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Original poster

It's logging me out... again!

357 replies

CelticJuggler · 30/03/2014 14:08

Anytime I navigate away from MNet (I know, I do try not to do it, but sometimes I need to look at other sites 'kay? Wink ) I'm logged out and have to log back in again. Even if I have two tabs running, it happens when I switch from one to the other.

I've tried it on a variety of devices and browsers;

  • iPhone running latest software update (7.1?) and using Safari & Chrome.
  • Kindle Fire using Chrome and Silk
  • Laptop running Windows 7 and using Chrome & Firefox. I couldn't bring myself to try IE.

It's not the end of the world, but it is annoying.

Tech did sort it last time, but whatever he/she/they have upgraded has reset it for me (at least!).

OP posts:
Hobnobissupersweet · 11/04/2014 21:00

Happening to me too, on iPad, keep me logged in is checked, access the site via safari browser

SallyannFanackapan · 11/04/2014 20:58

Hmmm.. Unimpressed with this being logged out nonsense. Ipad here, logged out twice or three times tonight so far. Will clear cookies and hope for the best...

CbeebiesIsAboutToPop · 11/04/2014 20:57

Logged me out on the iPhone too :( thought it was just me!

TheOneWithTheNicestSmile · 11/04/2014 20:55

I just had to log in yet again on ipad

iphone & PC still ok though

Primadonnagirl · 11/04/2014 20:55

Mnhq.sorry but the solution shouldn't be that your users have to do xyz..Tech guys need to sort it at your end!!

PirateJones · 11/04/2014 20:54

Seems fine now

PolkaSpottyDotty · 11/04/2014 20:54

Me too on iPhone / safari.

GiddyUpCowboy · 11/04/2014 20:53

I got logged out too earlier, all ok now. Thank you MNHQ and tech.

Fluffycloudland77 · 11/04/2014 20:52

Still happening on my ipad.

nannynick · 11/04/2014 20:50

Fine for me now on Chrome Win7 but Android Mobile is logging me out.

Hmm, on Android Mobile trying:

End all Active Applications

Open browser on a Mumsnet Threads I'm On, it says not logged in so proceed to login...

Untick the Keep Me Logged In box.

Then TICK the Keep Me Logged In box.

Click Login. Looks fine.
Close Browser
End all Active Applications
Try again... and .. Hmm it requests Login!

MNHQ
YetAnotherHelenMumsnet · 11/04/2014 20:48
Wink
Ilovemydogandmydoglovesme · 11/04/2014 20:45

Thanks for getting back to me Helen!

I feel all special when an actual MNHQer addresses me personally. It's like meeting a minor royal. Grin

MNHQ
YetAnotherHelenMumsnet · 11/04/2014 20:45

OH, or do what nannynick said, as that is a far more specific way of doing it. Sebsmummy1 you could give that a try too, perhaps?

MNHQ
YetAnotherHelenMumsnet · 11/04/2014 20:43

It is, Ilovemydog, in that Tech is larking about in the back end with cookies and resetting and other Impressive Things, and it is inconveniencing those of us at the Front End (there must be a nicer way to express that...)
We are really sorry for the annoyance of this, genuinely. It might be an idea to clear cookies, if the problem persists. I'm sure you know how to do it but if not, google clear cookies and the name of the browser you are using and you'll get the instructions. Sorry again, though, it's not what any of us want to be prannying around with on a Friday night.

sebsmummy1 · 11/04/2014 20:42

I am continuously logged out using Safari on my iPhone. Has been happening for about three weeks.

MrsDeanAmbrose · 11/04/2014 20:42

logging me out on laptop (using Opera) and iphone (safari)

JRmumma · 11/04/2014 20:40

Ive just been logged out too, on Nokia 920

PatriciaKrenwinkel · 11/04/2014 20:40

It's like the Hokey Cokey in here. Android tablet, chrome browser.

hashtagwhatever · 11/04/2014 20:39

I am also having this problem.
I am on Samsung galaxy mobile if that makes a difference.

Ilovemydogandmydoglovesme · 11/04/2014 20:39

Kicked me out too. It's not anything to do with that hacking of Justine's account is it? Hmm

Primadonnagirl · 11/04/2014 20:38

Me too! On an iPad...won't let me report it until I logged back in which caused much consternation since I couldn't remember password! Checkbox showing I have ticked to keep me logged in.. c'mon Tech guys!,,

WipsGlitter · 11/04/2014 20:35

Just did it again!

SizzlesSit · 11/04/2014 20:34

Its just done it to me for thefirst time (and Im MNing loads atm)

Am on mobile site, using safari (iphone)

When I clicked on Log in I started to fill in my email and it automatically suggested my address, added the password and the box was ticked for staying logged in

FrantasticO · 11/04/2014 20:33

Logged out on iPad

5madthings · 11/04/2014 20:31

Doing it to me on my Sony experia phone and my nexus tablet and I Def have the keep me logged in box ticked, it's most annoying!