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Original poster

Is the app playing up seriously for anyone else?

56 replies

cozietoesie · 04/07/2016 20:31

I've just had to log in afresh and then been unceremoniously thrown out of it 6 or 7 times. (After logging in successfully.)

Am I the only one?

OP posts:
MNHQ
TimMumsnet · 06/07/2016 12:59

Hey guys, thanks to your help we've fixed the main cause for duplicate/missing posts.

We're searching for the crash now, hopefully that shouldn't take too long to sort out. There's a bit of a delay getting these fixes onto your devices, because Apple require us to go through an approval process which can take a few days.

Short answer: we're getting there, thanks for your patience. Star

MiffleTheIntrovert · 06/07/2016 10:40

I've logged back in but the app just keeps closing, it's virtually unusable.

iPhone app here, I stay logged in but the app just closes itself in the middle of slemthig interesting of course

CrabbitArse · 06/07/2016 10:19

Crashing a LOT for me today too Angry

CaitAgusMadra · 06/07/2016 09:56

Ironic that your post has duplicated Tim (on the app at least!)

Since yesterday evening there have been so many duplicate posts - very annoying

MissBeaHaving · 06/07/2016 09:26

Add posts not showing to that list Shock

MissBeaHaving · 06/07/2016 09:25

I managed to log back in but I'm getting the same issues as pp,duplicate posts & getting kicked out all the time Sad

Original poster
cozietoesie · 06/07/2016 09:22

PS - it's not requiring a re-log in when it throws me out and I haven't yet sensed a clear pattern to it. (I have a suspicion that it's to do with activity on the thread but no evidence at all for that yet) It just seems to 'Bang - you're out' - as if you'd closed down the app as normal.

OP posts:
Original poster
cozietoesie · 06/07/2016 09:18

I'm afraid it's worsened considerably, Tim - as far as I can see, anyway.

By the way, I'm not clear whether these duplicates are showing up on threads on the main site. You may have to view in the app itself.

OP posts:
MNHQ
TimMumsnet · 06/07/2016 08:45

Hi guys, your feedback is really useful, thanks! To clarify, the new update should ask you re-login once - this has allowed us to upgrade the way the app logs in, but it certainly shouldn't log you out more than that! Is there any pattern of when it logs you off? Also, we noticed some duplicate posts occurring in previous updates, has it worsened?

Hoping to have this resolved as soon as possible, we really appreciate your patience Flowers

Original poster
cozietoesie · 06/07/2016 08:17

Ah - it sorted itself out. I've now been left with two similar posts but better late than never, I suppose. Maybe it's down to Tech sorting things out as we speak.

OP posts:
Original poster
cozietoesie · 06/07/2016 08:14

I posted again on that thread and the app seems to have 'resurrected' the post it originally rejected and posted that instead. This is fast becoming almost unusable.

OP posts:
Original poster
cozietoesie · 06/07/2016 08:10

Interestingly, the 'duplicate' posts aren't showing up on the main site, I think. I've just posted on a thread and while that post is showing, correctly, on the main site, it's appeared on the app version as a copy of the previous post by someone else. Complete with pictures. Smile

OP posts:
hollyisalovelyname · 05/07/2016 23:58

It's r e a l l y s l o w.

CrabbitArse · 05/07/2016 20:14

I've only been kicked out once today but I'm not liking the new update at all. Every time leave the app then go back in even if it's only a couple of minutes later the Active Threads refreshes so I lose what I was about to read. This also happens if I'm midway through reading a thread and have to tend to the toddler, open the app and get taken back to the Active Threads page so I've lost my place. It's driving me nuts Sad

Original poster
cozietoesie · 05/07/2016 14:10

I've had three or four 'throw outs' today. It's still not happy.

OP posts:
hollyisalovelyname · 05/07/2016 13:36

Yes.
I had to log in to go into 'threads I am on' and to comment on a posting.
This only happened today.

NotTheSpiceOfLife · 05/07/2016 11:30

I've been thrown out loads today, since the iOS update.

Original poster
cozietoesie · 04/07/2016 23:23

Thanks, Tim. It's having a bad night that's for sure - it's just told me It couldn't post something and lied. (It did post it.) Wink

OP posts:
MNHQ
TimMumsnet · 04/07/2016 22:31

Hey guys, thanks for flagging this. You're right, it isn't working as it should, we're looking into it now...this certainly didn't happen during testing, my apologies!

Original poster
cozietoesie · 04/07/2016 22:01

PS - I'm on an iPad Air with the latest iOS version.

OP posts:
WhimsicalWinnifred · 04/07/2016 22:00

I have a Samsung and therefore can't even get the app. Absolute bollocks it is.

Original poster
cozietoesie · 04/07/2016 22:00

Ah - so there was Rusty. Someone put up the update without checking it through, I reckon. Grin

OP posts:
Original poster
cozietoesie · 04/07/2016 21:58

Duplicated posts all over the shop. At least they look to be duplicates but really they're just substitutes. (The app seems to be replacing certain posters with the next one in line.)

OP posts:
RustyBear · 04/07/2016 21:57

Mine seems to be ok - what are you on? (Device, not substance Grin )

There was an update on the App Store today, maybe it's having problems? Might be an idea to post your device and OS version so tech can check?

MissBeaHaving · 04/07/2016 21:46

It's telling me my email/password/username are wrong Confused