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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To wonder what's happened to the NHS?

258 replies

Chefpig · 12/08/2026 22:36

I went for surgery this afternoon. Waited three hours in a waiting room because there were no beds available. Uncomfortable, especially with pain, but couldn't be helped.

I expressed a wish to the anaesthetist for GA after much trauma from a attempted and failed spinal anaesthetic in the past. Anaesthetist told me that a spinal would be much better for recovery and I should at least trust them and give it a go. Being brave and talked out of a GA, I gave it a go. It was horrific. I have a real issue with things being put where I can't see and it was painful, especially when the electric shocks (?) started on one of my legs. In tears, I asked for a GA. I was told it was very near to being ready and I agreed to keep going with the spinal but after the second electric shock and me in complete panic mode, I begged for a GA and the lovely, wonderful nurse who held me throughout was fierce with the anaesthetist and insisted she stop and give me a GA. That nurse was an absolute angel and held me throughout. I'm now in absolute agony with pain in my leg. Not my surgery site - that's fine!

Back on the ward in a single room, I was left for over two hours without being asked if I wanted drink and food. I eventually buzzed to ask. I had obs done on the recovery unit but not since I've been back in my room and its now five and a half hours after surgery and theres only been two brief visits to me as I buzzed to use the loo with assistance. I waited for painkillers for an hour (not nurses fault at all, she's so busy) and my own tablets haven't been taken care of despite someone earlier saying they'd let the senior nurse know about them.

My details whiteboard hasn't been filled out (dont know if that matters) and the blinds in my room have blinds missing so no doubt across the way has seen my knickers and bare boobs several times.

Staff are absolutely lovely on the ward. They're They're doing their best but I can tell they have very little to give. They need my bed more than I do for a bloody good rest! They're run ragged. AIBU to expect our NHS to invest in staff and their wellbeing so they can care for patients better?

OP posts:
BIossomtoes · 13/08/2026 13:04

HRTQueen · 13/08/2026 12:24

I do not think PFI loans should have been taken out. It was questionable at the time by many Labour MP's. You have to work with budgets when you do not their is a price to pay in the future which is what has happened. Services needed improving not just nice shiny new hospitals being built

I would have increased taxes or preferably moved over to an non profit insurance based healthcare system modelled on the German and French healthcare systems, but far superior to our across the board.

Hospitals are falling apart but a significant amount of money is being paid back on loans that are making a few people extremely wealthy, it was always going to benefit investors more than anyone else

Edited

Yes it was always going to benefit investors - and rightly so because otherwise why would they invest? The point is that the contracts were poorly negotiated by people who hadn’t a clue what they were doing. The DoH should have recruited a crack team from the big four to negotiate all the contracts rather than leaving it to individual trusts. If they’d done that they wouldn’t have been so eyewateringly expensive.

TheyGrewUp · 13/08/2026 13:00

oatsotoga · 13/08/2026 08:02

Absolutely agree with underfunding both in terms of infrastructure and workforce.

We don't have a pipeline of consultants because we make it far too hard to access university courses, limited spaces available and you must have 4A*s at A level. Many applicants that meet these standards then get turned down. The numbers of students dropping out is very high. Lack of funding then means there isn't junior jobs for the people that do qualify. If we had better staffing models and more money we could support more junior doctors onto shift rotations. This would mean more clinical staff and better work life balance - we currently run junior doctors into the ground and then wonder why they quit or go elsewhere.

There have been numerous studies showing that the NHS has significantly less managers than needed and less than comparable health care institutions across the world. I dont think we have too many managers. The management vs clinical debate is old and tired. There's a role for both.

Unfortunately, the industry that is the NHS relies on rafts of data, admin, operational process and assurance. These shouldn't be the responsibility of our clinical teams. Nurses are taking on more of the work that consultants used to do, there isn't enough of them to also take on the work of management - we need our clinical staff delivering hands on clinical care. Management working on operational delivery and improvement planning and for all stakeholders to respect each other and work together.

I agree to an extent. However, I occasionally scan my local hospotal's board papers. Hundreds and hundreds of pages produced regularly. Rafts of data noting what is wrong and where the risks are, everybody in the system knows what is wrong but it seems that repetitively writing it down is a legitimate aim, whilst nothing ever happens to put it right. Money to spend on navel gazing but not to translate the gazing to doing.

