Active discussions

Please or to access all these features

Talk
Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Original poster

App randomly shutting down.

135 replies

imwithspud · 08/09/2016 11:03

It's been going on for a few weeks now, at first I thought it was because my phone (iPhone 5s) needed an update but I have since updated and it's still happening. Very annoying when I'm reading a thread and then it literally vanishes into thin air. It doesn't happen all the time, but it happens enough for it to be an annoyance. The app opens up fine afterwards.

Just thought I'd let you guys know just in case there's an issue with the app.

OP posts:
venusinscorpio · 28/09/2016 22:27

5 times today so far.

Footle · 28/09/2016 18:58

Three more times.

Footle · 28/09/2016 11:39

Didn't happen yesterday but has happened again just now.

venusinscorpio · 28/09/2016 10:48

Just changed to iOS 10 and it's still doing it.

bogginsthedog · 28/09/2016 06:53

Agh it's done it twice this morning already.

cozietoesie · 26/09/2016 20:51

Four times today so far.

iklboo · 26/09/2016 20:26

It's just done it to me again, right in the middle of a longish post. Everything lost. I'm really annoyed with it now.

Footle · 26/09/2016 18:32

And again.

Footle · 26/09/2016 10:44

And again

Only1scoop · 26/09/2016 10:05

Worse than ever today. Hopefully sorted soon then.
Thanks

MNHQ
TimMumsnet · 26/09/2016 09:29

Hey guys, thanks for reporting these crashes, we think we've managed to fix the main offenders and will be getting them out in a release very soon.

They've taken a while to fix because we haven't been able to reproduce them on any of our test devices. iOS 10 has also introduced a few more problems, so that may have contributed to some of your problems.

I'll let you know when a fix is released, and as always - your feedback will help us figure out if that's solved the problem.

Footle · 26/09/2016 09:10

It just refused to open new thread, then shut the app down completely. It's let me back on quickly though.

venusinscorpio · 25/09/2016 22:54

Thanks Fliss.

MNHQ
FlissMumsnet · 25/09/2016 22:10

So sorry there's been no improvement as yet Blush
Please bear with us, we know how irritating this is.
We are working on it & hope to have things resolved very soon

venusinscorpio · 25/09/2016 19:27

Please can we have some feedback, MNHQ? Are your tech team still looking at it?

Footle · 25/09/2016 19:24

Happened again

Only1scoop · 25/09/2016 19:18

When is it likely to be sorted I'd say it's been over a month now?

Clayhead · 25/09/2016 19:04

Still happening here.

iklboo · 25/09/2016 18:07

Sick of the app crashing several times a day too.

Footle · 25/09/2016 18:06

A suggestion - perhaps everyone should post on this thread to report a shutdown ,as soon as we can get back on.

DameDiazepamTheDramaQueen · 25/09/2016 12:51

Just happened again...

podmax · 25/09/2016 10:01

Happening for me too. Also iPhone.

Only1scoop · 25/09/2016 09:45

Bump

Womenareliketeabags · 25/09/2016 08:54

I reported this over a month ago and am yet to notice any difference or receive any feedback about what your tech team are up to

App keeps crashing/shutting down
www.mumsnet.com/Talk/site_stuff/2708767-app-keeps-crashing-shutting-down

Stoneagemum · 25/09/2016 08:34

Still happening to me along with random refresh of active convos! So annoying