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Original poster

Can't namechange

35 replies

ColumboIsMyHero · 25/06/2012 19:04

Is it just me? I'm using Chrome. Have tried logging off and in again.

OP posts:
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TodaysAGoodDay · 28/06/2012 18:58

Thanks Tech Smile

twirlyagogo · 28/06/2012 18:57

Just a relief it's not me Grin

TechToaster · 28/06/2012 18:55

This should be working again now. Sorry about that.

MNHQ
Tech · 28/06/2012 18:32

Hi folks, yes it looks like we've got a bit of a problem with name changes. We'll fix it shortly.... ooh me head.

MNHQ
OliviaLMumsnet · 28/06/2012 18:20

Hello twirly - sorry for the delay in getting back to you - we are looking into this now.
Thanks
MNHQ

needagoldenticket · 28/06/2012 18:10

Hi, I can't change my name back, the box is greyed out for me too. Makes no difference putting in password.

twirlyagogo · 28/06/2012 18:07

I can't do this today either. My name bit is grey and I can't click on it to change. Have emailed MN but nothing back . . .

Original poster
ColumboIsMyHero · 25/06/2012 23:10

that's great - thanks. Christ, it'd take aeons at my work to get that kind of fix put through. You all deserve a special round of tea and biscuits!

OP posts:
MNHQ
Tech · 25/06/2012 22:43

No, that's probably a bit over-zealous. We'll take off that requirement I think.

IamtheZombie · 25/06/2012 22:35

Are we also now supposed to have to login using our password in order to view other MNers' Public Profiles?

Zombie just clicked on an underlined username and had to do so to access the profile.

IamtheZombie · 25/06/2012 21:51

Yep. Whatever you just did seems to have resolved it.

Would you like a drink?

Thanks
IamtheZombie · 25/06/2012 21:49

Zombie did that, Tech. It just reloaded the Public Profile page. She'll go try again now.

MNHQ
Tech · 25/06/2012 21:49

Sorry for the hassle by the way. When you look at stuff all day every day you don't always notice the obvious... excuses, excuses.

MNHQ
Tech · 25/06/2012 21:47

Ah you can / could. You had to click "My mumsnet" in the main menu. But that was a bit non-obv, so I've added "My registration" under there. Is that better?

memememememememe · 25/06/2012 21:46

yes it works, but I cant see it other than from your link

IamtheZombie · 25/06/2012 21:43

And it still works.

It's just that we can't access that page other than by your direct link, Tech.

JeSuisLaZombie · 25/06/2012 21:42

Yes, it works.

MNHQ
Tech · 25/06/2012 21:41

Hi, Yes, it's meant to do that. Put your current password in (towards the bottom) and then you can name change. Or is that not working?

FaLaMa · 25/06/2012 21:39

it brings up the registration details page, but then if you try to name change, it asks for your password.

MNHQ
Tech · 25/06/2012 21:37

Hi, What happens if you go to this page:

www.mumsnet.com/member/registration-details

Thanks

IamtheZombie · 25/06/2012 21:35

Zombie agrees. Only the Public Profile page is accessible.

FaLaMa · 25/06/2012 21:21

I have tried again, and cleared browsing history and cleared cookies,and I still cant do it, all I can even see is the public profile page the registration details screen is missing

FaLaMa · 25/06/2012 21:19

I cant name change either, I have just emailed you about it so scrub that.

PanelChair · 25/06/2012 21:13
Grin
MNHQ
Tech · 25/06/2012 21:09

Hi Panel, If you've put your password in in the last few minutes it won't ask you again. It has a sort of time out malarkey.

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