Active discussions

Please or to access all these features

Talk
Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

MNHQ

Reporting posts: you now have options (in case you haven't noticed)

61 replies

LittleTownofBethleHelenMumsnet · 17/12/2012 10:21

Hello.

Just thought it might be worth letting you all know that, when you want to alert us at MNHQ to a post (or a thread) and you hit the Report link, you now get two options: you can either 'Report as spam' or 'Report for other reasons'.

We've introduced this to make life a little easier for us and, more importantly, to try to make sure we can quickly see the Reports that might need dealing with more urgently than others.

Do please try to take the time to select the right option when you're reporting. It would really help.

And if you have any other questions about Reports and how the whole system works, do please post them here. Xmas Smile

OP posts:
HauntedLittleLunatic · 17/12/2012 11:30

What if we don't report the bunfight at all...it will remain indefinitely :o

BahSaidPaschaHumbug · 17/12/2012 11:26

What about a spam bunfight? Oh the possibilities...

HauntedLittleLunatic · 17/12/2012 11:08

Great....multifactorial experimental design....rubs hands...

JesusInTheCabbageVan · 17/12/2012 11:07

Can't the option for reporting the mahoosive bunfight be the slow option? Spoilsports.

MNHQ
LittleTownofBethleHelenMumsnet · 17/12/2012 10:54

@HauntedLittleLunatic

Hmm...ponders if I could test the system and measure the difference in speed between defcon1 and 2...and being a scientist I would have to repeat and take averages...hmm...

Well, you could, but you'd have to adjust for time of day, volume of simultaneous reports, gin-swilling quotient of MNHQer on duty, mandatory biscuit breaks...

OP posts:
HauntedLittleLunatic · 17/12/2012 10:50

Hmm...ponders if I could test the system and measure the difference in speed between defcon1 and 2...and being a scientist I would have to repeat and take averages...hmm...

JaxTellerIsMyFriend · 17/12/2012 10:49

arf @ defcon1 and 2. Xmas Grin

MNHQ
LittleTownofBethleHelenMumsnet · 17/12/2012 10:47

@HauntedLittleLunatic

So the spam option is the slow option?

Xmas Grin No, let's call it DefCon2, as opposed to DefCon1.

Before we had this new system, we couldn't distinguish easily between Spam reports and reports of, say, a mahoosive bunfight.

This new system allows us to see the difference and so prioritise a bit.

It's kinda like the red flag thing you can have on email.

OP posts:
HauntedLittleLunatic · 17/12/2012 10:42

So the spam option is the slow option?

MNHQ
LittleTownofBethleHelenMumsnet · 17/12/2012 10:40

@HauntedLittleLunatic

Could you clarify what you would class as spam?

Obviously someone posting all over the boards with the same message promoting a website or blog or whatever is spam.

What about an individual post which is blatently trying to recruit volunteers for something?

What about a post that we are reporting because we think it might be a journalist and want you to cast judgement.

Tia

OK, blatant recruitment would prob fall under 'Report as spam' banner - but if they're really posting all over the shop and therefore annoying the hell out of everyone, do 'Report for other reasons' so we can get to it quicker.

As for the possible journo scenario, prob best to 'Report for other reasons': if she is a journo, we'd likely want to drop her a nice line explaining how MN works before folks have a go at her

OP posts:
HauntedLittleLunatic · 17/12/2012 10:29

Could you clarify what you would class as spam?

Obviously someone posting all over the boards with the same message promoting a website or blog or whatever is spam.

What about an individual post which is blatently trying to recruit volunteers for something?

What about a post that we are reporting because we think it might be a journalist and want you to cast judgement.

Tia