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Reply to Justine

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TheOriginalFAB · 18/12/2011 18:46

The first objection I'm afraid I can't really buy - Most of the UK population uses Facebook. Most Mumsnetters use facebook. It's a bit mad to object to facebook on principle - it's like objecting to people.

This is just daft and is irrelevant whether you buy it or not. Just because "most of ths population" use FB doesn't mean everyone on MN is going to like it. It is like saying you don't buy that some people won't eat meat as the majority of the population are not vegetarian/vegan. And it is nothing like objecting to people Hmm

The second objection I just think is misguided, as I've explained. Users' privacy is no more compromised by this button than it ever was.

It might not be "no more compromised" than before but the point is it is much more visable now and before people might not have been aware of the link button but now they are and they don't like it.

So should we change something because some people on this thread dislike it even if we think they are mistaken to dislike it? Even though what they are objecting to is already in place?

You may think we are mistaken not to like it but we are part of MN and without posters you just have a website with adverts no one sees. And the fact that it is already in place is not the issue. Before lots of posters weren't aware of it so couldn't object.

I've been doing this long enough to know that new things are never well-received - but it doesn't always mean they are bad.

That comes across as patronising and lots of posters are telling you this is a "bad" idea and lots of people don't like it.

For me this is a huge loss as I feel unable to discuss something I would have appreciated help with and that makes me feel sad. And namechanging doesn't work for me as someone always guesses who I am and outs me.

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MNHQ

HarktheHelenMumsnetAngelsSing · 19/12/2011 17:30

@IAmFuckingPissedOff

So, now that you have admitted that it isn't a glitch, it's a design fault, and unfixable (so it isn't a two-step process and accidentally hovering could cause it to link inadvertently), can you consider my other questions please:

Are you considering being able to customise our profiles, so that we can each individually hide the like button (as we can hide the dangly thing)?

Are you going to remove it from old posts?

Is there anywhere we can ask for topics to be excluded? Since you weren't particularly careful about the list of topics to be excluded and have since widened it, can you widen it some more?

No, we're not considering either of those at the moment, IAmFuckingPissedOff.

MNHQ

HarktheHelenMumsnetAngelsSing · 19/12/2011 16:56

@DoesntChristmasDragOn

So, what you are saying is that if you click it, whether on accident or on purpose, it posts immediately to your FB page? Thats pretty crap isn't it?

Yes, it's not ideal

But that's how it's been since our FB link in the Viewport bar went live nearly a year ago - and it's only been noticed now.

Granted, it something we should have been aware of from the get-go. But, now that we do know, we're working on ways to get round/fix it.

MNHQ

HarktheHelenMumsnetAngelsSing · 19/12/2011 16:54

@BobbinRobin

And horribly compounded by the fact that you can not only post accidentally to your own FB page, but to the FB of other people who use your computer AS IF YOU WERE THEM.

This won't happen, BobbinRobin, if people using your computer log out of their FB page before you use the computer - and disable their cookies (see my previous post).

MNHQ

HarktheHelenMumsnetAngelsSing · 19/12/2011 16:08

@Trills

Thanks Helen.

Is there any code available with the option to make "liking" the thread truly a 2-step process? Facebook are not doing a very good design job if they think that people will be able to guess that "cancel" means "proceed without adding a comment".

That's something we're looking into as well, Trills. We certainly hope so.

MNHQ

HarktheHelenMumsnetAngelsSing · 19/12/2011 16:03

Hello.

We are here and reading this thread - and not ignoring you. Apols for not actually being able to post till now.

OK, as we've posted before, we are aware of some of the techie problems with the Like button and we're working hard to fix them.

The glitch that some people have found, where you don't get a pop-up box saying you're about to post the 'Like' to your FB wall: that turns out to be a bug in the code Facebook supply with the button. It's a bug that Facebook are aware of but, obviously, we can't change Facebook's code for them. We are, however, looking into ways of getting around this bug ourselves.

The other problem that people have identified - when they click 'cancel' in the pop-up box and the thread is still posted to their FB wall - is not actually a glitch; it's a misunderstanding (probably initially inadvertently spread by me Blush) of what the 'cancel' is referring to. The pop-up box is actually asking you if you want to add a comment to the thread you're liking on FB, so the 'cancel' refers to that - cancelling your comment/or your intention to add a comment, not cancelling your wish to 'Like' the thread on your FB wall.

If you don't want to 'Like' the thread, after you've clicked 'Like' (accidentally or not), you need to scroll back over the 'Like' button on the Mumsnet thread, and the little tick in the top left of the 'Like' button will change to a little cross, you click, and then it removes the 'Like' from your FB page and cancels your Like on the thread (which means that the Like counter will readjust).

As for the problem of people finding that pressing the 'Like' button posts the thread to the FB walls of other people in their family, that's something that can be solved by making sure anyone using FB on a shared computer logs out of FB before someone else uses the computer. They'll also need to disable their cookies, which everyone using a shared computer should be doing really, to safeguard themselves and each other.

Watch this thread for updates

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