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AIBU?

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AIBU to judge passengers complaining about grounded flights on 9/11?

211 replies

doosesmarket · 08/08/2026 21:19

I’m watching an old Airline UK episode and it’s from 9/11. The way people were behaving at not being able to get on their flights blows my mind. I keep trying to think well they hadn’t processed 9/11 the way we have now, but realistically they’d all seen screens of the news and watched 2 planes smash into the towers and the towers collapse full of people.

Surely you’d have enough understanding of the need to ground flights and change security measures even then?

I know it was 25 years ago but AIBU to hope those people demanding/shouting at the staff/the entitlement that they need to get to Benidorm that day because ‘we’re not in America’ were ashamed when they seen themselves on the telly and how they acted during the most horrific terrorist attack any of us have ever lived during?

OP posts:
Redredrumdedrum · 10/08/2026 11:00

ColdAsAWitches · 08/08/2026 23:22

You've seen the footage so often that you've forgotten that that's not how it happened at the time - there was little immediate footage. It was hours before there was a shot if the first plane hitting the tower. It was the next day before there was film of the second plane. People weren't getting live updates in their phones. It was much more chaotic. People can be forgiven for not understanding the seriousness of what had occured.

There's a fascinating study in the US where they ask the same survivors of 9/11 of their memories of the day, every year. There are now huge differences between what they 'remember' now and what they initially saw. They have obviously seen the footage and now remember things they never saw, things are out of order, they saw things happen in places they had never been. It shows how fragile memories actually are as we get further from the events.

This is not true at all. Millions watched the second plane hit the tower on live TV.

IAmKerplunk · 10/08/2026 10:55

When I heard about 9/11 in the Uk I was following it online, went home for lunch and watched it on BBC and all my friends were texting each other. The nursery where my son was also knew about it.

With 7/7 I was at the hospital with my baby dd watching it on the tv. DD’s consultant said he had been receiving messages from his family in India asking if he was ok. We were in the midlands.

IAmKerplunk · 10/08/2026 10:50

ScotiaLass · 10/08/2026 10:46

Were school shootings already fairly common in the US in the 1990s? If it happened today I can see why it wouldn't be big news in the US, because it's not an uncommon event sadly. We're fairly local and it was an unprecedented event so the news about it was huge, and it is still remembered annually by many people I know.

I think they were common in the US (will google) as I remember the family I was living with being shocked that I was shocked! No idea why it made the news out there though

Poppinpoppinpopcorn · 10/08/2026 10:49

kingarthurt · 10/08/2026 10:44

People did know though.

Some people knew. If you where sat in front of a TV or had a radio in you know. We didn't get instant pings to our phone. Life was different then. Lots of people didn't know untill much later on the day or the next day

ScotiaLass · 10/08/2026 10:46

IAmKerplunk · 10/08/2026 10:39

I lived in the US when Dunblane happened. First I heard about it was seeing it on the front page of the Boston Globe. People I was living with asked me if I knew anyone affected - I was from a town in the midlands!

Were school shootings already fairly common in the US in the 1990s? If it happened today I can see why it wouldn't be big news in the US, because it's not an uncommon event sadly. We're fairly local and it was an unprecedented event so the news about it was huge, and it is still remembered annually by many people I know.

kingarthurt · 10/08/2026 10:44

Poppinpoppinpopcorn · 10/08/2026 10:37

That's great, I'm not talking about the scale. I'm talking about how soon people heard in other countries and how news travelled before we had internet in our pockets. Off course news travelled faster in American because it happened in their country. The same carnt be said for other countries. I didn't receive a single text about 9/11 on the day, for 7/7 I was texting the receiving messages all day, because I live in england. Yes the scale of 9/11 might have been bigger but on the day of events no one knew that and it wasn't shared as much in the UK. You can only see that with the benefit of hindsight.

People did know though.

