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AIBU?

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“Please make cheques payable to”

259 replies

asatelliteisnttoofarright · 17/07/2026 06:37

I went for a private healthcare appointment recently and just got the invoice in the post.

It says that the preferred payment method is a cheque! I’m in my 20s and have never written a cheque before. AIBU to think they need to update their payment terms?

OP posts:
Missthemachine · 17/07/2026 15:00

asatelliteisnttoofarright · 17/07/2026 10:31

And just as I predicted. “Thank you for calling the business office, there is nobody available to take your call, leave your name and number and we’ll call you back” NO!!! I don’t understand how businesses can operate like this in 2026

Paid now?

Missthemachine · 17/07/2026 14:58

This reply has been deleted

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asatelliteisnttoofarright · 17/07/2026 14:27

SerendipityJane · 17/07/2026 13:49

There are so many different ways to pay.

But only cheques allow you to pay a person, not an account.

If I ask you for a cheque, you know sod all about where I will pay it in.

So what? God I can’t ever imagine being this precious

OP posts:
AlwaysExtraHot · 17/07/2026 14:18

Growlybear83 · 17/07/2026 14:02

I’ve never come across a shop that doesn't accept cash either but there are a number of takeaways near me that don't accept cards.

Pret is cashless.

Growlybear83 · 17/07/2026 14:02

Thechaseison71 · 17/07/2026 09:31

That's interesting. I've never heard of a shop that doesn't accept cash Certainly none in my town as far as I know

I’ve never come across a shop that doesn't accept cash either but there are a number of takeaways near me that don't accept cards.

SerendipityJane · 17/07/2026 13:49

There are so many different ways to pay.

But only cheques allow you to pay a person, not an account.

If I ask you for a cheque, you know sod all about where I will pay it in.

ConverselyAttired · 17/07/2026 13:25

Thechaseison71 · 17/07/2026 13:04

Mobile phones I think have more. Yet people use them to pay

It's usually from your own environment. Not feacal matter from where other people haven't washed their hands.

Thechaseison71 · 17/07/2026 13:04

asatelliteisnttoofarright · 17/07/2026 09:36

Queen Mary university London note that cash carries as many germs as a toilet.

Mobile phones I think have more. Yet people use them to pay

Vroomfondleswaistcoat · 17/07/2026 12:50

As regards using cash - until late last year I worked on a till in a local supermarket. I was there for over ten years - during the entire time we were about 50/50 cash and card payment. It didn't noticeably change over the decade.

So I'm not sure there's a swing back to cash. Those who always use cash always used cash and the card users ditto. We would get more cash payments during holiday season because a lot of people would come here on holiday (we are a 'destination') and use cash to pay for everything - presumably to help budget. In the entire ten years I never had one single person either try to pay by cheque or even tell me that we 'should' take cheques.

BunnyLake · 17/07/2026 12:44

ToohotToohotToohot · 17/07/2026 12:15

Maybe you could name the private hospital?

There are so many different ways to pay.

Some consultants want payment directly, via their PA.
Some hospitals belong to one of the national patient billing companies- you create an account and log-in every time you receive an invoice, paying by CC.
Some smaller hospitals work like the one you have experienced.
Some ask for payment on the day before you leave the building.

Personally, I find BACS a PITA unless it's a regular payment, as a new payment needs setting up online using a card reader to verify it etc and it's far quicker to pay by card.

The issue with emails can be security. many hospitals now have to set up encryption so you can log in to see either your results and pay invoices.
Not all smaller private hospitals will have done this- I assume.

Edited

I no longer have to use a card reader for new payees. I bank at Nationwide.

ToohotToohotToohot · 17/07/2026 12:15

asatelliteisnttoofarright · 17/07/2026 10:33

I don’t understand why the letter had to come via post as opposed to via email either.

Maybe you could name the private hospital?

There are so many different ways to pay.

