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See all MNHQ comments on this thread

Original poster

It's logging me out... again!

357 replies

CelticJuggler · 30/03/2014 14:08

Anytime I navigate away from MNet (I know, I do try not to do it, but sometimes I need to look at other sites 'kay? Wink ) I'm logged out and have to log back in again. Even if I have two tabs running, it happens when I switch from one to the other.

I've tried it on a variety of devices and browsers;

  • iPhone running latest software update (7.1?) and using Safari & Chrome.
  • Kindle Fire using Chrome and Silk
  • Laptop running Windows 7 and using Chrome & Firefox. I couldn't bring myself to try IE.

It's not the end of the world, but it is annoying.

Tech did sort it last time, but whatever he/she/they have upgraded has reset it for me (at least!).

OP posts:
TheOneWithTheNicestSmile · 11/04/2014 19:17

I've been holding back from saying 'well it's been ok this week'

& as I feared if might, it's just logged me out again on my phone Grin

Haven't checked iPad/PC yet

MNHQ
RowanMumsnet · 09/04/2014 11:27

Morning

We have flagged this to Tech again - we're having a few internal tech problems at the moment office internet keeps crashing so they're a bit preoccupied, but when they've stopped running around we'll prod them to take a look. Sorry for the long wait.

UncrushedParsley · 08/04/2014 21:06

Maybe....

MNHQ
KateSMumsnet · 08/04/2014 16:46

You haven't cleared your cookies recently have you UncrushedParsley?

UncrushedParsley · 08/04/2014 16:31

Desktop, Chrome.

MNHQ
KateSMumsnet · 08/04/2014 16:24

Really sorry folks, we'll have a word with Tech again to see if they can shed any light on the situation.

kasbah72 · 07/04/2014 21:38

So frustrating! Happening in iPhone every time now. I have the last but one version of iOS.

Glossolalias · 07/04/2014 21:32

iPad 7.0.4

TheOneWithTheNicestSmile · 07/04/2014 16:56

Mine is 7.1 on iPhone (5s) - which is still logged in today

7.0.6 on iPad (16GB mini) where I'm logged out again!

MNHQ
KateSMumsnet · 07/04/2014 16:17

Thanks folks - could we ask which version of iOS you're all using?

CarolineKnappShappey · 05/04/2014 23:17

Yep, me too. iPad and iPhone on Safari

TheOneWithTheNicestSmile · 05/04/2014 23:13

just checked ipad (safari) & of course I'm logged out there too Grin

Glossolalias · 05/04/2014 23:11

Forgot to mention it's on safari on ipad and on the app on my phone

MNHQ
DawnMumsnet · 05/04/2014 23:06

Hi there,

Just letting you know that we're still listening, and still trying to sort this for you.

Please bear with us!

TheOneWithTheNicestSmile · 05/04/2014 22:41

and when I came back to the PC I was logged out on that again too

Glossolalias · 05/04/2014 21:55

It's happening to me too - I've given up logging back in half the time

TheOneWithTheNicestSmile · 05/04/2014 19:04

Shouldn't have said that - just got logged out on phone again Confused

MNHQ
RowanMumsnet · 04/04/2014 16:21

Oh good!

TheOneWithTheNicestSmile · 04/04/2014 15:44

Well touch wood it has stopped for me! (On both devices)

MNHQ
RowanMumsnet · 04/04/2014 15:35

Thank you

Really sorry about the non-progress here - to be honest we're a bit baffled. Please keep posting if it's happening to you, and let us know which version of the site you're using (desktop site, mobile site or app), which browser (Chrome, Firefox, IE, Safari etc) and which OS (Windows, Android, iOS and so on) - we're trying to see if we can spot a pattern!

slug · 03/04/2014 12:07

I keep getting logged out of the app on the iphone. It doesn't happen all the time though.

MNHQ
RowanMumsnet · 03/04/2014 11:30

Hmm thank you and sorry about this

Anyone else?

TheOneWithTheNicestSmile · 03/04/2014 11:08

oh, PC browser is Firefox, sorry!

TheOneWithTheNicestSmile · 03/04/2014 11:07

(& I have 'keep me logged in' ticked on both)

TheOneWithTheNicestSmile · 03/04/2014 11:05

Back on PC now & I was logged out on that as well (Windows 7)