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Another day, another person with inadequate travel insurance

242 replies

JulietteHasAGun · 10/07/2026 08:18

So very sadly a British man has died in Cape Verde while on an all inclusive Tui holiday with his wife.

She believes his travel insurance wouldn’t cover repatriation of his body so has buried him in an unmarked grave over there and had to come home without him. Which must be very distressing for her. I do sympathise but also think why on earth don’t people get adequate travel insurance. I know it’s expensive as you get older and have pre existing conditions, etc.

friend of mine it cost 5k in travel insurance for her mum to go to Florida for 2 weeks when terminally ill but they paid it. I pay £hundreds for Dd due to her medical issues.

If i couldn’t afford it I wouldn’t go. They could have gone to Spain and had a cheaper holiday, then afforded holiday insurance as well plus being covered by ghic…..though obviously that wouldn’t cover repatriation.

Have to say I’m surprised Tui didn’t help out as they have their own planes especially because there’s lots of rumblings about Brits dying in their hotels over there due to Norovirus, stomach bugs being rampant in their hotels and this guy died after a severe episode of d&v.

OP posts:
pragmatismuniversalsentimentalist · 10/07/2026 10:42

Sharptonguedwoman · 10/07/2026 08:39

You bring a body home so that it's in a place of your, or their, choosing, I think. Some people like a grave or a place to visit to remember the person who has died.

I think the point the PP is making is not everyone feels that strongly about repatriating a body. If i die abroad not fussed what my family do with my body i certainly wouldn't want them incurring huge costs trying to bring my dead body back!
So its just not a priority for everyone and maybe some people who buy cheaper insurance that covers less have a similar point of view to me.

Bjorkdidit · 10/07/2026 10:38

Secretseverywhere · 10/07/2026 10:19

Apparently Cape Verde has a strict 24 hour local burial policy as they lack the infrastructure to store bodies. I can see how under a time limit and in shock / grief this would be a struggle. Insurance companies are excellent at telling you to claim upon return etc. If you don’t have 5k+ on hand or however much it costs then I’d say the sensible decision would be local burial.

Lots of hot countries do, even with modern infrastructure. A relative of a friend living in Spain died while we were visiting them and the funeral was the next day.

The widow probably wasn't in the right state of mind to start reading travel insurance policy small print or get help from a rep or the consulate. I'd find it very surprising that travel insurance doesn't cover repatriation, there's a certain level of cover that's included as standard.

And despite what people have said, I don't think it's the default that they'll refuse to pay out unless there's been significant negligence or failure to disclose, eg if he went abroad with an undeclared terminal illness. DP was diagnosed with a condition that caused him to have to cancel a sporting holiday and the insurance company paid out without quibbling, despite him not saying he'd been to the doctors in the past two years when he had and him being a poster child for the condition he developed as an unhealthy middle aged person.

Sunnnyday · 10/07/2026 10:38

Anyway, I imagine that most places where cremation is available would send the ashes to a relative if the relative paid for that service.

Sunnnyday · 10/07/2026 10:37

WeddingInvitation · 10/07/2026 10:35

I know people who take a lot of comfort from visiting the graves or where the ashes were scattered of loved ones. I think it's not unreasonable for those grieving to have a bit of a say...

That's got very out of hand. And there are remembrance benches everywhere now, regularly replenished with bunches of flowers. It all feels very superstitious.

WeddingInvitation · 10/07/2026 10:35

backformoreofthesame · 10/07/2026 10:33

I don’t see the problem being buried abroad ? I’d be dead.

I know people who take a lot of comfort from visiting the graves or where the ashes were scattered of loved ones. I think it's not unreasonable for those grieving to have a bit of a say...

