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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to suggest my child quits a zero-hours fast food job?

133 replies

ShouldHeQuit · 16/07/2026 13:44

My young adult child has worked a job with a well known fast food chain for a year.
its a zero hours contract and despite requesting full time hours they have never been given more than 12 hours in a week.
Most weeks it’s between 2 and 6 hours, frequently no shifts at all in a week!
The majority of the shifts are 2 or 3 hours long. We live 10 miles from the workplace and due to public transport finishing early (rural location)it means me having to drive them there then collect later so driving 40 miles for 2 hours minimum wage.
The job satisfaction is shit as well, the people they work with are a not very nice bunch and are drinking pals so look after each other. My child’s mental health is quite bad partly due to this.
They are applying for numerous other jobs but with no joy, don’t even get a rejection just ghosted which seems to be the norm nowadays
Would they be unreasonable to quit the job and claim JSA? Can you even claim JSA if you quit?
YABU don’t quit
YANBU quit

OP posts:
NoisyGreenNewt · 16/07/2026 18:57

Are they applying anywhere at the minute? As a young adult at the moment, while the market is tough, it isn't impossible. Sending out applications is the starting point, even if it's a similar job with more hours.

BoredZelda · 16/07/2026 18:49

Fidgety31 · 16/07/2026 17:57

Sounds more like you’re sick of driving your kid to work - so encourage them to work hard and buy some driving lessons with their wages .
suck it up - can’t quit just because you don’t like your job ! Needs to work on their resilience and manners by the sound of it !!

And then what? Buy a car/insurance (or pay £££ to add her to OP’s insurance) on a zero hours contract where she is earning pennies per week?

Some people don’t live in the real world.

BoredZelda · 16/07/2026 18:47

RuinartRuination · 16/07/2026 15:25

Ahh the snowflake generation. Yes, have your daughter quit and become yet another leach on the taxpayer while she applies for her dream job. And there’ll be something wrong there too and she can quit that too.

Alternatively tell her to suck it up, learn some resilience and who knows, it might motivate her to do something with her life and not have to work at McDonalds for the rest of her life.

Bullshit. Being in a job that is this problematic does fuck all for “resilience”. When people talk about young people being “resilient” it is really just an excuse to subject them to really shitty working conditions. Nobody should be happy with that.

PartoftheBand · 16/07/2026 18:40

TappyGilmore · 16/07/2026 18:11

I’d always say never quit without another job to go to unless there are extenuating factors, and there don’t seem to be here.

It’s difficult to believe that the job could have a significant impact on her mental health if she works so few hours. Surely the bigger impact must be from applying for numerous jobs and not getting anywhere, and that won’t change by quitting this job.

The travel distance would annoy me, but they chose to apply for a job in that location in the first place, and there doesn’t seem to be anything closer since they are applying for other jobs and not getting anywhere.

I’m not in the UK so don’t know anything about claiming JSA but surely they can claim something now even without quitting this job - what are you supposed to live on if working between 0 and 6 hours per week?

The extenuating factor seems to be that the child is so utterly miserable and dejected about the job that they are feeling suicidal.

BurntBroccoli · 16/07/2026 18:27

Lovingbooks · 16/07/2026 17:56

You can claim JSA if you work less than 16 hours and show you are actively applying for full time work.

But what happens when they work more than that one week? Will the claim stop and it’ll take 5 weeks of no money when the job offers 2 hours again?

TappyGilmore · 16/07/2026 18:11

I’d always say never quit without another job to go to unless there are extenuating factors, and there don’t seem to be here.

It’s difficult to believe that the job could have a significant impact on her mental health if she works so few hours. Surely the bigger impact must be from applying for numerous jobs and not getting anywhere, and that won’t change by quitting this job.

The travel distance would annoy me, but they chose to apply for a job in that location in the first place, and there doesn’t seem to be anything closer since they are applying for other jobs and not getting anywhere.

I’m not in the UK so don’t know anything about claiming JSA but surely they can claim something now even without quitting this job - what are you supposed to live on if working between 0 and 6 hours per week?

Diamond7272 · 16/07/2026 18:01

LadyGemBelleoftheBall · 16/07/2026 14:56

Quit. Without hesitation.

