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Birkenstocks starting to come apart after less than two weeks

165 replies

heydorotheayoullgo · 13/07/2026 16:07

I bought a pair of Birkenstocks less than two weeks ago. I have looked today and there are two patches on each shoe where the straps are starting to come away from the footbed on each shoe. It’s not insignificant wear.

AIBU to contact their customer service and ask for a replacement pair?

OP posts:
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EarringsandLipstick · 13/07/2026 17:03

heydorotheayoullgo · 13/07/2026 16:48

So you’re saying a pair of shoes can’t be worn day to day? To walk maybe 10,000 steps at most?

Thats absolutely an issue with the shoe. They’re advertised as everyday shoes, so I’ve worn them as such. I’ve not done any excessively long walks in them, if anything I’ve been walking less because of the heat!

No I’m not?

I’m saying I’ve never seen a very new pair of shoes, specifically Birkenstocks, look as worn on the sole as yours do. It’s really strange.

The staining is particularly peculiar, that would normally take years to happen.

heydorotheayoullgo · 13/07/2026 16:56

The more I sit and think about it the more ability enraged I’m becoming, surely this can’t be something they’ll just expect me to put up with? All I’ve had back from them is an automated email saying I can return them if I’ve changed my mind - I’ve not! I just want a pair of shoes that I can wear

OP posts:
heydorotheayoullgo · 13/07/2026 16:50

NoCommentingFromNowOn · 13/07/2026 16:50

There’s a woman on Instagram who bought some from Vinted and they looked like this but she’s since found out they were fake.

Edited - ohhh you bought them direct from their own site? Then 🤯🤯🤯🤯 is all I have right now.

Edited

I’d hope they’re not fake when they’re coming direct from their website?!

OP posts:
NoCommentingFromNowOn · 13/07/2026 16:50

There’s a woman on Instagram who bought some from Vinted and they looked like this but she’s since found out they were fake.

Edited - ohhh you bought them direct from their own site? Then 🤯🤯🤯🤯 is all I have right now.

heydorotheayoullgo · 13/07/2026 16:49

CarbootJunction · 13/07/2026 16:48

Did you buy them new, or from a reselling site?

Brand new, from them direct.

OP posts:
heydorotheayoullgo · 13/07/2026 16:49

This is the delivery confirmation by the way, so if they’re genuinely going to come back and say that their shoes can’t handle 10 days of everyday wear and tear, I’ll be doing a chargeback!

Birkenstocks starting to come apart after less than two weeks
OP posts:
Rhaidimiddim · 13/07/2026 16:49

heydorotheayoullgo · 13/07/2026 16:07

I bought a pair of Birkenstocks less than two weeks ago. I have looked today and there are two patches on each shoe where the straps are starting to come away from the footbed on each shoe. It’s not insignificant wear.

AIBU to contact their customer service and ask for a replacement pair?

Absolutelty you should! I practically live in Birkenstocks, and they last me forever
I have heard that they have been taken over in recent years, and the quality now is not as good as it should be, but I have Birkenstock sandals I bought last year thst are still sturdy and strong.

CarbootJunction · 13/07/2026 16:48

Did you buy them new, or from a reselling site?

heydorotheayoullgo · 13/07/2026 16:48

EarringsandLipstick · 13/07/2026 16:46

My DD had an issue with her Birkenstocks too, the heel on one became excessively worn down.

She contacted them, they asked her to send them back and refunded her.
It was very straightforward. She bought a new pair immediately as she loves them.

I believe this is somewhat of a known issue with Birkenstocks.

However, I can’t believe how worn the inside of those sandals look. Mine didn’t even look like that after years of wear. It’s hard to believe that’s after only two weeks - and that’s not a fault with the shoe, it’s just how much you’ve worn them in.

So you’re saying a pair of shoes can’t be worn day to day? To walk maybe 10,000 steps at most?

Thats absolutely an issue with the shoe. They’re advertised as everyday shoes, so I’ve worn them as such. I’ve not done any excessively long walks in them, if anything I’ve been walking less because of the heat!

OP posts:
EarringsandLipstick · 13/07/2026 16:46

My DD had an issue with her Birkenstocks too, the heel on one became excessively worn down.

She contacted them, they asked her to send them back and refunded her.
It was very straightforward. She bought a new pair immediately as she loves them.

I believe this is somewhat of a known issue with Birkenstocks.

However, I can’t believe how worn the inside of those sandals look. Mine didn’t even look like that after years of wear. It’s hard to believe that’s after only two weeks - and that’s not a fault with the shoe, it’s just how much you’ve worn them in.

heydorotheayoullgo · 13/07/2026 16:41

MotherTuckinGenius · 13/07/2026 16:38

Blimey they look well worn. Have you walked Land’s End to John o’ Groats in them?

I’ve only had them for two weeks. I’ve worn them maybe ten times - probably for about five days all day and then for some short walks. If that’s what happens to them, I don’t see how they can last for a decade?!

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MotherTuckinGenius · 13/07/2026 16:38

Blimey they look well worn. Have you walked Land’s End to John o’ Groats in them?

heydorotheayoullgo · 13/07/2026 16:23

I’ve emailed them! I’m really gutted as I was told they’d last years!

Birkenstocks starting to come apart after less than two weeks
Birkenstocks starting to come apart after less than two weeks
Birkenstocks starting to come apart after less than two weeks
Birkenstocks starting to come apart after less than two weeks
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DappledThings · 13/07/2026 16:11

Definitely not unreasonable. I've had Birkenstocks that lasted 10 years. You must have got a duff pair I can't i agine they'd quibble about replacing.

Hadalifeonce · 13/07/2026 16:09

If there is an email, send a photo.