Ditto, review after review after review where standards are unacceptable and probably every patient or parent has provided feedback but it's never acted on except to initiate a months long complaint investigation that results in NHS double speak and recommendations that never appear to transfer from letter to practice.

The issues appear to be worse now than five years ago because the patients are no longer prepared to accept the notion that the NHS is a UK religion that is beyond criticism and for which we should be grateful. We simply are no longer prepared to be grateful for diabolical standards and the people in charge have run out of slither space.

It isn't fit for purpose and hasn't been for decades. Polotically there have been too many stickong plasters admonistered because no party or politician has been prepared to be honest about what can be done for the money under the current model which is not morrored anywhere in the Western World.

HRTQueen · 13/08/2026 12:24

BIossomtoes · 13/08/2026 11:59

You think we shouldn’t have had new hospitals then? The principle was fine, the execution was appalling because the NHS didn’t employ experienced contract negotiators and had shit lawyers so the private providers ran rings round them. Presumably you’d also be wailing if that government had borrowed to pay for them?

I do not think PFI loans should have been taken out. It was questionable at the time by many Labour MP's. You have to work with budgets when you do not their is a price to pay in the future which is what has happened. Services needed improving not just nice shiny new hospitals being built

I would have increased taxes or preferably moved over to an non profit insurance based healthcare system modelled on the German and French healthcare systems, but far superior to our across the board.

Hospitals are falling apart but a significant amount of money is being paid back on loans that are making a few people extremely wealthy, it was always going to benefit investors more than anyone else

PearsOrApple · 13/08/2026 12:19

Kyle Donahue is alive only due to the medical might and advanced treatment in the USA.

BIossomtoes · 13/08/2026 12:10

PearsOrApple · 13/08/2026 12:08

There are some people who would have died in the UK but lived in the USA

And there are plenty who’ve died in the US who would have lived in the UK and not been disbarred from treatment because they couldn’t pay for it.

PearsOrApple · 13/08/2026 12:08

There are some people who would have died in the UK but lived in the USA

time4anothername · 13/08/2026 12:06

Backwardsbinn · 13/08/2026 06:46

It’s not underfunded - it has taken a larger and larger share of the UK budget over the years. It’s just people want every little thing treated and want to take no personal responsibility whatsoever for their health.

Falling into the trap of blaming patients is a valued strategy by those who don't want you to think or understand about how the cash cow is being milked while they prepare for change that will earn for those who lobby hardest rather than those who can run the most efficient and patient centred system.

user1471449196 · 13/08/2026 12:04

What should us aging retired types do then?

Topa887 · 13/08/2026 12:04

Wastage in the NHS is insane. 5 years ago, I sold nearly £100k worth of light fittings to a hospital near Birmingham.

I paid the hospital a visit, and found that these light fittings were sat unused in a plant room.

The same hospital now wants to buy another £50k worth of light fittings from us, as the previous lights will probably now be scrapped.

BIossomtoes · 13/08/2026 12:01

EvelynBeatrice · 13/08/2026 11:47

Just think how much better the NHS will be ( or appear to be) given the recent announcements that there will be no independent or outside scrutiny going forward - the NHS will just mark its own homework! Fabulous. It never makes mistakes so we’ll all sleep safer in our beds.

What announcements? Public services have always marked their own homework.

BIossomtoes · 13/08/2026 11:59

HRTQueen · 13/08/2026 11:58

Yes but Labour took out huge PFI loans with eye watering interests costs, great for short term voters satisfaction poor for long term budgeting - it was a very short sighted plan to keep the NHS

This had to be budgeted into Trusts expenses some paying over 10% of their funding back to loans

You think we shouldn’t have had new hospitals then? The principle was fine, the execution was appalling because the NHS didn’t employ experienced contract negotiators and had shit lawyers so the private providers ran rings round them. Presumably you’d also be wailing if that government had borrowed to pay for them?

