Active discussions

Please or to access all these features

Talk
Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Original poster

Why does the desktop site page keep jumping around?! It's driving me crazy!

145 replies

ThumbWitchesAbroad · 22/02/2016 15:44

I have an adblocker, so I'm guessing it's because of ads. I have no header, the MN logo is still not back (Why not?) but now the fecking page keeps jumping, taking far too long to get into position, so that I think I'm clicking on one thing and then end up clicking on something entirely different as the page jumps down.

I have about 3" of white space at the top of my page (hence thinking it must be something to do with ads) - but WHY must the page JUMP??

The site is becoming hugely frustrating with all this jumping and resultant mis-clicking!

Please do something about it (and bring back the logo, goddammit!)

OP posts:
TondelayaDellaVentamiglia · 01/07/2016 20:37

hah...silkandsteel I felt that comment was just a pat on the head and being told to run along now as the grown up were busy with Important Things

alwaysme22 · 01/07/2016 20:29

It's every page for me too, I don't use an ad blocker either.

It's an absolute pain, literally :(

SilkandSteel · 01/07/2016 20:25

Yep, every page without fail. DOES NOT happen on any other website, only mumsnet. Frankly feel like we've been fobbed off Angry

TondelayaDellaVentamiglia · 01/07/2016 19:30

it's most certainly not 1 in 5 for me, it is every page on MN, and I absolutely do not see it anywhere else.

but hey, I am no ITexpert.

MNHQ
JustineMumsnet · 01/07/2016 15:06

Hiya,
The page jumping down after loading what's known as a billboard ad (ie the wide big rectangle at the top of the page) is a pretty standard thing. If you go on the Guardian, Times or Telegraph sites exactly the same thing happens.

We tend to have billboard ads on a fewer pages than those sites do, so it won't happen as often (roughly I'd say about 1 in 5 pages). The speed of our jump is the same as the Guardian's and is slower than the Times and Telegraph's. We can certainly speed it up which might make it less noticeable and you less liable to miss-click, and are happy to give that a try.

It doesn't have anything to do with the font change - it's just that we introduced the new ad format (billboards) at about the same time. We don't have billboards on mobile but I think the jump there happens when you refresh the page - this again is pretty standard - you'd expect to go back to the place you were and the jump is a jump down to the point at which you were viewing when you refreshed.

It seems from this thread that it's more of a problem with an ad blocker - probably it's just more noticeable because the ads don't fill the space. There's not much I can say to that other than the obvious!

We do need to show ads to pay for the running of the site and billboard ads are the current format of choice for advertisers. I'm aware that with sub-optimal connections all display advertising can lengthen page load times but the truth is we can't survive without ads unless we start charging for use (which is a whole other can of worms). We will, I promise, continue to monitor our page load speed and make it a priority to keep optimising it to be as slick as possible.

We'll also trial speeding up the page jump and see if that improves the experience.

Sorry not to be the bearer of better news!

MNHQ
KatherineMumsnet · 01/07/2016 11:16

Hi again everyone, tech are in talks to see what can be done about the way the site runs, as in the current format there isn't anything they can do to prevent this happening. We really do appreciate your patience, and know this is far from ideal. Bear with us, it won't be immediate, but we are very aware that this a huge irritation for many of you.

SilkandSteel · 30/06/2016 12:44

Agreed!! Fed up to the back teeth with it and the endless promises to resolve and ........ still it happens!

MNHQ
KatherineMumsnet · 30/06/2016 10:13

We really do apologise for this - we've nudged tech and will come back to you once we have an answer. Thanks so much for your patience!

TondelayaDellaVentamiglia · 29/06/2016 22:56

yup...still going on here too, always,

it's a pita.

nothruroad · 29/06/2016 22:53

This is a huge issue today. I'm using a laptop and chrome and it's jumping every time. This combined with needing to log in every time I switch tabs is making the site practically unusable at the moment. Is there nothing that can be done about these issues?

plasticboxesrock · 29/06/2016 17:40

Yes, it's really annoying.
MNHQ please can we have an update, it's a month since the last time you commented on this thread. Thanks.

BIWI · 27/06/2016 13:15

PLEEEEEEEEEEEASE SORT THIS OUT!

Honestly, it's really getting beyond a joke how long this is taking to deal with.

shitchef · 15/06/2016 13:06

Oh yes mine did too but I figured that faster loading + jumping was better than snail speed loading + jumping! Should just cut down on MN really, maybe after the EU ref.... Grin

BIWI · 15/06/2016 12:40

Even without adblocker it jumps around Sad

shitchef · 15/06/2016 12:05

I've come to the conclusion that I either have to have the ads and everything takes so long to load that I give up OR I have an adblocker and get the jumpiness. I'm reaching the point where I'd rather chuck a tenner in MN's direction every so often than get these tech issues all the time. I don't actually mind the ads, tend to just ignore them but MNHQ seems really crap on the technical side of things and the ads seem to interfere constantly with the usability of the site.

BIWI · 15/06/2016 00:05

It seems to be something to do with the size of the ad at the top of the page.

If you can't accommodate this without making the site jump around, then please, please, please reduce the size.

I know that we all accept suffer ads so that the site remains free for users, but it does sometimes feel that the needs of advertisers is more important than the needs of the users.

BitOutOfPractice · 14/06/2016 21:30

Still happening to me. I go to click "last page" and it's jumped so I click "refresh" instead. Rinse and repeat. Very annoying

plasticboxesrock · 14/06/2016 21:00

Really annoying still, hurts my eyes

Mummylin · 01/06/2016 23:14

Been happening for me today too. It's bloody annoying when you click on the wrong thing. iPad, Safari, iOS latest edition

BIWI · 01/06/2016 20:52

I'm using a different laptop, and Chrome rather than Safari, and it's still happening ...

bookbook · 28/05/2016 23:02

plastic - don't know if this would help you, but I shut down and restarted my computer, and the jerkiness disappeared. However, now I think back, thats what happened when I updated last week...

plasticboxesrock · 28/05/2016 12:41

Happening to me too, very very annoying. On Chromebase and also laptop using Chrome with adblock extension.
While I'm at it, does the mobile app allow use without ads? I use safari on ipad but get annoyed by ads.

bookbook · 26/05/2016 22:40

Mine stopped jumping around when I updated a week ago. Thought that had fixed it. But tonight its started again... slow message box, and jerky scrolling.
Macbook and chrome

MNHQ
DawnMumsnet · 26/05/2016 11:33

So sorry that this problem is still ongoing. Sad

Our Tech team are still working on this - we've asked them for another update and will report back as soon as possible.

alwaysme22 · 25/05/2016 16:56

Same here, pages jumping down so you start reading and it's gone. Then "a script on this page has stopped working" all freeze literally. Not surprising really, there must be that many slugging it out behind the scenes that finally one is knocked out cold. And, to add insult to injury that bloody purple bar creeps up from the bottom and blocks the text there.

Mumsnet is turning into a site for adverts, not parents!

Swipe left for the next trending thread