IAmKerplunk · 10/08/2026 10:39

ScotiaLass · 10/08/2026 10:02

This is the same as my recollection. With an event like that all channels in the UK would have switched to rolling news as soon as the first plane hit, so if you had access to a television you could follow along live. The delay would be for people who weren't in front of a tv or listening to a radio for whatever reason and unless someone reached out to tell them the news they may not have heard for a couple of hours. I'd be surprised if many people hadn't heard about what had happened by 6pm British Time.

It's a bit like when the shootings in Dunblane happened in 1996. I was in school that day and we started to hear rumours that something bad had happened in Scottish school at lunchtime but it was all very imprecise about what had happened and where. I sat through Chemistry after lunch where the teacher refused to say anything and told us to stop talking about it, then I had English and the teacher let us watch the news on one of the departmental televisions. That's when I learned it had been Dunblane Primary (where my little cousin was at school) and that there were multiple fatalities. That would have been about 2pm, when the shootings had started at about 9.30am.

Edited

I lived in the US when Dunblane happened. First I heard about it was seeing it on the front page of the Boston Globe. People I was living with asked me if I knew anyone affected - I was from a town in the midlands!

Poppinpoppinpopcorn · 10/08/2026 10:37

kingarthurt · 10/08/2026 10:28

I wasn’t talking about the relevance to the country, merely the scale of said atrocities. You keep arguing that only Americans knew about 9/11 straight away though, it won’t make you right.

That's great, I'm not talking about the scale. I'm talking about how soon people heard in other countries and how news travelled before we had internet in our pockets. Off course news travelled faster in American because it happened in their country. The same carnt be said for other countries. I didn't receive a single text about 9/11 on the day, for 7/7 I was texting the receiving messages all day, because I live in england. Yes the scale of 9/11 might have been bigger but on the day of events no one knew that and it wasn't shared as much in the UK. You can only see that with the benefit of hindsight.

kingarthurt · 10/08/2026 10:28

Poppinpoppinpopcorn · 10/08/2026 09:54

No it's not. 9/11 was important to Americans which is why they all shared the news story as soon as they heard. It wasn't the same in the UK because we don't live in America. For 7/7 it was shared immediately by text etc because that story was very relevent in the UK because it affected us. Like I said America is not the centre of everything for the majority who live in other parts of the world.

I wasn’t talking about the relevance to the country, merely the scale of said atrocities. You keep arguing that only Americans knew about 9/11 straight away though, it won’t make you right.

Instructions · 10/08/2026 10:11

Judging from the perfect perspective 25 years of hindsight gives you is unreasonable yeah

Nomorepants · 10/08/2026 10:05

JingsMahBucket · 09/08/2026 07:54

Jeez and FFS. Some people never miss an opportunity to be racist assholes.

@Nomorepants well done on making the decision to immediately refund travel. People must have been relieved by your kindness. How did that play out further up the chain of command? Hopefully you weren’t reprimanded for it.

It was fine. As soon as we watched the second plane fly into the tower we knew there would be an impact. Had colleagues who were stranded in New Foundland for days.

I also remember answering the phone to someone whose husband was flying that day and she was desperately contacting what ever number she could get hold off. Our systems were shut down so I wouldn’t have been able to give her the info even if I’d wanted to.

ScotiaLass · 10/08/2026 10:02

Newbutoldfather · 10/08/2026 09:43

@ColdAsAWitches ,

I posted above of my experience and it is your memory that is defective. The first plane hitting was immediately covered but a lot of people thought it was a light aircraft accident. The second plane crashing into the towers was on live TV, as was the towers collapse.

9/11 really wasn’t the dark ages. There was certainly internet and phones, albeit not smart phones.

From AI, which agrees with my memory;

‘The first plane (American Airlines Flight 11) hit the North Tower at 8:46 AM. Most news networks were not broadcasting it live initially—they switched to coverage after the impact.

The second plane (United Airlines Flight 175) hit the South Tower at 9:03 AM, and this collision was captured live on many news broadcasts. Millions of people watched it happen in real time as networks were already covering the first crash.’

I remember watching it with my colleagues in total disbelief. To be fair, the first plane crash wasn’t covered live, and nor was the Pentagon one, but it was all happening on streaming news in real time.

