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Original poster

Problems with "Active" reverting to an older page

89 replies

Littlefish · 28/06/2014 17:08

When I load Mumsnet I always click on "Active". As expected, this brings up the most recent page. However, if I click on a thread and then click on the "back button" to go back to Active, it loads a much older page/set of threads - sometimes from at least a day ago.

This is annoying to say the least and means that I have to keep re-clicking the "Active" tab at the top to reload the most recent version.

Any ideas?

I'm on a iPad using safari.

OP posts:
New posts on this thread. Refresh page
OneSkinnyChip · 19/07/2014 22:25

This thread has just popped up in my active conversations even though no one had posted for over a week. Is it happening again?

blankenbaby · 10/07/2014 17:29

Yay its fixed Grin Thank you Flowers

WandaFuca · 10/07/2014 16:47

Lovely! Smile

Thank you, Tech'n'Amy.

ApplebyMennym · 10/07/2014 16:44

Yes it looks to be sorted! Well done Tech, we love you! Wine Cake

gleegeek · 10/07/2014 16:43

yay! Thanks

AgentProvocateur · 10/07/2014 13:10

Brilliant. Thanks so much.

eddiemairswife · 10/07/2014 12:29

Thank you so much.Flowers Cake Wine

RustyParker · 10/07/2014 12:19

It's fixed!! Hurrah! Thanks Amy Wine

MNHQ
AmyMumsnet · 10/07/2014 10:46

Hi everyone. So sorry for the delay. A fix should be in place today so that active goes back to normal.

MNHQ
YetAnotherHelenMumsnet · 09/07/2014 20:03

Righto, then, that sounds like a job for SUPERTECH. (Actually just Tech in a cape.) We will pass on your disgruntlement asap and get back to you, sorry for the inconvenience in the meantime.

BertieBotts · 09/07/2014 19:53

Oh and while on the topic... Is it possible to get a text link to active and I'm on right at the bottom of threads on the mobile site please? My phone doesn't like the "top" button and scrolling up a long thread takes ages.

BertieBotts · 09/07/2014 19:50

I'm with the others. It didn't used to refresh on pressing back, only when actually refreshed or you click active atthe top.

I tend to read down, pick a thread that looks interesting, read it, click back to get to the active of 10 minutes before and click on the intriguing looking thread title below. But now it's not going back to the active I was looking at, it goes to the current one, and it makes me feel all disorientated , and there was something I wanted to read on the old list but it's gone now and I don't remember what it was called.

I think the fix hasn't fixed what was causing the issue, it's just masked it by forcing a refresh!

WandaFuca · 09/07/2014 19:38

As I mentioned further up, it's happening on "Last Hour" and "Last 15 minutes" as well - and it definitely didn't do it there before, either.

It's confusing and annoying.

RustyParker · 09/07/2014 19:10

It definitely didn't do that before. Really makes MN difficult to follow and I'm on the verge of giving up Sad

Original poster
Littlefish · 09/07/2014 17:34

I agree with everyone else.

It never used to do it.
It is annoying.
Put it back the way it was.

OP posts:
lucidlady · 09/07/2014 16:28

Agree with Appleby. I can't open multiple windows on my phone - I very rarely access MN via desktop.

Someone has BROKEN Active!

PositiveAttitude · 09/07/2014 16:27

I agree and do the same. Hate the change. And why were we not told before as we clearly explained what we were annoyed with. I can see your thinking, but I want to just go back to where I was, not see it continually updated. I have never opened up threads in new tabs, I have enough tabs open and in need of hiding when I am at work It seems a "messy" way to do things to me.

gleegeek · 09/07/2014 15:56

I can see what you mean and why, but it is incredibly annoying! Any chance of making it do what it used to for us who are clearly not happy with change? Grin

blankenbaby · 09/07/2014 15:43

Yes it never did it until a few weeks ago.

AgentProvocateur · 09/07/2014 15:38

Yes, what Appleby said ^^ there. It didn't do that before, and I use "active threads" the same way as she does. (Or he does)

ApplebyMennym · 09/07/2014 15:08

It never used to do that though KateSMumsnet - your explanation makes perfect sense and is probably the way it "should" be, but it's really annoying. The way I have always done it is go through the list of active reading what I want, then refresh it and start again, ad infinitum. I never used to have to open new tabs.

MNHQ
KateSMumsnet · 09/07/2014 14:48

WAIT! I've had lunch, cleaned my glasses and actually figured out what the issue is.

So. Active is continually refreshing to represent how threads are changing. Therefore any time the page has to reload, which includes refreshes and hitting back, it'll update to show new changes. This isn't actually a glitch, it's just how the site works to ensure that Active actually shows threads that are, er, active.

So if you see several threads in Active that you want to read, the best thing to do it open them all in a new tab. That way you don't have to worry about missing stuff you wanted to read when Active refreshes.

MNHQ
KateSMumsnet · 09/07/2014 12:52

Sorry folks - was hoping the fix would kick in and solve everything, but clearly it hasn't! We'll take another look.

PositiveAttitude · 09/07/2014 10:13

Has Tech gone on holiday already? This is taking ages to get sorted. Cake was all eaten last week and Wine vats have been dry for ages, now even the hangover has worn off. Come on Tech, get this sorted it is sooooooooooo annoying!!!

blankenbaby · 09/07/2014 06:10

Still happening here but not just on my ipad anymore but also my galaxy tab. It is so annoying it has actually stopped me from going on the site.

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