HRTQueen · 13/08/2026 11:58

weetumshie · 13/08/2026 10:25

What happened to the NHS? That would be the Tories and Andrew Lansley’s ludicrous reorganisation in 2012. Just remember that in 2010, under a Labour govt and pre Cameron and Osborne’s austerity, satisfaction with the NHS was at an all time high. Join those dots and you’ll see the very obvious answer.

Yes but Labour took out huge PFI loans with eye watering interests costs, great for short term voters satisfaction poor for long term budgeting - it was a very short sighted plan to keep the NHS

This had to be budgeted into Trusts expenses some paying over 10% of their funding back to loans

Greybeardy · 13/08/2026 11:52

Chefpig · 13/08/2026 11:36

And now I'm waiting, dressed and ready to go for medication to be brought up from the pharmacy. The pharmacist said on the ward visit earlier that it could be anything up until 5pm so I'm needlessly taking up a bed despite being well enough to go home and ready to go. I get that everyone is working hard, short staffed etc but its madness. My recovery would be better if I wasn't waiting around right now and eating nice food at home, drinking tea (been offered one cup this am at 8am and thats it. Literally no offers of water no nothing.

there will be a kitchen/drinks station on the ward somewhere - if you can walk safely you could just go and help yourself?

HRTQueen · 13/08/2026 11:52

hotmumshit · 12/08/2026 22:39

It's been routinely defended so that private companies can profit. We are now like America.

I have no doubt in my mind that Andy Burnham has sold it out further, for the good press headlines he is getting.

Our healthcare system is not like America's you will not be asked how you are going to cover costs before/during/after treatment for a start

The failure of the NHS its down to mis management and how funding is managed and areas of lack of investment and poorly managed projects. The money wasted is criminal. Better and streamlined management is needed, better IT systems, more link up with trusts and departments. And to give up on this idea that having free at the point of service is worth it, it isn't as that not is all the NHS is good for we have accepted poor service because its supposedly free

PearsOrApple · 13/08/2026 11:50

The NHS is crap.. everyone I know (and us included) receive much treatment once you go private.

EvelynBeatrice · 13/08/2026 11:47

Just think how much better the NHS will be ( or appear to be) given the recent announcements that there will be no independent or outside scrutiny going forward - the NHS will just mark its own homework! Fabulous. It never makes mistakes so we’ll all sleep safer in our beds.

BIossomtoes · 13/08/2026 11:44

KatiePricesKnickers · 13/08/2026 11:43

There’s always an excuse not to change anything, isn’t there?

That’s a reason not an excuse.

KatiePricesKnickers · 13/08/2026 11:43

Todolisttoolong · 13/08/2026 10:02

£50 would make it unaffordable to many who would put off healthcare until they present with more progressed illness at A&E and end up costing more.

There’s always an excuse not to change anything, isn’t there?

Chefpig · 13/08/2026 11:36

And now I'm waiting, dressed and ready to go for medication to be brought up from the pharmacy. The pharmacist said on the ward visit earlier that it could be anything up until 5pm so I'm needlessly taking up a bed despite being well enough to go home and ready to go. I get that everyone is working hard, short staffed etc but its madness. My recovery would be better if I wasn't waiting around right now and eating nice food at home, drinking tea (been offered one cup this am at 8am and thats it. Literally no offers of water no nothing.

OP posts:
SweatySpider321 · 13/08/2026 11:29

Greybeardy · 13/08/2026 11:13

The OP was describing GA vs spinal for a procedure that could be done with either - there’s not usually masses in it in terms of cost, especially if a patient wants sedation with the spinal (and clearly a failed/abandoned spinal costs more because you have both the cost of both that and the GA). There is usually quite a bit to be gained in terms of patient outcomes in avoiding a GA when there is an alternative and that is why we will often suggest a spinal. There is an environmental benefit in spinal over GA but most patients couldn’t care less about that. In nearly 20 years anaesthetising I can’t think of a single time I’ve ever thought about not doing a GA to save cash.

