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Original poster

App randomly shutting down.

135 replies

imwithspud · 08/09/2016 11:03

It's been going on for a few weeks now, at first I thought it was because my phone (iPhone 5s) needed an update but I have since updated and it's still happening. Very annoying when I'm reading a thread and then it literally vanishes into thin air. It doesn't happen all the time, but it happens enough for it to be an annoyance. The app opens up fine afterwards.

Just thought I'd let you guys know just in case there's an issue with the app.

OP posts:
DameDiazepamTheDramaQueen · 15/09/2016 10:18

**these

maisieclaire123 · 15/09/2016 09:56

Same thing happening to me

DameDiazepamTheDramaQueen · 15/09/2016 09:53

LOL@ 20 crashes a dayGrin is that like ' All this porn pop ups you are getting are from Pokemon Go?'Wink

The other day it crashed at least 5x in one day!

MNHQ
TimMumsnet · 15/09/2016 09:50

The feedback is really helpful guys - thank you!

We're currently juggling fixing these bugs and building some new requested features, which means it's taking a bit longer than usual. According to our data, we only get around 20 crashes per day across the entire app, which makes it a bit harder to track down the bug. I'll let you know when I've had some progress - it must be very irritating!

HelenaDove · 14/09/2016 23:38

Playing up on desktop site here. Slow so taking ages to read threads and then freezes so i have to leave site and then come back in again.

Footle · 14/09/2016 22:19

Also, repeated trouble trying to access posts. Keep getting 'check your network ' messages, mostly though not exclusively on Threads I'm On.
iPhone 5s on safari.

Bubblebloodypop · 14/09/2016 20:02

Me too, iPhone SE using the app if that helps.

Footle · 14/09/2016 19:57

Thanks , Dawn.

MNHQ
DawnMumsnet · 14/09/2016 19:24

So sorry that the site's playing up for so many of you still - we appreciate what a faff this is. Sad

Our Tech team are still on the case - we'll post any update as soon as we can.

DameDiazepamTheDramaQueen · 14/09/2016 18:38

My phone is a Motorola G.

Dontyouopenthattrapdoor · 14/09/2016 18:36

Me too with an iPhone 6.
Pop ups taking me out of app into safari and whole app shutting down randomly.

DelphiniumBlue · 14/09/2016 18:08

Happens to me too. iphone 5S as well.

DameDiazepamTheDramaQueen · 14/09/2016 18:02

It's not the app as I don't use it,i just use the mobile site.

cozietoesie · 14/09/2016 18:00

I'm not sure it's to do with the app precisely, Dame. It's beginning to look as if something is lacking in the whole site's ability to cope with traffic. (I'm guessing here.)

Maybe some of the techy types reading this board could give a view.

freetrampolineforall · 14/09/2016 16:10

Same happens here. Same phone.

DameDiazepamTheDramaQueen · 14/09/2016 16:04

Why are there so many issues? There's the ads, the porn pop ups which still aren't resolved judging by the number posters saying they are still getting them, it's mind numbingly slow and now keeps crashingConfused

Footle · 14/09/2016 16:01

2-4 times a day, screen goes black and then reopens with Talk screen but not where I was before.

cozietoesie · 14/09/2016 15:28

About a couple of times a day for me at the moment.

DameDiazepamTheDramaQueen · 14/09/2016 14:48

It's happening to me too, I thought it was my phone but only happens when I'm using MN. Phone goes black then starts up again a few minutes later. I use the mobile site.

cozietoesie · 10/09/2016 13:44

Closed down on me, abruptly, about an hour ago. I was just peaceably reading a thread and Whammo!

MadeForThis · 09/09/2016 22:12

It happens to me when reading threads. Been happening for a couple of weeks at least once a day. Can either be reading a comment or scrolling through topics on active. iPhone user also.

Footle · 09/09/2016 22:10

Oh - I also keep finding that Threads I'm On won't open, when other boards will.

Footle · 09/09/2016 22:09

What a relief to find it's not just my 5s ! Very annoying.

venusinscorpio · 09/09/2016 12:29

It's just done it again and I was on a thread I was viewing from active for the first time. And again it brought up the text of the previous post I'd made in the posting box for a few seconds.

venusinscorpio · 09/09/2016 12:18

I think it tends to be "threads I'm on". I don't tend to bookmark threads. I think it's happened on threads I was viewing on active threads that I've never looked at before though.