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Original poster

App keeps crashing/shutting down

2 replies

Womenareliketeabags · 15/08/2016 19:06

Anyone else using the app having this problem? I'll be in the middle of a thread reading and the app will just close itself down, when I re-open the app it goes back to the start up page (can't think how else to describe it) I then have to find the thread I was reading and where I was in it! Can be very annoying especially if you've found something via active and it's no longer in there!

Help please!?

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MNHQ

TimMumsnet · 17/08/2016 12:19

Hey guys, thanks for flagging this, it certainly shouldn't be doing that!

I haven't seen a crash (unexpectedly quitting) on the most recent build so a few questions:

  • Are you using the most recent version on the App Store? (I have to check...)
  • When the crash occurs, is the thread you're viewing bookmarked?
  • How far down the thread do you usually get when it crashes?

I suspect to do with the way we load adverts, but I could be wrong...

MNHQ

IonaMumsnet · 15/08/2016 22:46

Sorry about this. OP could you let us know what device you're using? We'll give that info to Tech and see if they have any ideas.

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