Sunnnyday · 10/07/2026 10:35

If I was unable to obtain insurance, or it was extremely expensive, I personally would take the risk of going to a country in the EU without insurance, unless I had a serious health condition which was likely to escalate. I would pay the one-off cost of repatriation if necessary. If I died, I'd be happy to be buried or whatever abroad. We have the protection of the European health card in the EU, which covers emergency healthcare. I was actually recently on a 1.5 year waiting list to see a consultant over a possible medical condition, which I turned out not to have. You can't get insurance cover if you're waiting to see a consultant. I did the sensible thing and didn't travel, but regret it. Even if I'd had the condition, it wasn't particularly serious and wouldn't have impeded travel - but they refuse to insure if you're waiting for any kind of diagnosis.

user67392097643 · 10/07/2026 10:34

We never travel without insurance, but I’ve never checked if it covers dying/repatriation. It’s always getting ill/hospital/luggage/flight cancellation or delays thats worried me. Must read closer next time!

backformoreofthesame · 10/07/2026 10:33

I don’t see the problem being buried abroad ? I’d be dead.

itchyelbowsandswollenankles · 10/07/2026 10:29

Secretseverywhere · 10/07/2026 10:19

Apparently Cape Verde has a strict 24 hour local burial policy as they lack the infrastructure to store bodies. I can see how under a time limit and in shock / grief this would be a struggle. Insurance companies are excellent at telling you to claim upon return etc. If you don’t have 5k+ on hand or however much it costs then I’d say the sensible decision would be local burial.

To be honest though is that not something you need to consider before travelling?

Especially when you choose to go to a place like Cape Verde, where the local population lives in unbelievable poverty and the entire islands are basically just the hotel industry? We went there about ten years ago and did a tour of the town. It was awful, there were kids who looked like something out of a UN advert and people begging for money off us in the streets. The tour guide bragged about how they’d be adding a cruise ship terminal soon and it would mean more tourists would come - for what?! It’s awful.

Sunnnyday · 10/07/2026 10:27

It's quite possible that they knew that repatriation of a dead body wasn't included in their insurance, and took the risk, because of the additional cost. I personally don't think that repatriation of a body is important - that person is dead, regardless of where they are buried or cremated. So I would see that as a risk I was prepared to take.

Doteycat · 10/07/2026 10:26

AWeeCupOfTeaAndAnIndividualFruitTrifle · 10/07/2026 09:43

If u can afford a holiday u can afford insurance.

What on earth makes you assume that? There are plenty of us who could otherwise afford a decent basic holiday abroad, but who have health conditions and disabilities which mean that insurance would slam the door on that opportunity shut to us for the rest of our lives.

We're firmly 'second-class' people in that respect. "Oh, isn't it lovely to have a wonderful, relaxing holiday and making memories with the family after working hard and looking forward to it all year.... oh, no not YOU!!"

I have a health condition and pay for insurance.
And if you cant afford to protect your family then you dont go.
Why on earth would you think otherwise.
How irresponsable.

thenightsky · 10/07/2026 10:25

Ethelspagetti · 10/07/2026 09:12

Agreed, I thought the same thing.

There is no crematorium on Cape Verde.

Sunnnyday · 10/07/2026 10:25

PrizedPickledPopcorn · 10/07/2026 08:22

People feel entitled to go to exotic places, without understanding the hidden costs of that. Human rights, health and safety, health insurance- we complain about the UK but don’t realise the many privileges we enjoy here.

And are shocked to be without them elsewhere.

I actually think that we British people are very often safer abroad than we are in the UK. Because in many parts of the world they have a health service that actually works. You don't have to wait 10 hours for an ambulance and then spend 24 hours sitting on a hard chair in A and E. However, if you don't come from the country, you expect to pay for the medical treatment you receive (one of the problems the NHS has is that people who are on holiday or whatever just seem to be able to turn up at A and E and get free treatment).

Doteycat · 10/07/2026 10:24

NovaF · 10/07/2026 09:47

In the original post it does not say they didn't have travel insurance but that she believed her husband's travel insurance would not cover the repatriation. So she did have insurance and it still did not cover this.

That is great they claimed for illness, but there is a big difference between and illness and being dead! Do you know for certain they would have paid out if you died?