There will be plenty of hospitality jobs available over the summer. Look for outside catering companies, hotels etc..

This.

Just quit. Don't look back. What's she missing? (a reference worth virtually nothing with the hours worked, virtually no money and mental health concerns).

Just walk away. No one in their 30s upwards would bother with this shit so why should young people?

It's shit. End of.

Time to 'create' a job, set up a cleaning company, shopping business, something people need... Clearly, fast food restaurants don't 'need' your child and treat her accordingly.

She's valued as much as a burger smooshed on the floor.

Fidgety31 · 16/07/2026 17:57

Sounds more like you’re sick of driving your kid to work - so encourage them to work hard and buy some driving lessons with their wages .
suck it up - can’t quit just because you don’t like your job ! Needs to work on their resilience and manners by the sound of it !!

Lovingbooks · 16/07/2026 17:56

ShouldHeQuit · 16/07/2026 13:44

My young adult child has worked a job with a well known fast food chain for a year.
its a zero hours contract and despite requesting full time hours they have never been given more than 12 hours in a week.
Most weeks it’s between 2 and 6 hours, frequently no shifts at all in a week!
The majority of the shifts are 2 or 3 hours long. We live 10 miles from the workplace and due to public transport finishing early (rural location)it means me having to drive them there then collect later so driving 40 miles for 2 hours minimum wage.
The job satisfaction is shit as well, the people they work with are a not very nice bunch and are drinking pals so look after each other. My child’s mental health is quite bad partly due to this.
They are applying for numerous other jobs but with no joy, don’t even get a rejection just ghosted which seems to be the norm nowadays
Would they be unreasonable to quit the job and claim JSA? Can you even claim JSA if you quit?
YABU don’t quit
YANBU quit

You can claim JSA if you work less than 16 hours and show you are actively applying for full time work.

AutumnHazel · 16/07/2026 17:54

Monty36 · 16/07/2026 16:28

If you quit your job without good reason then you can claim JSA, but you will have reduced benefits payments as they will sanction you for doing so.
They will look at the circumstances around the reason why a person leaves, the employer gets their say and they come to a decision.

Always better, if possible to get another job before jacking in the old.
The journey is 20 miles rather than 40 ? Ten miles there and back. So a nuisance yes, but given they don’t do many hours not a daily one. And if you live rurally this sort of thing will be common. Any jobs very locally at all ?

I would suggest they get registered on recruitment agencies if they are not already. The likes of Indeed etc.

It’s 40 miles for the OP, as she has to go there as back when she drops her off, and there and back when she collects her.

incognito1991 · 16/07/2026 17:53

Personally I would use it as a lesson that I wish I was taught. Not to give up, look for another job whilst maintaining your current one. If they want more hours get her to speak to management about what she can do to gain more but do t just quit because you’re not happy. People in life are in jobs they hate because there’s no other option, quitting and claiming universal credit shouldn’t even be an option and wouldn’t as they quit. They could apply for universal credit whilst they work, they would likely even support with finding another job as they want everyone to be working. Don’t teach them it’s ok to quit and claim benefits as that won’t see them through life

jessycake · 16/07/2026 17:51

I bet it’s KFC

andthat · 16/07/2026 17:48

Are you for real?

You are asking if your daughter should claim JSA because she doesn’t like who she works with?!

JFC. No wonder this countries welfare budget is off the charts.

Yes, you are being unreasonable.

and edited to say… that shouldn’t stop her from quitting if things are so bad that she’s questioning her existence of course. But seriously, claiming JSA when she has a job but just doesn’t like it doesn’t seem right.

BurntBroccoli · 16/07/2026 17:44

Lights33 · 16/07/2026 17:36

There is no way on earth I’d encourage my child to put up with a shit-show like this. A large number of MNers seem to think exploitative working practices are just fine and that we should all be grateful for the scraps thrown to us by greedy corporate bosses - ignore those silly buggers and support your child to find something better ASAP.

Exactly what I think too. The sooner these exploitative contracts are made illegal, the better.

