Hi everyone,

Thanks for bringing this back to our attention. Our webchat team are currently on holiday but we'll flag it to them when they're back.

An update from the webchat folk - they think it's a great idea and will do all they can to try and arrange this.

Hullo all, sorry for the silence!

Thanks v much for suggesting this - we'll put it to the webchat team and see what is possible. We should mention that webchats are usually organised months in advance, so there might be a bit of wait!