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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to suggest my child quits a zero-hours fast food job?

133 replies

ShouldHeQuit · 16/07/2026 13:44

My young adult child has worked a job with a well known fast food chain for a year.
its a zero hours contract and despite requesting full time hours they have never been given more than 12 hours in a week.
Most weeks it’s between 2 and 6 hours, frequently no shifts at all in a week!
The majority of the shifts are 2 or 3 hours long. We live 10 miles from the workplace and due to public transport finishing early (rural location)it means me having to drive them there then collect later so driving 40 miles for 2 hours minimum wage.
The job satisfaction is shit as well, the people they work with are a not very nice bunch and are drinking pals so look after each other. My child’s mental health is quite bad partly due to this.
They are applying for numerous other jobs but with no joy, don’t even get a rejection just ghosted which seems to be the norm nowadays
Would they be unreasonable to quit the job and claim JSA? Can you even claim JSA if you quit?
YABU don’t quit
YANBU quit

OP posts:
socks1107 · 16/07/2026 16:10

I would encourage them to keep the job but be looking for others.

Thechaseison71 · 16/07/2026 16:09

ShouldHeQuit · 16/07/2026 15:25

I’d also like to point out some instances of my child’s work ethic - telling the manager it’s not good practice to smoke a cigarette outside the shop in his work uniform then come back in and handle food without washing his hands😱
and not agreeing with the manager when he wants to close up without doing the kitchen clear down and clean so he can go drinking and means the morning staff kick off as they have to sort his shit out before they start work!
and I know they are not making this up to make themself look good - I’ve seen the staff group chat and know its true

And you wonder why she's not getting hours?

Thechaseison71 · 16/07/2026 16:08

EarthlyNightshade · 16/07/2026 15:15

It's really not that easy and depends where you are. Most summer vacancies will already be filled.

I wouldn't quit physically but I would check out of it mentally. Do a minimum number of shifts and try everything to find another job.
Saying that she is available after the summer holidays is a good selling point and currently being in a job and having a reference is better than not.

But if the job is very poor for mental health, then quit.

She's only going 2 bloody hours. Can't get much more minimum than that

Thechaseison71 · 16/07/2026 16:05

Weird My DS took a zero hours job at McDonald's and was getting at least 5 shifts a week within a fortnight

BurntBroccoli · 16/07/2026 16:02

DeskGnome · 16/07/2026 16:00

Why are so many people saying 'she' when the OP has done the 'they' 'them' Olympics all the way through??

Either way OP, your DC is an adult according to you and can quit if they want to without your say so.

I wouldn't encourage them to quit and go on the dole though.

I can't see how that would help their mental health?

A 2 hour job a week isn’t a job though. They’d be better off volunteering and getting some experience while still looking for better opportunities.

DeskGnome · 16/07/2026 16:00

Why are so many people saying 'she' when the OP has done the 'they' 'them' Olympics all the way through??

Either way OP, your DC is an adult according to you and can quit if they want to without your say so.

I wouldn't encourage them to quit and go on the dole though.

I can't see how that would help their mental health?

EarthlyNightshade · 16/07/2026 15:58

LadyGemBelleoftheBall · 16/07/2026 15:27

It's a no-brainer. Job affecting mental health negatively - quit. End of. This person is young.

And claim JSA?

HermioneWeasley · 16/07/2026 15:53

Suicidal thoughts as a result of a horrible 2 hour shift every week is clearly ridiculous- if she is genuinely feeling that way then there must be something more to it.

i’d stop challenging the manager for starters - she might be correct but it’s clearly not going to go down well and is just making her life harder.

the alternative if she finds a job in a nearby town or city that gives her enough hours that she can afford to move out if there’s few prospects locally

BurntBroccoli · 16/07/2026 15:51

AgnesMcDoo · 16/07/2026 14:05

Its still better to look for another job whilst in employment.

and no she wont get anything if she quits

Edited

Not true. My son has found 2 jobs pretty quickly since he finished uni and wasn’t working already.