Some consultants want payment directly, via their PA.
Some hospitals belong to one of the national patient billing companies- you create an account and log-in every time you receive an invoice, paying by CC.
Some smaller hospitals work like the one you have experienced.
Some ask for payment on the day before you leave the building.

Personally, I find BACS a PITA unless it's a regular payment, as a new payment needs setting up online using a card reader to verify it etc and it's far quicker to pay by card.

The issue with emails can be security. many hospitals now have to set up encryption so you can log in to see either your results and pay invoices.
Not all smaller private hospitals will have done this- I assume.

AlwaysExtraHot · 17/07/2026 11:33

Very old-fashioned.

I recently got compensation from Royal Mail for a parcel that went missing, and they sent me a cheque Hmm
It was only about £20, so by the time I'd got to the post office, relaxed in the queue, waited fucking aeons for them to find a paying-in envelope and got home again I was probably out of pocket (I'm freelance and tend to work on hourly paid projects, so time is literally money!).

SerendipityJane · 17/07/2026 11:04

asatelliteisnttoofarright · 17/07/2026 10:31

And just as I predicted. “Thank you for calling the business office, there is nobody available to take your call, leave your name and number and we’ll call you back” NO!!! I don’t understand how businesses can operate like this in 2026

Why are they using the phone - invented in the 1800s, instead of email, invented in the 1979s ?

KrazyKatty · 17/07/2026 10:58

5foot5 · 17/07/2026 09:56

Do you not have mobile banking?

I think we can pay in up to £2000 by cheque on our banking app. Above that we pop in to a branch.

Yes, but I live abroad and have overseas bank accounts and receive large sums of money in different currencies from different countries so this is how I deal with them.

I was just trying to help the previous poster I originally quoted. 😊

BunnyLake · 17/07/2026 10:52

ToohotToohotToohot · 17/07/2026 10:23

When companies or organisations take card details over the phone they usually make some IT adjustment, whereby they can't hear or see the numbers. They usually tell you that this will happen and when to start reading the number.

That’s good to hear. A few year’s ago I had to keep telling the guy on the phone at my local takeaway to not repeat back my card info as anyone in hearing distance could jot them down. He’d say ok , then carry on repeating them back 🤦‍♀️

asatelliteisnttoofarright · 17/07/2026 10:41

Bjorkdidit · 17/07/2026 10:35

Various reasons. Due to bank charges a lot of small businesses have started joining in with a campaign about preferring cash.

Also people budgeting, withdrawing spending money in cash as it seems more real and you can't go around tap, tap, tapping before waking up the next day and seeing a string of notifications from your banking app that you really did spend THAT MUCH last night.

I don't know if it is still the case, but a couple of years ago there was a Tiktok craze for performative envelope budgeting, where you withdrew all your money in cash and put it in pretty envelopes labelled rent, gas, groceries etc so you could make videos sliding your pretty fingernails across pastel coloured envelopes.

Yeah it’ll be tax avoidance. If any business is cash only or prefers cash, it’s to cook their books.

OP posts:
Alondra · 17/07/2026 10:38

Bjorkdidit · 17/07/2026 10:35

Various reasons. Due to bank charges a lot of small businesses have started joining in with a campaign about preferring cash.

Also people budgeting, withdrawing spending money in cash as it seems more real and you can't go around tap, tap, tapping before waking up the next day and seeing a string of notifications from your banking app that you really did spend THAT MUCH last night.

I don't know if it is still the case, but a couple of years ago there was a Tiktok craze for performative envelope budgeting, where you withdrew all your money in cash and put it in pretty envelopes labelled rent, gas, groceries etc so you could make videos sliding your pretty fingernails across pastel coloured envelopes.

It could be everything you've said. But the turn around from literally everyone paying with a phone or a card to see so many people paying by cash in the last couple of years is really noticeable.

Bjorkdidit · 17/07/2026 10:35

Alondra · 17/07/2026 10:29

About cash money....

