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Has anyone else been banned from Amazon?

152 replies

Iceberglettuceisthecrunchiest · 29/07/2026 13:20

I live abroad and very often packages don’t get delivered (it’s the main gripe on the neighbourhood Whatsapp, with neighbours posting if anyone has their package)
Ive contacted Amazon each time and they’ve issued refunds-parcels never turned up.
I received an email last week saying that i’m not allowed to make purchases anymore as there has been over the maximum amount of refunds. and this matter has been dealt with, each time ive tried messaging, the same reply comes back.

It’s very frustrating as is not my fault

I’m just worried about Christmas as it’s difficult to find the toys here for my Dd

Has anyone ever had this?

OP posts:
Iceberglettuceisthecrunchiest · 29/07/2026 13:25

ForeverPombear · 29/07/2026 13:23

No but I have heard before that they ban people who have far too many refunds etc so I'm not surprised.

It sounds like none of your parcels are really delivered so I can see why they are stopping it, for whatever reason they are losing money with you. Its not your fault but I can see why they are doing it.

Why do you keep on ordering from Amazon if your parcels aren't delivered to you?

Not all of them aren’t delivered, I order a fair amount and majority have been but some haven’t

OP posts:
ForeverPombear · 29/07/2026 13:23

No but I have heard before that they ban people who have far too many refunds etc so I'm not surprised.

It sounds like none of your parcels are really delivered so I can see why they are stopping it, for whatever reason they are losing money with you. Its not your fault but I can see why they are doing it.

Why do you keep on ordering from Amazon if your parcels aren't delivered to you?

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