Hopefully exploitative one way zero hours contracts will soon be brought to an end.
https://www.gov.uk/government/news/end-of-exploitative-zero-hours-contracts-to-give-people-security-and-predictability-at-work

End of exploitative zero hours contracts to give people security and predictability at work

Changes to end one-sided flexibility and uncertainty for workers through ban on exploitative zero hours contracts set out in consultation.

https://www.gov.uk/government/news/end-of-exploitative-zero-hours-contracts-to-give-people-security-and-predictability-at-work

JulietOscarBoring · 16/07/2026 15:42

Its a tough one. Is it just the job causing poor mental health or is there more to it? I only ask because not working can also be really bad for mental health. Humans are designed to have a purpose and without that it is easy to lose confidence and motivation, which can be a downward spiral. Ultimately they really need to find another job.

Have you checked whether they are entitled to any benefits while working as it is such a small number of hours/wage? That might improve things a little at least.

ThirdStorm · 16/07/2026 15:40

ShouldHeQuit · 16/07/2026 15:25

I’d also like to point out some instances of my child’s work ethic - telling the manager it’s not good practice to smoke a cigarette outside the shop in his work uniform then come back in and handle food without washing his hands😱
and not agreeing with the manager when he wants to close up without doing the kitchen clear down and clean so he can go drinking and means the morning staff kick off as they have to sort his shit out before they start work!
and I know they are not making this up to make themself look good - I’ve seen the staff group chat and know its true

Honestly, no manager is going to love being called out by a junior member of staff however right they are. That is probably why they aren't getting more hours. Doesn't make it right but that's the realities of the workplace sadly.

ShouldHeQuit · 16/07/2026 15:30

RuinartRuination · 16/07/2026 15:25

Ahh the snowflake generation. Yes, have your daughter quit and become yet another leach on the taxpayer while she applies for her dream job. And there’ll be something wrong there too and she can quit that too.

Alternatively tell her to suck it up, learn some resilience and who knows, it might motivate her to do something with her life and not have to work at McDonalds for the rest of her life.

Thank you for your kind words @RuinartRuination
Maybe I should’ve agreed with my child when they worked out how much discount I would get on my council tax if they weren’t here and agreed that yes I wouldn’t have the expense of a funeral if they sorted themself in such a way that there was no body to bury…

OP posts:
LadyGemBelleoftheBall · 16/07/2026 15:27

EarthlyNightshade · 16/07/2026 15:15

It's really not that easy and depends where you are. Most summer vacancies will already be filled.

I wouldn't quit physically but I would check out of it mentally. Do a minimum number of shifts and try everything to find another job.
Saying that she is available after the summer holidays is a good selling point and currently being in a job and having a reference is better than not.

But if the job is very poor for mental health, then quit.

It's a no-brainer. Job affecting mental health negatively - quit. End of. This person is young.

RuinartRuination · 16/07/2026 15:25

Ahh the snowflake generation. Yes, have your daughter quit and become yet another leach on the taxpayer while she applies for her dream job. And there’ll be something wrong there too and she can quit that too.

Alternatively tell her to suck it up, learn some resilience and who knows, it might motivate her to do something with her life and not have to work at McDonalds for the rest of her life.

ShouldHeQuit · 16/07/2026 15:25

I’d also like to point out some instances of my child’s work ethic - telling the manager it’s not good practice to smoke a cigarette outside the shop in his work uniform then come back in and handle food without washing his hands😱
and not agreeing with the manager when he wants to close up without doing the kitchen clear down and clean so he can go drinking and means the morning staff kick off as they have to sort his shit out before they start work!
and I know they are not making this up to make themself look good - I’ve seen the staff group chat and know its true

OP posts:
CypressMoon · 16/07/2026 15:22

I would encourage my DC to quit a job like this. I'd tell them that at this stage of life, they are better off developing skillsets like confidence, self-worth and resilience, which don't have to be learned in a soul-destroying work environment. no hours or 2-4 hours a week is pointless. Better off starting up a small business of their own, learning how to manage a website, market their goods or services, basic accounting etc. They can't earn less than they do on zero hours per week, but they'd gain a lot more experience.

RoseOliviaAu · 16/07/2026 15:19

If your kid wants to die because of their job then obviously they leave.

