie · 09/09/2016 00:07

Two or three times a day for the last few weeks and no pattern to it that I can see. On an iPad but it's still the iOS app.

venusinscorpio · 08/09/2016 23:51

Yes, this is happening a lot to me too. Also iPhone 5s.