Yes because there is a big box of information about repatriation. And oh yes, i rang and asked. What happens if one of us dies ? I had the conversation. I didnt wing it and hope it didnt go tits up. Cos im a grown up who doesnt try excuse my shit decisions.
Im fully aware being sick and being dead are 2 diffwrent things.
Thats rather the point.

Secretseverywhere · 10/07/2026 10:19

Apparently Cape Verde has a strict 24 hour local burial policy as they lack the infrastructure to store bodies. I can see how under a time limit and in shock / grief this would be a struggle. Insurance companies are excellent at telling you to claim upon return etc. If you don’t have 5k+ on hand or however much it costs then I’d say the sensible decision would be local burial.

happybug1234 · 10/07/2026 10:18

I think the travel insurance system needs to be more regulated. As it’s based on risk there should be a way for them to access your medical record and give you a price based on their assessment. That way no wriggling out…

itchyelbowsandswollenankles · 10/07/2026 10:17

igelkott2026 · 10/07/2026 10:02

And one of the pre-existing conditions is.....drumroll....menopause! You have to declare if you are on HRT (I am not but I still find it outrageous).

Yes because you’re on medication.

cinquanta · 10/07/2026 10:14

oncemoreuntothebeachdearfriends · 10/07/2026 10:06

Insurance companies are not known for being helpful.
The husband of a friend died whilst abroad.
My friend arranged for his cremation & a small ceremony in that country.
When she claimed on the insurance, she was told that she was only covered for repatriation of the body, not funeral expenses.
The costs bear no comparison - £x000 v. £x00

It took a long fight to get the money.

I’m surprised they got the money at all given that they would have had to pay for it themselves if he had died at home.

cinquanta · 10/07/2026 10:11

igelkott2026 · 10/07/2026 10:02

And one of the pre-existing conditions is.....drumroll....menopause! You have to declare if you are on HRT (I am not but I still find it outrageous).

I declare HRT but it has made no difference to the premium.

It is medication with a possibility of serious side effects, so I’m not surprised they want to know.

WeddingInvitation · 10/07/2026 10:09

I've just checked our (packaged with a bank account) travel insurance due to this thread and it does cover repatriation of a dead body or ashes. I wonder if some of the cheaper ones I've used in the past have....

It's a strange one this - I would rather repatriate than leave a relative somewhere thousands of miles away in an unmarked grave.

oncemoreuntothebeachdearfriends · 10/07/2026 10:06

Insurance companies are not known for being helpful.
The husband of a friend died whilst abroad.
My friend arranged for his cremation & a small ceremony in that country.
When she claimed on the insurance, she was told that she was only covered for repatriation of the body, not funeral expenses.
The costs bear no comparison - £x000 v. £x00

It took a long fight to get the money.

JustAnotherWhinger · 10/07/2026 10:05

travel insurance companies are awful for not paying though.

We had to pay 5k for flights and hotels when our DS ended up in hospital while away. We had travel insurance, but they refused the claim.

Luckily for us we could put it on a credit card, but many people couldn’t do that.

We also fought the insurance company when we got back and won. They paid the 5k plus compensation for the credit card interest and the stress. One of their staff members basically said they deny most claims first time round as policy.

IonianNerveGrip · 10/07/2026 10:03

Lomonald · 10/07/2026 09:07

There is no crematoriums.on cape verde.

That's interesting, I had no idea.

I always get travel insurance, but I must admit I've never thought to check whether anywhere I'm going on holiday has a crematorium/what funeral type facilities they have in general.

igelkott2026 · 10/07/2026 10:02

LasagneGoblin · 10/07/2026 09:50

Honourable mention to people who get basic travel insurance but don't declare pre-existing conditions then wonder why it doesn't pay out. For those unaware even if the cause of death or injury isn't directly related to the pre-existing condition a lot of policies will be void if not declared.

And one of the pre-existing conditions is.....drumroll....menopause! You have to declare if you are on HRT (I am not but I still find it outrageous).

igelkott2026 · 10/07/2026 10:00

Why do you care OP - how does it affect you if someone doesn't buy adequate travel insurance?