Lights33 · 16/07/2026 17:36

ShouldHeQuit · 16/07/2026 14:51

The manager and deputy manager are part of the ‘drinking pals’ gang!
The manager is the only full time contracted person, the store employs multiple staff on very little hours…
The manager has been reported on more than one occasion for bad behaviour, store health & safety etc but those higher up couldn’t give damn as long as the place makes a profit and the reporter gets hounded out of the job.
I have so far encouraged them to stay, it looks better when applying for jobs if you’re already in employment.
However when you pick up your child from yet another demoralising 2 hour shift and they talk about how the world would be a better place if they were not in it then it’s bloody heartbreaking

There is no way on earth I’d encourage my child to put up with a shit-show like this. A large number of MNers seem to think exploitative working practices are just fine and that we should all be grateful for the scraps thrown to us by greedy corporate bosses - ignore those silly buggers and support your child to find something better ASAP.

Monty36 · 16/07/2026 17:24

If your child is suicidal then they need help quickly.
It is not a phrase to be used lightly.

Morepositivemum · 16/07/2026 17:22

SassyLemonFish
If she’s not getting shifts, it’s likely that management have a reason for this. Perhaps it is to do with her work ethic, general personality, attitude etc.

I doubt that, some people are just friendly with management and when skeleton staff are put on they’re prioritised!!

LifeBeginsToday · 16/07/2026 17:19

Can you use it as an opportunity to encourage her to better herself? "Aren't these jobs awful. How about you go to college / uni and train for better then this isn't your forever".

PartoftheBand · 16/07/2026 17:04

If your DC is genuinely feeling suicidal as a result of this job then yes, of course they should quit if they/ you can afford it. If it's a struggle to get another job could they maybe try volunteering?

Clarabell77 · 16/07/2026 16:46

ShouldHeQuit · 16/07/2026 14:51

The manager and deputy manager are part of the ‘drinking pals’ gang!
The manager is the only full time contracted person, the store employs multiple staff on very little hours…
The manager has been reported on more than one occasion for bad behaviour, store health & safety etc but those higher up couldn’t give damn as long as the place makes a profit and the reporter gets hounded out of the job.
I have so far encouraged them to stay, it looks better when applying for jobs if you’re already in employment.
However when you pick up your child from yet another demoralising 2 hour shift and they talk about how the world would be a better place if they were not in it then it’s bloody heartbreaking

Tell them to quit, 100%. This is all nonsense about references and work ethic, they are taking the piss and treating her like crap.

Darragon · 16/07/2026 16:38

OP I just wanted to let you know I was stuck in a similar situation working very few hours for a fast food chain when I was 22-24. I graduated in the recession and there were no other jobs available where I was. It was soul destroying and I hated it. But things eventually got better and now I have a decent career. I think being on JSA would be more soul destroying than staying employed tbh. The low hours was because of nothing I’d done, btw, the store just didn’t have enough hours for everyone who wanted them.

Monty36 · 16/07/2026 16:28

If you quit your job without good reason then you can claim JSA, but you will have reduced benefits payments as they will sanction you for doing so.
They will look at the circumstances around the reason why a person leaves, the employer gets their say and they come to a decision.

Always better, if possible to get another job before jacking in the old.
The journey is 20 miles rather than 40 ? Ten miles there and back. So a nuisance yes, but given they don’t do many hours not a daily one. And if you live rurally this sort of thing will be common. Any jobs very locally at all ?

I would suggest they get registered on recruitment agencies if they are not already. The likes of Indeed etc.

OldScribbler · 16/07/2026 16:28

Curiously enough partners and I started a business quite a few years ago, in Carnaby Street of all places, with the rather loopy idea that it should be fun to work with us, I;sold it 8 years later for a lot of money. Fun wasn't the only reason but it was very very important, "Happy hens lay more eggs.".

XelaM · 16/07/2026 16:19

But I do agree with the others - don't question the manager even if she thinks she's wrong.

XelaM · 16/07/2026 16:17

ShouldHeQuit · 16/07/2026 15:30

Thank you for your kind words @RuinartRuination
Maybe I should’ve agreed with my child when they worked out how much discount I would get on my council tax if they weren’t here and agreed that yes I wouldn’t have the expense of a funeral if they sorted themself in such a way that there was no body to bury…

Omg no job is worth feeling like this!

Just tell her to quit! I've quit jobs I hated and got new ones. It's not the end of the world. She will be entitled to universal credit in any event until she finds something new

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