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MNHQ

Slow site-loading times

142 replies

RowanMumsnet · 23/05/2014 14:08

Hello

We just wanted to say - many apologies for the slow page-loading times and/or connection problems that lots of you have been experiencing over the last few days.

We've had a look at server performance at our end and there have definitely been some periods when it's been very slow to respond.

We're on it and trying to work out a fix. Wine and/or Brew and/or Cake in the meantime - please bear with us.

Thank you

OP posts:
QuintessentiallyQS · 24/05/2014 23:46

It couldn't be a long lasting DoS?

MNHQ
RowanMumsnet · 24/05/2014 22:24

Hello - just an update/more lengthy explanation.

We do get that this is horribly annoying. Our tech team have worked like stink to isolate the various recent code changes and are ready to revert them one by one, but we just ran out of time before the weekend started, and it's a fairly big job for the skeleton weekend staff. That said we DO know it's got a bit beyond a joke now, so we're working to see if we can make these changes over the weekend - we'll be back soon to let you know how it's going.

Re the social sharing buttons (and remember that you can turn those off via Customise if you don't like 'em or they're being slow to load): we're interrogating everything that we've done recently, but the timings on the social buttons don't quite add up. The site first started really slowing down on the 19th, but the sharing buttons (which had been working without difficulty on several big-traffic topics for a long time) were rolled out side-wide a few days before that, and nothing bad happened to our servers until several days later. So it does seem unlikely - but as we said, we're not completely ruling anything out for now.

OP posts:
MNHQ
IonaMumsnet · 24/05/2014 21:00

If there is a massive spike in the birth rate in 40 weeks' time, we will take full responsibility*

Sorry again, everyone. We're still working on it. We're having problems with slow server response times, as you know (that elastic band and clothes peg we rigged up didn't cut it apparently). Please do bear with us a bit longer.

*we won't

FreeButtonBee · 24/05/2014 20:50

Yes I am getting close to giving up and just shagging my husband out of boredom. I have 15 mo twins; if I end up preggers, MN, I am coming after you

MrsBungle · 24/05/2014 20:49

Bloody bloody bloody annoying! What the hell else am u supposed to do whilst the champion league final is on?!

Boomboomboomboom · 24/05/2014 20:47

aaaaaaaaaaaarrrrrrrrrrrrrrrrgggggggggggggggghhhhhhhhhhhhh
nuff said

ballsballsballs · 24/05/2014 20:46

I got an error 502 bad gateway earlier. 'sup MNHQ?

Ainmnua · 24/05/2014 20:43

Same on the desktop site on an iPad via Safari, it's painfully slow.

PedantMarina · 24/05/2014 19:36

Yeah me too. Phone app (android) won't work. Have even tried un&re-installing. Doing this via the phone browser but want my app back! >pouts

ProfYaffle · 24/05/2014 18:49

I'm on a laptop btw, not the app/mobile site. I find if I close the tab with MN on it and open it up again it's usually (but not always) OK.

Sparklingbrook · 24/05/2014 18:47

Even though the spinny thingy doesn't stop, if you press the back button then go back in again it has posted. Confused

ProfYaffle · 24/05/2014 18:45

It's driving me bonkers now, it's fine for ages then suddenly drops right out.

Sparklingbrook · 24/05/2014 18:37

It's starting to make me twitchy. I am glad there's no BGT tonight. By the time I get my comment on the thread the act would have been buzzed off.

footflapper · 24/05/2014 18:20

Oh, & when I try to post on a thread the post message button turns grey & it freezes (when on phone)

footflapper · 24/05/2014 18:19

When I use my android phone I keep getting.. ''Security Alert: The Name of the Security Certificate Is Invalid or Does Not Match the Name of the Site'' Confused

onestepbeyond · 24/05/2014 18:15

Here we go again - reeeaalllllly slow on mobile.

Shakey1500 · 24/05/2014 17:43

I can't get on MN using my android phone app. Is there something wrong with that too?

Sizzlesthedog · 24/05/2014 16:21

S
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O
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W
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VivaLeBeaver · 24/05/2014 16:17

Please fix it. I'm worried there might be a surge in births in 9 months time if people can't MN.

TheSarcasticFringehead · 24/05/2014 13:56

Thank God it's not just me! It's a lot quicker now Smile

ouryve · 23/05/2014 22:57

Mine has been positively speedy, this evening.

AnyaKnowIt · 23/05/2014 22:54

I'm still getting security warning

OddBoots · 23/05/2014 22:18

It was something like rover.ebay that was snarling things up yesterday. All the mn pages seem very busy with dynamic content, it must be hitting the limits of what's possible.

Amrapaali · 23/05/2014 22:08

I can't see these buttons on the iPad, but its still slow. Are these buttons only on the desktop version?

CalamitouslyWrong · 23/05/2014 22:08

I don't seem to have any of those annoying wee buttons anywhere, but the site's still ridiculously slow.