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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask for some money back?

27 replies

Cheekyornotcheeky · 27/07/2026 16:13

Afternoon everyone,

Am on holiday at the moment in a hot country. Self-catering in a complex of about 50 apartments (though it feels like there's barely anyone on holiday here, I think a lot of people live here full time).

Just came back from a day out and the pool is shut until Wednesday "due to microbiology" which I assume means they found something gross in the water.

Safety first, of course. But do you think it's reasonable to ask for any money back? We chose this place specifically for the view and the pool, or is that CF territory?

OP posts:
Hito · 27/07/2026 16:18

Don't ask, then you don't get. It's always worth asking.

needapokerface · 27/07/2026 16:18

You are paying for the accommodation the rest is a bonus, however if you were only there for 3 nights and the pool was closed for the full 2 days I might ask for a small refund but if you are there for 14 nights and the pool is only closed for 2 days I'd just suck it up as bad luck, better to know there is a problem in the pool rather than going in and have a holiday where none of you can get off the toilet.

Also would depend on how much I had paid to stay in the accommodation, is it budget, middle range or luxury.