Active discussions

Please or to access all these features

Talk
Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Original poster

please join the dots MNHQ

28 replies

pigeonpoo · 20/03/2016 21:45

You're extra fast in responding to the obviously offensive or troll hunting on threads

But every time Iv reported a post which in itself is fine, but if you looked at context and discrepancies - rings alarm bells and the poster seems to have an agenda that makes it very suspicious. I'm ignored

There's also a poster who's requested her thread title be changed an hour or more ago as she realised its offensive and it's been left and my request and presumably plenty of others requests as lots are upset by it - have gone unresponded too

Can your screening process be updated?

OP posts:
ExtraHotLatteToGo · 21/03/2016 00:08

Zombie has just highlighted what looks like a pbp.

Also, the Sex Topic is appearing in Active again tonight. It's upsetting some sensitive wee bunnies, you might want to sort it out again 😁

MNHQ
DawnMumsnet · 21/03/2016 00:03

Hi pigeonpoo,

We're really sorry about the delay here. We have actually been having problems with our reports system tonight and have had to get our Tech team on the case as many reports simply haven't arrived in our in-box. We're working through the backlog now.

We have now edited the title of the thread in question and apologised to the OP for any distress caused by the delay.

In general, we tend to respond more quickly if we receive multiple reports about a specific post or thread - outright trolls are usually easy to spot and easy to zap. But we reply to every single report we receive as quickly as we can.

gamerchick · 20/03/2016 21:53

Yes please change the title just to stop the bloody whining.