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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Why is new boss being such a knob?

594 replies

Buggeroffboss · 20/07/2026 14:10

Our old boss took ill suddenly in December last year and died shortly after. They been the boss for 20+ years, so appreciate we were all very used to them.

Following their illness I became interim boss. In April I was offered the role permanently but declined as it would mean returning to full time work. I'm bitterly regretting not taking it due to new boss!

We're a remote team, have been since many years before COVID. New boss clearly hates remote working. We do have an office, but it seats 10 people and us open to the whole business (approx 300 people) not just our department (40 people). New boss wants everyone in the office 2 days a week. HR have told him to go whistle - we are all on remote contracts and live across the whole of the UK, including channel Islands and 2 in France!

New boss is now insisting we schedule any "coffee breaks" (you know, where you brew up between meetings) and that under no circumstances are we to appear on screen with tea/ coffee if it isn't adjacent to our scheduled break. In addition he's put an embargo on lunch time errands, such as laundry, popping to the post office or collecting the car from the garage. All time is to be accounted for.

As you can imagine, morale has gone down the pan. We're a high performing department, there is 0 issues with productivity. Our work is largely invisible most of the time, lots of thinking time and idea generation which makes monitoring our day to day workloads difficult, but we always exceed our targets at quarter and year ends - so people are clearly working. In the 6 weeks he's been in there's been a noticeable change in how people are working, fewer people on early or late, most just working to their hours.

AIBU to think he's being a bit of a dick and just needs to chill the fuck out?

OP posts:
Buggeroffboss · 20/07/2026 16:36

Butnotreally1 · 20/07/2026 16:07

But if your contract would allow you to have a cut and colour in your lunch break… so >2 hours, how is that written in to your contract?

“lunch break lengths are entirely at your own discretion” ?

Not entirely, be cause sometimes we have to fit it in between meetings etc and sometimes I don't get a lunch break because I'm too busy. It's swings and roundabouts. And sometimes I plan a long lunch and have to cancel because something comes up.

OP posts:
Butnotreally1 · 20/07/2026 16:36

tiptoptoemaytoe · 20/07/2026 16:35

I’d tackle this a a group if I were you. I’d gather the opinions of your colleagues and use this as evidence that your complaint isn’t personal but impacting the entire team.

Exactly
op is the second most senior in the team, so will likely have many reports. She needs to be advocating for them if they arE unhappy

Friendlygingercat · 20/07/2026 16:36

I had a boss once who tried to get me to buy her lottery ticket in my lunch hour. I bought the ticket but came in late by the exact amount of time the diversion to the shop had taken. An extra 15 minutes. When queried I told her I was happy to do her shopping, but only on company time,

You have to protect time you are not paid for.

tiptoptoemaytoe · 20/07/2026 16:35

I’d tackle this a a group if I were you. I’d gather the opinions of your colleagues and use this as evidence that your complaint isn’t personal but impacting the entire team.

orangehandles · 20/07/2026 16:35

Butnotreally1 · 20/07/2026 16:25

That allows for a lot of trust. Fine in a small team but a 40 odd team? Tricky. Do you have to log your hours to ensure you are actually doing a full working week? Or does the contract say “as long as you get your assigned work done”?

One can't help wondering how much time the new manager is spending on doing his actual work, compared with the time spent continuously monitoring every move of all the team members.

@Buggeroffboss - mess with his brain. Secretly ask all the team to book their coffee breaks and lunch hours 1 minute apart from each other for a week, but all change the timings slightly every day. Monitoring all that lot for 40 people to the last second will absolutely do his nut.😂

Butnotreally1 · 20/07/2026 16:34

Iheartmysmart · 20/07/2026 16:31

Similar to others, I am contracted to work 40 hours a week. When and where I do those hours are entirely up to me as long as they fit with my projects. If I’m working with our US team,
then it’s common for me not to be online until 1pm as I’ll often have calls going into my evening.

Not quite sure why it’s so hard to understand not everyone has set contracted hours which dictate lunch break times and length.

Anyhow, we have a new manager who had previously worked for a very rigid company. He soon picked up that our team isn’t like that and he had to get used to people working random hours and joining calls where pets would often put in an appearance. All perfectly acceptable as the CEO often has his dogs on camera with him. He’s mellowed quite a lot in the few months he’s been with the company.

I am a manager
this is fine with senior people
but to have this level of flexibility and trust for all 40 people in a team of varying experience and skill sets would be… difficult and unusual

wordler · 20/07/2026 16:34

Butnotreally1 · 20/07/2026 16:25

That allows for a lot of trust. Fine in a small team but a 40 odd team? Tricky. Do you have to log your hours to ensure you are actually doing a full working week? Or does the contract say “as long as you get your assigned work done”?

Project based work doesn’t need a ‘working week’ in the sense that everyone needs to do a strict 40 hours etc.

The deliverable is something like ‘produce analysis of this quarter’s new client acquisition - written document and slide deck needed by Friday’

Manager has assessed its a week’s worth of work for employee A.

