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Original poster

Can't get Talk Round-Up

42 replies

PrincessFiorimonde · 18/04/2013 18:46

Is it just me?

I know this is not a big problem on the scale of things, but it is beginning to drive me nuts.

Since 18th March I have asked MNHQ why I don't receive the Talk Round-Up via email - even though my Mumsnet settings tell me I should be receiving it. And, indeed, several email messages from MNHQ tell me I should be receiving it. Confused

So - where is it?

Has anyone else had the same problem?

I have asked MNHQ if they just hate me, and that's why the Round-Up is not forthcoming. But they assure me that's not the case ...

OP posts:
MNHQ
Tech · 01/05/2013 12:48

Hi magimedi and princess, this was a problem on our side. You should have just got emails confirming you are subscribed now. Could you let us know if not. Thanks. Sorry for the troubles....

MNHQ
HelenMumsnet · 01/05/2013 11:47

Oh dear, sorry you haven't had a reply from us on this thread lately.

And sorry to hear you two are still not getting Talk Round up. How puzzling.

We'll just have another look at your settings from this end.

magimedi · 01/05/2013 11:14

What I don't understand is I have had email from MNHQ when I've reported a post...............

Original poster
PrincessFiorimonde · 01/05/2013 10:50

Looks like it's just you and me then, magi.

OP posts:
magimedi · 30/04/2013 23:10

Bump!

magimedi · 29/04/2013 19:52

Been away & out of reach of internet, but I didn't get last Friday's talk round up (26 April).

Would love to have it!

Thanks! Wine

K8Middleton · 20/04/2013 23:44

Thanks Tee :)

Tee2072 · 20/04/2013 07:39

Apparently, they can't K8. Some tech thing with the new format.

Last they mentioned it, they were working on it.

K8Middleton · 19/04/2013 23:54

Can you stick it back on the tab at the top of the page please? There's one from January still there.

I like to be able to just click and view from the talk boards.

magimedi · 19/04/2013 22:53

I can bear it - just Grin

Many thanks & Wine to you all!

MNHQ
HelenMumsnet · 19/04/2013 17:07

OK, we've just looked as we can see you reactivated your signup at 11.33am today.

That might possibly be a tad late to be sure of getting today's Roundup.

Can you bear to wait till next Friday and let us know if you get one then?

(Do please make sure [email protected] is in your email address book)

magimedi · 19/04/2013 17:00

Yes, Helen, to no avail. I am signed up for the for the talk round up, have checked spam & have checked everything else.

MNHQ
HelenMumsnet · 19/04/2013 15:02

Have you tried RowanMN's suggestions, magimedi?

magimedi · 19/04/2013 11:36

I have also subscribed for talk round up & am not getting it - nor is it in my spam box.

Could I get it, please?

Thanks.

Original poster
PrincessFiorimonde · 18/04/2013 21:06

Hi Rowan

Thanks for replying. I saw Helen's email only a short while ago, but have followed her suggestions and nothing happened. Will see what happens tomorrow. I posted this just to see if anyone else is having the same problem.

I'm sure you didn't really mean to leave me out. commons.wikimedia.org/wiki/File:Crying-girl.jpg

OP posts:
MNHQ
RowanMumsnet · 18/04/2013 20:53

Hi Princess,

I think we've now emailed you with some further suggestions - did you get the mail? Let us know if not.

For anyone else having problems: first off, check that you're definitely subscribed to it via the MyMumsnet tab (marriednotdead, we've checked and you are!)

If you're definitely subscribed, please have a look here.

The top bit's a little out of date, but the bit about checking your My Mumsnet to see if there's a red message is still important. The other thing that's worth doing is adding [email protected] into your email address book.

If you do all this and still don't get a TRU on Friday, please let us know!

marriednotdead · 18/04/2013 19:06

Mine disappeared a few weeks ago too Hmm

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