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Original poster

It's logging me out... again!

27 replies

CelticJuggler · 30/03/2014 14:08

Anytime I navigate away from MNet (I know, I do try not to do it, but sometimes I need to look at other sites 'kay? Wink ) I'm logged out and have to log back in again. Even if I have two tabs running, it happens when I switch from one to the other.

I've tried it on a variety of devices and browsers;

  • iPhone running latest software update (7.1?) and using Safari & Chrome.
  • Kindle Fire using Chrome and Silk
  • Laptop running Windows 7 and using Chrome & Firefox. I couldn't bring myself to try IE.

It's not the end of the world, but it is annoying.

Tech did sort it last time, but whatever he/she/they have upgraded has reset it for me (at least!).

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MNHQ

DawnMumsnet · 30/03/2014 15:12

Right, we've had a word with our Tech chappies, and they've suggested two things:

  1. It's very easy on an iPhone to accidentally go to 'private' mode which means next time you go back in, you're not logged in.

Could this be what's happening?

  1. On Chrome, is it possible that you're using 'incognito' mode? This would cause the same problem of logging you out each time.

Could you have a play around and see if we can discount either of these theories?

Many thanks.

MNHQ

DawnMumsnet · 30/03/2014 14:35

Hi CelticJuggler and nothruroad

Thanks for letting us know.

Obviously we can't imagine why you'd ever need to look at other sites Hmm, but can see that this would be pretty annoying.

We'll flag it to our Tech folk and see what they have to say.

In the meantime, if this is happening to anybody else - please post below and include as many details as you can to help us get to the bottom of it - what device you're using, which
version of the site (mobile, app, desktop), and which browser.

Thanks!

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