As long as employee A produces the work expected by the deadline, and participates in any meetings or core staffing hours as well then it shouldn’t matter to the manger if A decides to start work at 6am - break for an hour at 8.30 to do the school run. Take four tea breaks and go to the gym at 5pm. Do two hours of work in the evening after dinner.

Then the next day she works 8-4 with a 30 minute lunch at 1pm.

Come Friday she presents the document and slide deck in the meeting.

As I said before with project based work the main danger is an employee doing too many hours to get something done and not letting line managers know their deadline and goal is not deliverable within normal working hours load.

Iheartmysmart · 20/07/2026 16:31

Similar to others, I am contracted to work 40 hours a week. When and where I do those hours are entirely up to me as long as they fit with my projects. If I’m working with our US team,
then it’s common for me not to be online until 1pm as I’ll often have calls going into my evening.

Not quite sure why it’s so hard to understand not everyone has set contracted hours which dictate lunch break times and length.

Anyhow, we have a new manager who had previously worked for a very rigid company. He soon picked up that our team isn’t like that and he had to get used to people working random hours and joining calls where pets would often put in an appearance. All perfectly acceptable as the CEO often has his dogs on camera with him. He’s mellowed quite a lot in the few months he’s been with the company.

beAsensible1 · 20/07/2026 16:31

Buggeroffboss · 20/07/2026 14:21

He said in writing that we were to schedule tea breaks in our diary and not to brew up outside of that and then has taken 2 people aside after they were on a meeting with drinks and he had checked their diary and they didn't have a tea break scheduled. He's since advised that if people do have drinks in meetings he will be checking their schedules.

but if they're drinking their tea on screen then its not a tea break. putting water in a cup is not a break ffs.

doobopdeboo · 20/07/2026 16:30

I can’t get past him saying you’re not allowed to make a cup of tea unless you’ve scheduled in a tea break?! Is there an acceptable length of time for this tea break? Have you been told how many you’re allowed to have?
There’s so much here that you need to take to HR about this man. The tea break stuff, so effectively telling people they can’t make a drink unless it’s been agreed, surely can’t be allowed as it’s completely unreasonable. Unless you’re in a job where being at your desk at set times is critical such as an emergency services call handler, this is just bonkers and he needs to be pulled up on it.

IDontHateRainbows · 20/07/2026 16:28

New boss is under the delusion that he has to assert his authority to be feared and respected as the boss, by being a dick. He's come into an established team and thinks he won't get taken seriously as the boss unless he bosses it to the max from day one.

Butnotreally1 · 20/07/2026 16:26

wordler · 20/07/2026 16:16

It sounds like the previous manager led with a ‘results based’ model and not an hourly model.

So the core hours are staffed, then working is flexible around meeting deadlines and goals.

You manage employees in this scenario by their output and deliverables, not a time sheet.

You have to be alert to working hours to a certain extent but that’s usually to protect an employee from working too many hours rather than too few.

so the important factor now is the wording of the contract. Which boss is adhering. Former or current

Butnotreally1 · 20/07/2026 16:25

WhatAMarvelousTune · 20/07/2026 16:17

I’m not the OP, but for us, we have a written policy that states we can flex our hours day to day, provided there’s no negative impact on colleagues or clients.
I’m internal facing, so basically as long as I don’t have a meeting, and there’s not some work that will miss a deadline, I can flex my hours as I like.
When the policy was introduced, the head of HR specifically used the example of her going to the gym in her lunch break, which would take it to over an hour, as an example of something completely allowed under the policy.

Sounds like OP has similar flexibility. And her new boss hasn’t experienced that kind of culture before, and doesn’t like it. He sounds bad at managing based on output, and needs to manage based on presenteeism.

That allows for a lot of trust. Fine in a small team but a 40 odd team? Tricky. Do you have to log your hours to ensure you are actually doing a full working week? Or does the contract say “as long as you get your assigned work done”?

Glittertwins · 20/07/2026 16:23

apologies - you’d answered a PP about him being an external hire. Is he on probation?

orangehandles · 20/07/2026 16:22

Buggeroffboss · 20/07/2026 14:21

He said in writing that we were to schedule tea breaks in our diary and not to brew up outside of that and then has taken 2 people aside after they were on a meeting with drinks and he had checked their diary and they didn't have a tea break scheduled. He's since advised that if people do have drinks in meetings he will be checking their schedules.

Oh I do hope everyone puts their drink of water in a mug. New boss will waste so much time reporting everyone and be made to look like a total pillock for reporting people drinking water.

Grammarnut · 20/07/2026 16:21

Curious that your boss can tell you what to do in your lunch break. It's YOUR lunch break.

WhatAMarvelousTune · 20/07/2026 16:17

Butnotreally1 · 20/07/2026 16:07

But if your contract would allow you to have a cut and colour in your lunch break… so >2 hours, how is that written in to your contract?

“lunch break lengths are entirely at your own discretion” ?

