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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to expect more thorough cleaning during a weekly visit?

13 replies

ByCoralPoet · 04/08/2026 18:35

Am I expecting too much from our cleaner?

She’s cleaned for us for almost 3 years now, is incredibly reliable always turning up when she says she will and giving plenty notice of
holidays etc. She charges a reasonable rate £20 p/h, Scotland central belt.

However, her actual cleaning is mixed and I think going downhill. She comes to us for 1.5 hours every week and goes through the same routine. My issue is she seems to have no intuition / a blindness to certain bits i.e. behind bathroom taps, on top of a vase which sits on tables I know she dusts weekly, under the dining table, anything that involves taking the nozzle out of the hoover like into corners, skirting boards, the stairs only get done when asked, high dusting seems a no go.

I’m not expecting a deep clean every week but these are things which could take a couple of minutes and maybe don’t need done every time but there’s no intuition there.

Our house is very clutter free and I always tidy up to make things as easy as possible for her. Am I expecting too much or is this a normal level of cleaning for a weekly clean?

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Pinkflamingo10 · 04/08/2026 21:52

1.5 hours isn’t long enough for a house. A small flat perhaps.
mine comes for 5 hours every 2 weeks, and I’m not in a massive house- a small 4-bed 3 bath

Bitzee · 04/08/2026 20:27

I’m guessing that’s not enough time to clean properly and all she can manage in the time are a quick run round of the basics. 1.5 hours were what we used to have for teeny tiny 2 bed 1 bath flat. For our terraced house (5 bed 2.5 bath) we have 5 hours.

pinkandwhiteroses · 04/08/2026 19:58

1.5 hours isn't exactly much time. Pay her for longer if you want more work doing.

EllaAtLarge · 04/08/2026 19:52

PPs are right. It’s probably a question of time

So you could just say “I’ve done the two bathrooms already - I was wondering if you could use the time to vacuum the corners of the rooms this week?”

TheJuryIsOut · 04/08/2026 19:52

As others have said 1.5 hours isn't long enough for what you're asking for. When I was a cleaner 2 hours was the absolute minimum and that was a rush even in small houses

CaffeinatedMum · 04/08/2026 19:51

Same as the others. My cleaner does two hours some weeks and three others. She wouldn’t get much more than kitchens, bathrooms and a quick hoover done in 1.5 hours. But if you’re not happy you should say something. Sometimes I have to ask mine to do extra little things she may not have noticed.

Hollowvoice · 04/08/2026 19:48

I recently spent 2.5 hours cleaning a completely empty house. 1.5 hours for a house with stuff in doesn't sound like very long unless it's pretty small.

CatVester · 04/08/2026 19:44

If you want her to do things she isn't already doing, you probably need to pay her for more time. For context, I have a weekly cleaner and it takes her three hours to do the kitchen, the bathrooms (two and a loo) and wash all the hard floors and vacuum all the carpets, bar my office because I am in it when she is here. It's not a huge house - three bedrooms, two bathrooms and a downstairs loo. She's not slacking off. I am in the house at the same time and she works hard. Everything is cleaned well. One and a half hours isn't very long IMO for a whole house.

Goldengirl123 · 04/08/2026 19:31

An hr & 1/2 isn’t long. How long does it take you to clean the whole house?

pinkspeakers · 04/08/2026 19:04

1.5 hours is not much at all unless your home is extremely small. That is really only enough for fairly superficial clean of kitchen/bathroom, quick go round with hoover and a quick general dust. You could maybe ask her to pay a little more attention to one area a week, but I can't imagine she's got very much spare time. I do find in general that most cleaners will just do the same thing each week unless specifically asked. Which is perhaps not completely unreasonable if they are cleaning many houses in a week and can't really be expected to keep track. It's one of the reasons why I've just given up having a cleaner after more than 15 years. When I clean myself I can be much more discerning about what needs doing when.

StormGazing · 04/08/2026 18:52

How big is the home? How many rooms? My cleaner is 2.5 hours a week, I’m here the whole time and she works her socks off, I ask for a deeper clean every few months on top of her usual clean, she switches rooms each time, so always main room (kitchen lounge and diner), always hallway hoover and wash, then one week she’ll do the main bathroom and the other week the separate lounge - she does a really good clean but doesn’t have time to dust bits and bobs, only on a deep clean

TheOctopus · 04/08/2026 18:48

1.5 hours isn't long. Maybe for a tiny flat?

NotAnotherScarf · 04/08/2026 18:39

How big is your house. Ask yourself could you clean it in an hour and a half given the number of people and size?

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