This is the same as my recollection. With an event like that all channels in the UK would have switched to rolling news as soon as the first plane hit, so if you had access to a television you could follow along live. The delay would be for people who weren't in front of a tv or listening to a radio for whatever reason and unless someone reached out to tell them the news they may not have heard for a couple of hours. I'd be surprised if many people hadn't heard about what had happened by 6pm British Time.

It's a bit like when the shootings in Dunblane happened in 1996. I was in school that day and we started to hear rumours that something bad had happened in Scottish school at lunchtime but it was all very imprecise about what had happened and where. I sat through Chemistry after lunch where the teacher refused to say anything and told us to stop talking about it, then I had English and the teacher let us watch the news on one of the departmental televisions. That's when I learned it had been Dunblane Primary (where my little cousin was at school) and that there were multiple fatalities. That would have been about 2pm, when the shootings had started at about 9.30am.

Poppinpoppinpopcorn · 10/08/2026 09:54

kingarthurt · 10/08/2026 09:34

No really, it’s a wild comparison to make. Genuinely.

No it's not. 9/11 was important to Americans which is why they all shared the news story as soon as they heard. It wasn't the same in the UK because we don't live in America. For 7/7 it was shared immediately by text etc because that story was very relevent in the UK because it affected us. Like I said America is not the centre of everything for the majority who live in other parts of the world.

Newbutoldfather · 10/08/2026 09:46

‘No it's not, 7/7 was a much more important news story to many people in the UK, far more so than 9/11. Besides people in the UK who weren't watching a TV didn't know about 9/11 till much later because we didn't have constant internet, I didn't receive one text about it. 7/7 was a completely different story’

Despite being evacuated from my city office and listening to the controlled detonations around me on 7/7, it was a tiny story compared to 9/11.

9/11 spurred a trillion dollar war and changed air travel for decades, as well as having a major impact on financial markets. 7/7 was pretty much a one day event, apart from everyone being on high alert and the unfortunate shooting of the poor Brazilian on the underground.

Newbutoldfather · 10/08/2026 09:43

@ColdAsAWitches ,

I posted above of my experience and it is your memory that is defective. The first plane hitting was immediately covered but a lot of people thought it was a light aircraft accident. The second plane crashing into the towers was on live TV, as was the towers collapse.

9/11 really wasn’t the dark ages. There was certainly internet and phones, albeit not smart phones.

From AI, which agrees with my memory;

‘The first plane (American Airlines Flight 11) hit the North Tower at 8:46 AM. Most news networks were not broadcasting it live initially—they switched to coverage after the impact.

The second plane (United Airlines Flight 175) hit the South Tower at 9:03 AM, and this collision was captured live on many news broadcasts. Millions of people watched it happen in real time as networks were already covering the first crash.’

I remember watching it with my colleagues in total disbelief. To be fair, the first plane crash wasn’t covered live, and nor was the Pentagon one, but it was all happening on streaming news in real time.

kingarthurt · 10/08/2026 09:34

Poppinpoppinpopcorn · 10/08/2026 08:43

No it's not, 7/7 was a much more important news story to many people in the UK, far more so than 9/11. Besides people in the UK who weren't watching a TV didn't know about 9/11 till much later because we didn't have constant internet, I didn't receive one text about it. 7/7 was a completely different story

Edited

No really, it’s a wild comparison to make. Genuinely.

newyearnewbudget · 10/08/2026 08:51

DaffodilMersey · 08/08/2026 22:14

Ah yes! I am conflating events there. That was a frightening incident in 2006,
not sure how I could have forgotten it. I am obviously getting old; I went to a high school
open evening a few years back and the history department had a display on ‘key events in history’ - 911 was up there with ww1 and ww2! I felt like a dinosaur especially as the teacher said he wasn’t born when 9 11 happened 😂

I was a child during 9/11 but remember it vividly and had to fly during the aftermath.

I was at a party recently and talking to a couple who seemed “a bit younger” than me. 9/11 was mentored and I said that I had watched it on TV and they were incredulous and I assumed they were disbelieving it was shown on tv, but no they were incredulous I was so old to have been alive in 2001…🤦‍♀️

Poppinpoppinpopcorn · 10/08/2026 08:43

kingarthurt · 10/08/2026 08:41

Comparing 7/7 to 9/11 is absurd.