I’m not the OP, but for us, we have a written policy that states we can flex our hours day to day, provided there’s no negative impact on colleagues or clients.
I’m internal facing, so basically as long as I don’t have a meeting, and there’s not some work that will miss a deadline, I can flex my hours as I like.
When the policy was introduced, the head of HR specifically used the example of her going to the gym in her lunch break, which would take it to over an hour, as an example of something completely allowed under the policy.

Sounds like OP has similar flexibility. And her new boss hasn’t experienced that kind of culture before, and doesn’t like it. He sounds bad at managing based on output, and needs to manage based on presenteeism.

Topjoe19 · 20/07/2026 16:16

This is absolutely crazy! He sounds like a nightmare. Hopefully he doesn't last long OP.

wordler · 20/07/2026 16:16

Butnotreally1 · 20/07/2026 15:55

What is the wording of your contract? Because this would make managing a nightmare… sometimes an employee taking a 3 hour lunch, sometimes a quick hour.

It sounds like the previous manager led with a ‘results based’ model and not an hourly model.

So the core hours are staffed, then working is flexible around meeting deadlines and goals.

You manage employees in this scenario by their output and deliverables, not a time sheet.

You have to be alert to working hours to a certain extent but that’s usually to protect an employee from working too many hours rather than too few.

Ilikewinter · 20/07/2026 16:16

Humm, hes not going to stick around for long.
He's obviously from a business where working 9-5 with a set 30 minute lunch break is the norm. His expectation of 2 days in the office when you only have 10 desks shows he has no clue!
Hopefully everyone on the team pushes back, or raises the issues to HR and he'll come into the 21st century.

Buggeroffboss · 20/07/2026 16:15

Butnotreally1 · 20/07/2026 15:55

What is the wording of your contract? Because this would make managing a nightmare… sometimes an employee taking a 3 hour lunch, sometimes a quick hour.

"The employee is required to work diligently and faithfully and devoted his/her full time and attention the duties of his/ her role during his/her working hours"

"Core hours are set as 10-12 daily, unless department operational requirements are different as set out in X" (x doesn't apply to my job role/ operational department).

"The employee will from time to time be expected to work outside of the core hours. Where reasonably practicable, advanced notice will of this will be provided"

"It may on occasion be necessary for the employee to work in excess of 48 hours in a seven day period"

It then goes on to talk about company policies as found on the intranet and no policy will contravene working time legislation.

So basically, my contract doesn't stipulate breaks, it covered by policy. I can't give you the policy wording right now as I'm not logged in. But will look when I'm at work.

Having managed the team what I can say is it really isn't difficult to manage - it's really easy to tell who is doing a good job and who is taking the piss and the length of their lunch break isn't it!

OP posts:
NotAnotherScarf · 20/07/2026 16:15

Buggeroffboss · 20/07/2026 14:21

He said in writing that we were to schedule tea breaks in our diary and not to brew up outside of that and then has taken 2 people aside after they were on a meeting with drinks and he had checked their diary and they didn't have a tea break scheduled. He's since advised that if people do have drinks in meetings he will be checking their schedules.

If he'd said that to me I'd laugh and say right...then make a formal complaint to HR that he's endangered my health in this hot weather by denying me drinks

Goatsarebest · 20/07/2026 16:12

Is your team as great as you think. What is all the 'thinking time' in your work and 'hidden' contributions.
Sometimes a culture develops that isn't as productive as you think if you are part of it. He might have a remit to change the culture.

Bigtrapeze · 20/07/2026 16:10

OP, this is of no practical use but he reminds me very much of Mackenzie Crook's character from Small Prophets. Conjuring up his image might at least make you smile, if you've seen it.

This sounds awful. How does he get any work done whilst monitoring you all? Perhaps if you all complained about different elements of this, a pattern would emerge and maybe some common sense would prevail.

keepincool · 20/07/2026 16:10

Conniecoconut · 20/07/2026 15:15

My friend works for the worst micro manager ever. They WFH and have to have cameras on and have to join a teams meeting daily, this sits in the background whilst they are working, so micro manager can monitor them, bark the odd order at them, ask why they're going to the loo again - utter nonsense.
Let's hope your new boss doesn't implement this idea.

That doesn't sound legal to me, based on ICO guidance

Data protection law does not prevent you from monitoring workers, but you must do so in a way which is compliant with data protection requirements. Article 8 of the Human Rights Act 1998 concerns the right to respect for a private and family life. This is increasingly important due to the rise of homeworking. Workers’ expectation of privacy are likely to be significantly greater at home than in the workplace and the risks of capturing information about your workers’ family and private lives (if you monitor them when they are working from home) are higher.

If you carry out monitoring in a way which is unfair, this will impact on their rights and freedoms under data protection law. It will also negatively affect the trust between you and your workers, as well as potentially affecting their mental wellbeing. Just because a form of monitoring is available, does not mean it is the best way to achieve your aims. You must be clear about your purpose and select the least intrusive means to achieve it.

https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/employment/monitoring-workers/data-protection-and-monitoring-workers/#dp2

Data protection and monitoring workers

https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/employment/monitoring-workers/data-protection-and-monitoring-workers#dp2

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