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Original poster

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32 replies

Rooners · 07/12/2013 07:26

I'm really quite fed up.

The last week or more there's been a glitch in the PM system. Many of us can't click on 'Message Poster' any more without it taking us to the top of the page, and no box appearing.

This has never happened before to my knowledge. (I joined in Jan 2007 and have been here through CAT subscriptions and all the other changes since then).

There have been several threads started in Site stuff about this issue. It was sudden and has no apparent precedent - according to my very limited tech knowledge it's pretty clear it's just a glitch.

The thing that's pissed me off a little bit, and actually quite upset me (and others) is that on at least two of the threads, we have been told (in so many words):

'It's your fault for using IE, which is crap. You have to switch to Chrome if you want MN to work properly, IE has never been good for MN'.

I feel horrid about this. It's like they are telling us to switch to Chrome (which I dislike immensely) or lose out on a fairly basic function of MN.

I NEVER normally have any problems on IE with MN - far less than it would appear people using the mobile site etc do - and just don't understand why no one wants to fix this thing.

Is IE 11 really outdated or something? Is the world switching to Google Chrome? Am I missing something?

Please could someone clarify?

Can someone set this straight?

OP posts:
New posts on this thread. Refresh page
Original poster
Rooners · 11/12/2013 16:38

That's totally brilliant - please don't apologise! I needed all the help I could get so it's very welcome.

Cheers Smile

OP posts:
DoctorTwoTurtleDoves · 11/12/2013 14:19

You're welcome. I've bombarded you with loads of information, and I apologise for that (slightly), but once you set it up you should find things a lot easier. Like I said, any problems, either post 'em here or pm me.

Original poster
Rooners · 11/12/2013 13:06

Thankyou so much.

OP posts:
GodRestTEEMerryGenTEEmen · 11/12/2013 13:02

I'm glad it sounds like it's been sorted Rooners.

DoctorTwoTurtleDoves · 11/12/2013 11:58

You have PM Rooners.

DoctorTwoTurtleDoves · 11/12/2013 11:41

How to turn off spellchecker. I hate the spellchecker too, I just ignore it. :o Although you can disable it temporarily by right clicking and then left clicking on the Check Spelling option.

Original poster
Rooners · 11/12/2013 11:19

Right have installed firefox. It is weird and I have a spellchecker now. I hate that. I can spell.

Anyone know how I turn it off?

OP posts:
Original poster
Rooners · 11/12/2013 11:06

Well instead of saying that maybe you could give me some tips on installing firefox? I feel like a complete luddite already, the man at the shop installed it and I took it home.

OP posts:
DoctorTwoTurtleDoves · 11/12/2013 10:46

People actually browse using IE? Shock The only time I used it was to download Firefox.

Original poster
Rooners · 11/12/2013 10:44

Thankyou Sham and sorry it took so much effort.

I had no idea IE might be to blame.

I will look at getting something different but have no idea where to start or how to install anything else.

Tried with mozilla Thunderbird email program and it wouldn't work. It's so blooming complicated.

OP posts:
MNHQ
ShamTech · 11/12/2013 10:36

Rooners yes it is an IE specific problem and I made a workaround for it. You don't need to refresh every time. If you are up for the adventure though, I recommend you switch to a better browser. Your experience on the internet will be vastly improved.

Original poster
Rooners · 11/12/2013 10:17

It's working on every thread it seems. Thanks again.

May I ask if you sussed out what the problem was - was it an IE specific issue?

OP posts:
Original poster
Rooners · 11/12/2013 10:11

Hi Sham,

yes, it appears to work now. Will I need to refresh every page before I can use it or is that it now?

Many thanks.

OP posts:
MNHQ
ShamTech · 11/12/2013 10:00

Rooners, please click refresh on your browser and see if it's working now. Thanks

Original poster
Rooners · 11/12/2013 07:59

Oh cheers...I shan't then!

argh
need to go and get dressed now...we are late. I have been building a wooden Christmas fair prop since 5.30

xxx

OP posts:
GodRestTEEMerryGenTEEmen · 11/12/2013 07:57

I don't think anyone hates you. But I can relate to the feeling!

Don't update to 8. Xmas Grin It sucks worse than IE.

Original poster
Rooners · 11/12/2013 07:54

Oh Tee thankyou - you've made me feel like not everyone hates me after all! (bad day)

I think it's windows 7. I haven't updated to 8 afaik. (desktop)

OP posts:
GodRestTEEMerryGenTEEmen · 11/12/2013 07:36

I would just like to put my 2 cents in here, not about IE, which I think is crap, but about MNHQ's habit of starting to reply on a thread like this and then just...disappearing.

I realize they have lots to do and not many people, but it would be nice to know they are checking on all threads they've started responding on that hasn't had a resolution, like Rooners original thread on this.

Even just a once a day 'we really are working on this' would be better than the radio silence that tends to happen when only one or two posters are having an issue.

Rooners: What version of Windows do you use? That might also have a bearing on this.

Original poster
Rooners · 11/12/2013 07:20

Many thanks but I haven't any sites at all on my list. It must be something else I suppose.

OP posts:
MNHQ
Tech · 10/12/2013 13:53

Is it possible you've inadvertently told IE to use "compatibility view" for mn? That could explain it. This page at microsoft shows what compatibility view is and how to add sites to it or take them off. If MN is on that list try taking it off.

Original poster
Rooners · 08/12/2013 07:28

Thanks Tech,

It's still not working at all for me (IE11)

If there is anything you can do about it I'd appreciate it, but if there isn't, I'll just have to live with it.

OP posts:
MNHQ
Tech · 07/12/2013 22:25

Hi All, we do support Internet Explorer of course, we just can't make everything work in older versions (versions 8 and below) which some people still have on older computers. But message poster should work in any reasonable browser, and everything on the site should work in newer versions of IE as well.

When message poster doesn't work and it throws you back to the top of the page, it's usually a sign that the page didn't finish loading properly. So refreshing might help.

Beyond that it's worth letting us know if you do see problems like that. Thanks.

Original poster
Rooners · 07/12/2013 16:19

and thanks for the explanations everyone.

I haven't had any issues with MN - or much else tbh - for ages. That's why it seems odd that it's my browser's fault iyswim? If it was always shit I'd understand and would have changed it by now.

OP posts:
Original poster
Rooners · 07/12/2013 16:17

Hi Kate,

sorry to sound so pissed off before. It was probably unwarranted but Rowan seemed to have left the building and that was it, iyswim, and I felt bereft.

I'm using IE11 if that helps.

OP posts:
MNHQ
KateSMumsnet · 07/12/2013 14:09

Sorry you're struggling Rooners - we really don't try to discriminate against IE users! Perhaps a daft question - but do you have the most recent version of IE? Does that make any difference?

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