RoseOliviaAu · 16/07/2026 15:17

SassyLemonFish · 16/07/2026 14:02

If she’s not getting shifts, it’s likely that management have a reason for this. Perhaps it is to do with her work ethic, general personality, attitude etc.

If she quits, where will she get her reference in order to get another job?

If she gets an interview for another job, how will she answer the inevitable question about the gap in her CV?

What message are you sending her that she should just quit and go on JSA?

My suggestion is that she makes an effort to be a valued hard-working team player. This will be appreciated by management. In the meantime, secure another role. When she gets another role, she’ll have a decent reference and no gap in her CV.

She will get the reference from them. Quitting doesn’t mean flouncing it is something that young people do often. You don’t have to be in the job to get the reference. She can explain the gap by saying she went travelling or took time to look after her family member. It’s not hard.

ThirdStorm · 16/07/2026 15:16

Hospitality and Retail are terrible for this zero hour / very part-time contract working. It supports their disorganised approach to rotas and keeping hours at an absolute minimum. Its going to get worse now NMW has increased too. The targets individual shops are set are crazy and likely not enough hours to run what is needed, horrible environment for the managers and the staff.

That being said, perhaps its time to look around for something else, but not quitting until they have something lined up.

EarthlyNightshade · 16/07/2026 15:15

LadyGemBelleoftheBall · 16/07/2026 14:56

Quit. Without hesitation.

There will be plenty of hospitality jobs available over the summer. Look for outside catering companies, hotels etc..

It's really not that easy and depends where you are. Most summer vacancies will already be filled.

I wouldn't quit physically but I would check out of it mentally. Do a minimum number of shifts and try everything to find another job.
Saying that she is available after the summer holidays is a good selling point and currently being in a job and having a reference is better than not.

But if the job is very poor for mental health, then quit.

Pistachiocake · 16/07/2026 15:14

It's very hard to get a job now so I wouldn't quit-nothing wrong with looking for others though. I'd tend not to get involved, once your child is old enough to get a job, let them decide for themselves. Apart from anything else, they can blame you if they think doing what you've said has a negative impact, and they can get used to be reliant on doing what you say all the time.

LadyGemBelleoftheBall · 16/07/2026 14:56

Quit. Without hesitation.

There will be plenty of hospitality jobs available over the summer. Look for outside catering companies, hotels etc..

ShouldHeQuit · 16/07/2026 14:53

@Fizbosshoes you understand, it’s so shit isn’t it!

OP posts:
ShouldHeQuit · 16/07/2026 14:51

SassyLemonFish · 16/07/2026 14:02

If she’s not getting shifts, it’s likely that management have a reason for this. Perhaps it is to do with her work ethic, general personality, attitude etc.

If she quits, where will she get her reference in order to get another job?

If she gets an interview for another job, how will she answer the inevitable question about the gap in her CV?

What message are you sending her that she should just quit and go on JSA?

My suggestion is that she makes an effort to be a valued hard-working team player. This will be appreciated by management. In the meantime, secure another role. When she gets another role, she’ll have a decent reference and no gap in her CV.

The manager and deputy manager are part of the ‘drinking pals’ gang!
The manager is the only full time contracted person, the store employs multiple staff on very little hours…
The manager has been reported on more than one occasion for bad behaviour, store health & safety etc but those higher up couldn’t give damn as long as the place makes a profit and the reporter gets hounded out of the job.
I have so far encouraged them to stay, it looks better when applying for jobs if you’re already in employment.
However when you pick up your child from yet another demoralising 2 hour shift and they talk about how the world would be a better place if they were not in it then it’s bloody heartbreaking

OP posts:
Fizbosshoes · 16/07/2026 14:33

DD had a zero hours contract in a retail shop at uni. Mostly she got 0, or 4 hours, sometimes 8, a week. Nearly all the staff were on zero hours and they all wanted more hours but the store just recruited more staff, so no one generally got a lot more than 4 -8 hours/week.
She commuted over christmas 1.5 hrs each way to do 4 hour shifts....so not sure work ethic/effort really counts for a lot, in those kind of set ups

I would add she wanted something with contracted hours and had retail experience but that was all she could find (applied for probably 60+ jobs)

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