Im not in America, I was in a small village in Scotland and I watched the second plan hit live - in quite sure the TV channels interrupted normal broadcasts and went live as soon as they could.

No it's not, 7/7 was a much more important news story to many people in the UK, far more so than 9/11. Besides people in the UK who weren't watching a TV didn't know about 9/11 till much later because we didn't have constant internet, I didn't receive one text about it. 7/7 was a completely different story

Poppinpoppinpopcorn · 10/08/2026 08:42

itsgettingweird · 10/08/2026 08:37

Well I heard about 7/7 pretty quickly.

I lived in a village in Tenerife!

So of news travelled there ……

But would an American? Most Americans have no clue what's happening outside the American bubble.

kingarthurt · 10/08/2026 08:41

Poppinpoppinpopcorn · 10/08/2026 08:28

The rest of the world is not America. In other countries we didn't hear about it because we don't live in America. Did you hear about 7/7 in the same way? I doubt it.

Comparing 7/7 to 9/11 is absurd.

Im not in America, I was in a small village in Scotland and I watched the second plan hit live - in quite sure the TV channels interrupted normal broadcasts and went live as soon as they could.

Poppinpoppinpopcorn · 10/08/2026 08:40

Another American thinking the whole world revolves around America 🙄 it doesn't. Pre internet on every devise people in other countries didn't know what was happening in there own country never mind America, most of the time I didn't have my mobile with to even see texts, not that I got any on 9/11. The only way you would find out was if you where watching the news or had a radio on. Clue, America is not the centre of most people's lives.

itsgettingweird · 10/08/2026 08:37

Poppinpoppinpopcorn · 10/08/2026 08:28

The rest of the world is not America. In other countries we didn't hear about it because we don't live in America. Did you hear about 7/7 in the same way? I doubt it.

Well I heard about 7/7 pretty quickly.

I lived in a village in Tenerife!

So of news travelled there ……

Poppinpoppinpopcorn · 10/08/2026 08:28

pinck · 09/08/2026 23:52

I'm American and was in sixth grade when it happened. I live in Chicago, so an hour behind New York and the second plane hit when were waiting in the halls for class to start. By homeroom, every teacher in the school already knew what was happening, and that's when all the students found out so yea, the whole 'we didn't know anything til the next day' BS some people are claiming on here is both wildly and embarrassingly inaccurate.

The rest of the world is not America. In other countries we didn't hear about it because we don't live in America. Did you hear about 7/7 in the same way? I doubt it.

sashh · 10/08/2026 07:06

ColdAsAWitches · 09/08/2026 00:30

Sorry, yes I typed them the wrong way round. The second plane was seen live, it took a day for footage of the first plane to be shown.

The footage of the first plane was from Jules Naudet who was out with firefighters.

The Naudet brothers' film of 9/11 is well worth a watch, it is a case of right place, right time for film making.

They were filming a documentary following a probationary fire fighter.

So you get footage like the first plane hitting, but also footage of the empty fire station while everyone is out working.

pinck · 10/08/2026 00:58

parkintrouble · 10/08/2026 00:29

Your experience isn't going to be universal though is it. In America I can imagine phone calls spread rapidly about the news. That wasnt happening in the sleepy village in England where I worked in a shop

Um, you experience isn’t universal either, babe. I fully believe you were in a sleepy little English village and didn’t hear about it straight away Okay, fine. But “I personally didn’t see the footage until the next day” and “nobody saw footage of the second plane until the next day” are two completely different statements. One is your experience. The other is just factually wrong.

In the U.S., people were watching live news coverage, offices and schools had TVs on, phones were ringing and the second plane was seen in real time by millions so yes, your village shop may have been several hours behind on the chaos but that doesn’t somehow rewrite what was being broadcast everywhere else. “My experience wasn’t the same” is a valid point. “Therefore nobody saw it” is not.