They tried to fob me off with no pain relief at all and me having some paracetamol. I had to be firm with them and at the pre-assessment appointment then l was told general was the best option by the member of staff l saw there. Anything else wouldnt be appropriate. So my instinct is it’s to save time and money, if clinically it isn’t a good idea

Todolisttoolong · 13/08/2026 11:24

PinkCatCushion · 13/08/2026 10:43

It was undefunded by the Tories for so many years it will never recover. Same as our schools and care systems.Tories are all about giving more money to individuals, especially the rich ones, and removing it from services. That’s fine if you can go private but not for the majority. We need to pay more taxes to get our public services back to where the should be. That would benefit all in society, but rich people don’t want that.

Health spending increased in real terms under the last conservative government. Sadly though a chunk of that money was eaten up in interest payments on the previous Labour government’s PPI projects. The NHS is having to pay back several times what those projects cost (and entered into in a time of economic boom).

We now have record national debt and are on the verge of IMF intervention that will make previous so-called austerity look like child’s play. We have huge amounts of immigration that despite attempted political messaging is not benefitting us but costing the country billions. Where is all this money supposed to come from? And why do you think throwing money at a failing enterprise would work?

Greybeardy · 13/08/2026 11:13

SweatySpider321 · 13/08/2026 10:26

I’m meant to be having some procedures and they tried to make me not have general anaesthetic. There was plenty of manipulation, pressure and gas lighting of me by the hospital. I put my foot down, went to PALS and made a formal complaint. Guidelines state very clearly anaesthetic especially in my set of circumstance. I have little sympathy for the staff in this situation due to their bare faced lies and acting like l was “going on”. Their stance most likely is due to penny pinching and laziness as general is more expensive and time consuming but that’s not my problem and l don’t care

In answer to the original question the NHS hadn’t been funded properly for years. Plus we have an ageing population who are often not in great health, compounded by poor diets and not enough exercise

The OP was describing GA vs spinal for a procedure that could be done with either - there’s not usually masses in it in terms of cost, especially if a patient wants sedation with the spinal (and clearly a failed/abandoned spinal costs more because you have both the cost of both that and the GA). There is usually quite a bit to be gained in terms of patient outcomes in avoiding a GA when there is an alternative and that is why we will often suggest a spinal. There is an environmental benefit in spinal over GA but most patients couldn’t care less about that. In nearly 20 years anaesthetising I can’t think of a single time I’ve ever thought about not doing a GA to save cash.

KimberlyCraigNeeDay · 13/08/2026 10:53

I work for the NHS and there is a huge amount of bureaucratic waste. So many restructures, redesigns, renames... All of it involving vast amounts of man power, just imagine the time taken by thousands of people changing the organisation name in their email signature. It’s a huge waste of money.

So many enormous projects begin without any real planning and end up floundering. The dissolution of NHS England (NHSE) is a great example of this. It was started due to alleged overlap between NHSE and the Department of Health and Social Care (DHSC), however no significant overlap has been identified over 12 months later. There are now huge numbers of staff leaving with big redundancy payments (many of whom are close to retirement) who’s jobs will have to be filled as the organisations cannot function without these people.

This isn’t the only issue in the NHS, but it’s significant.

WildGarlicSoup · 13/08/2026 10:50

I'm always surprised that people are surprised by this.

Had too many horrible experiences with nasty, lying nurses and midwives on the NHS to want to dwell on. Especially when my mum was terminally ill in hospital.

Have met loads of absolutely lovely and amazing NHS staff, too.

'What's wrong with the NHS?' Well, it may be under-funded and badly managed but I think it would be a much better and nicer experience if all those who worked in it listened and were kind, supportive and polite. I work in hospitality, many long hours and busy days with rude, demanding guests but I'd lose my job I if spoke to them rudely, or lied to them (as I have been by NHS employees). My name would be all over TripAdvisor. But, we all know that some NHS staff get away with rudeness and lies - are often even supported by colleagues in it - and that is toxic and the reason I did not 'clap for the NHS superheroes' during COVID.

I hope you get better soon, OP.

PinkCatCushion · 13/08/2026 10:43

It was undefunded by the Tories for so many years it will never recover. Same as our schools and care systems.Tories are all about giving more money to individuals, especially the rich ones, and removing it from services. That’s fine if you can go private but not for the majority. We need to pay more taxes to get our public services back to where the should be. That would benefit all in society, but rich people don’t want that.