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AIBU?

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AIBU to be annoyed about repaying JSA after starting work?

38 replies

JSAd · 24/07/2026 11:13

AIBU to be really annoyed that the one time I’ve ever been eligible for a tiny bit of benefits (outside of CB) that I’ve now been asked to pay it back!

I was made redundant last year, I applied for contribution based JSA and was awarded it. I was sent an appointment for the Job Centre to certify my claim, this was about 6 weeks after I made the claim. During the time I wa lucky enough to receive a job offer and start work.

I received two weeks of JSA in this time and then called them to say I had started a new job and please close my claim. At this point no one said you still need to attend the job centre.

Almost a year later I’ve received a letter saying it was incorrectly paid and I need to repay it. All the dates of unemployment etc are correct so I called them to ask why. Apparently nothing should have been paid before my job centre visit and if I have said I hadn’t been they could have tried to fit me in before I started work (but how was I supposed to know this?!).

I’ve appealed and apparently even their errors are recoverable.

In the grand scheme of money, it’s not the end of the world but it’s so frustrating that people can literally live on it for years having never paid a penny in. Yet I’ve paid more tax in a week sometimes then they paid me and I’ve got to repay it! Yes, I know I’m lucky to have got a job so quickly, I also worked very hard for that, attending multiple interviews a day etc.

OP posts:
JSAd · 24/07/2026 11:54

Larrythecatforpm · 24/07/2026 11:50

but you weren’t eligible as you hadn’t gone to the job centre. It’s that simple.

Right, but how do I know that if the person closing my claim doesn’t tell me? And given my payments had already started. Not to mention the waste of resources using an appointment when I’ve already secured a role.

OP posts:
InWithPeaceOutWithStress · 24/07/2026 11:52

YANBU but it’s all the benefit bashing that’s led to the DWP tightening up like this.

JSAd · 24/07/2026 11:52

BillieWiper · 24/07/2026 11:49

Yeah it makes no difference if it's their error. You'll still have to pay it back. They overpaid me twice in the last two years, making the amount I get for the rest of the year reduced while I pay it back. It's really annoying.

I'm glad you've got a job. I still don't see really what error occurred. If you were unemployed for the two weeks you were paid for then how is that not valid?

It's probably not the hill to die on though at this point. The last thing you want is to deal with the DWP when you no longer require their support.

They have said they shouldn’t have paid anything until the job centre had ‘approved’ the claim and the initial appointment. I never attended the appointment because it was booked for several weeks after I started my new role. If I had told them I hadn’t been when I closed my claim then they could have sorted me an emergency appointment apparently, but as I had no way of knowing any of this I just closed the claim and assumed I would be paid for the eligible weeks.

OP posts:
Larrythecatforpm · 24/07/2026 11:50

JSAd · 24/07/2026 11:28

Why should I have to repay when I would have been eligible had I have gone to the appointment at the job centre. I was unemployed for the period I was paid, I was eligible and I was seeking work?

but you weren’t eligible as you hadn’t gone to the job centre. It’s that simple.

BillieWiper · 24/07/2026 11:49

Yeah it makes no difference if it's their error. You'll still have to pay it back. They overpaid me twice in the last two years, making the amount I get for the rest of the year reduced while I pay it back. It's really annoying.

I'm glad you've got a job. I still don't see really what error occurred. If you were unemployed for the two weeks you were paid for then how is that not valid?

It's probably not the hill to die on though at this point. The last thing you want is to deal with the DWP when you no longer require their support.

nomas · 24/07/2026 11:45

anniegun · 24/07/2026 11:32

Its amazing how people who claim benefits are easy to get suddenly change their mind when they try for themselves.

That's the point, they're not easy for people who work and need help for a brief period of time.

JSAd · 24/07/2026 11:41

anniegun · 24/07/2026 11:32

Its amazing how people who claim benefits are easy to get suddenly change their mind when they try for themselves.

I’m not sure I said they were easy to get, but definitely people seem to manage to get them for a whole for a whole lot longer then I needed them. It also feels like I am easy target to repay as they can simply deduct it from my salary.

OP posts:
NCForOneNightOnly · 24/07/2026 11:37

anniegun · 24/07/2026 11:32

Its amazing how people who claim benefits are easy to get suddenly change their mind when they try for themselves.

Did OP claim benefits were easy to get?

anniegun · 24/07/2026 11:32

Its amazing how people who claim benefits are easy to get suddenly change their mind when they try for themselves.

JSAd · 24/07/2026 11:28

Larrythecatforpm · 24/07/2026 11:26

Yanbu to be annoyed, yabu to think you shouldn’t repay it. It’s only two weeks worth it’s not exactly thousands.

Why should I have to repay when I would have been eligible had I have gone to the appointment at the job centre. I was unemployed for the period I was paid, I was eligible and I was seeking work?

OP posts:
Larrythecatforpm · 24/07/2026 11:26

Yanbu to be annoyed, yabu to think you shouldn’t repay it. It’s only two weeks worth it’s not exactly thousands.

LakieLady · 24/07/2026 11:24

nomas · 24/07/2026 11:17

YANBU. It's policies like this that make people resentful.

Could you appeal it to a higher body?

There wouldn't be any point, they have the power to recover money overpaid when it's their error.

nomas · 24/07/2026 11:17

YANBU. It's policies like this that make people resentful.

Could you appeal it to a higher body?