I live in Australia and in the past couple of years I've noticed how many people pay by cash. It's been obvious in the supermarket, the local pub and even my local coffee shop. Until not long ago, most people paid by phone or card.

We were on holidays last year and used to go to the same pub for dinner, great food and good prices. What surprised me was how many people in front of me were paying cash for their orders. It was so obvious I "mentioned" in passing to the cashier and she confirmed 50% of payments were cash, which was incredible. The town is a top holiday destination in Sydney with thousands of people visiting.

I don't know why, or pretend to know why it's happening. But I've been withdrawing cash and have a cushion just in case.

Various reasons. Due to bank charges a lot of small businesses have started joining in with a campaign about preferring cash.

Also people budgeting, withdrawing spending money in cash as it seems more real and you can't go around tap, tap, tapping before waking up the next day and seeing a string of notifications from your banking app that you really did spend THAT MUCH last night.

I don't know if it is still the case, but a couple of years ago there was a Tiktok craze for performative envelope budgeting, where you withdrew all your money in cash and put it in pretty envelopes labelled rent, gas, groceries etc so you could make videos sliding your pretty fingernails across pastel coloured envelopes.

asatelliteisnttoofarright · 17/07/2026 10:33

Blagdoncobbles · 17/07/2026 09:59

Yes, sounds ridiculous!

What's wrong with a link to pay.

Not written a cheque since 2008 and before that it was 2002 (found my old cheque book recently).

I don’t understand why the letter had to come via post as opposed to via email either.

OP posts:
asatelliteisnttoofarright · 17/07/2026 10:32

itsanamething · 17/07/2026 10:21

Yet your job involves making old fashioned phone calls (which I suspect the rest of us probably hate receiving).

So it’s okay for you to hate receiving a phone call, but not for me to dislike having to make one because it’s bloody inconvenient?

OP posts:
asatelliteisnttoofarright · 17/07/2026 10:31

And just as I predicted. “Thank you for calling the business office, there is nobody available to take your call, leave your name and number and we’ll call you back” NO!!! I don’t understand how businesses can operate like this in 2026

OP posts:
Alondra · 17/07/2026 10:29

About cash money....

I live in Australia and in the past couple of years I've noticed how many people pay by cash. It's been obvious in the supermarket, the local pub and even my local coffee shop. Until not long ago, most people paid by phone or card.

We were on holidays last year and used to go to the same pub for dinner, great food and good prices. What surprised me was how many people in front of me were paying cash for their orders. It was so obvious I "mentioned" in passing to the cashier and she confirmed 50% of payments were cash, which was incredible. The town is a top holiday destination in Sydney with thousands of people visiting.

I don't know why, or pretend to know why it's happening. But I've been withdrawing cash and have a cushion just in case.

ToohotToohotToohot · 17/07/2026 10:23

BunnyLake · 17/07/2026 10:16

I’m in my 60s and haven’t used cheques in years. I don’t like paying over the phone either as you have to give all your card details to a stranger. Online banking is by far my most preferred method, so I’m with you.

When companies or organisations take card details over the phone they usually make some IT adjustment, whereby they can't hear or see the numbers. They usually tell you that this will happen and when to start reading the number.

itsanamething · 17/07/2026 10:21

asatelliteisnttoofarright · 17/07/2026 07:51

Again - my issue isn’t the fact I have to make a phone call. My job is to make phone calls. I love it.

My issue is that it’s so inconvenient! I have to hope that someone answers the phone promptly today, or it gets delayed by another two days. It’s just not useful in a 9-5 society.

Yet your job involves making old fashioned phone calls (which I suspect the rest of us probably hate receiving).

BunnyLake · 17/07/2026 10:16

asatelliteisnttoofarright · 17/07/2026 07:02

Probably because they’re from the 80s! The only two options are cheque or over the phone, both of which just strike me as very odd and old fashioned

I’m in my 60s and haven’t used cheques in years. I don’t like paying over the phone either as you have to give all your card details to a stranger. Online banking is by far my most preferred method, so I’m with you.