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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that my cleaner should be charging me less for not doing my floors?

31 replies

HalfWomanHalfFish · 15/08/2026 10:21

I hire a cleaner once a fortnight.

OP posts:
PancakeCloud · 15/08/2026 10:27

Huh? You’re paying for her time. If you want the floors done she will need to leave another task or you can employ her for longer

AvogadrosNumber · 15/08/2026 10:26

You pay for the time not the tasks. However, if she is no longer doing the job to the standard you would like and it's likely to be a long term thing, it's probably time to look for another cleaner.

WatchingTheStarsFromMyHammock · 15/08/2026 10:24

If she is still there for the full 2 hours and doing cleaning, then of course you still need to pay the full rate.

You can still have a conversation with her about whether this will be a permanent problem and try to come up with a solution/reasonable adjustment.

Katemax82 · 15/08/2026 10:24

Tricky...if she's done 2 hours that's 2 hours pay. Maybe find a new cleaner who can do the whole job

WonderingWanda · 15/08/2026 10:24

Did she spend the time cleaning something else instead. You are paying for her time. Thst said, if she can't clean the floors she's not doing a whole clean so I'd start looking for a new cleaner.

AutisticMumOf2 · 15/08/2026 10:23

Sadly I would look for another cleaner if she can't do what your employing her to do.