Employees emails and messages

I think that sounds fine. You're not her client. The communication is internal and free flowing. Conversational presumably? No need to write 'Dear Shelia, Hope you're well. Thank you for your last email, blah blah.. Kind Regards, Tina' after every single message. That would be a waste of time and unnecessarily formal.

The op @friendlytotheend needs to implement a "house" style for everyone.

God this is such nonsense.

If I’m emailing someone in my team regularly then I don’t put hi because I see it as more like texting.

If it’s a new thing then perhaps she’s being petty but as long as she’s being professional and doing her job then I’d just let it go.

Do you not have email guidelines and company signatures installed.

ours are for internal/ people we know well.

Bob,

Email message

Regards

Jo
Project Manager
The Company Lt.

For external

Dear Mr Jones

then the same as before.

I can be a bit blunt and to the point when writing emails.

I'm not sure how you would address your issue with the way they conduct their written communication to you, without coming across as picking at them.

As long as they are following procedures, and getting their job done, I would overlook this.

I actually think the employee is fed up with the manager because they were lacking in diplomacy when dealing with a problem

did she always email that way?

if yes then that’s just style. Ask her to put a “kind regards, Anna” in her email signature and make that default for all replies and new emails and forwarded mail - problem solved for sign off

Regarding Greeting - say if there are multiple recipient she should try and put a “Hi Billy” greeting as easier to be sure recipient knows “I must read this” since so many mails get cc’d

You're OK with the environmental impact of using AI just so that somebody feels their employee is displaying the preferred level of reverence when asking questions?

Ffs.

I think it depends on context to an extent. I’m a lecturer and HATE it when a student sends me a blank email, usually no subject, other than an attachment or link to a file - I get hundreds of emails a day and teach dozens of students, so just “find attached my XY” would be a huge help. Often the file name is so random (“coursework”) that I can’t put it in a folder without going into the attachment. Similarly often students will bash out an email on their phones while they are on a bus/train to say they are running late to a class which is a one liner with no pleasantries, and I don’t mind that for some reason.

I tend to start the first email with “dear person”, end with “best wishes”, then subsequent messages if it becomes a chain are much more “okay - I will do that for Friday if you pass me the forms?” type conversations.

If she’s new to the role then no issues with employment law/. I’d bin her off and get somebody new in who doesn’t act like a petulant child. But I’ve got a completely zero tolerance for any kind of nonsense like this in the office. If I wanted to spend my time with a passive aggressive sulker, I’d have married my sister.

Personally I’d be going for the “I think this company might not be a good fit for you so let’s help you find a role elsewhere that’d be a better fit. “

I hate the extra crap. I have to constantly rewrite emails as I am like your employee. I say ‘Mary, please find attached requested form. Monday’. Then I think that sounds a bit perfunctory so add a few things, but resent having to. Work emails should be straightforward and to the point, no need for anything more. I mean I just got a reminder email about an overdue invoice and it started ‘Mrs Monday, I hope this email finds you well…’ Like no you don’t. Or customer service on the phone always start ‘how are you today’. Even online bots write similar waffle. Feck that stop wasting my time!

Might be worth having regular follow up meetings with her to give her positive feedback / acknowledgment that she is now doing ok, ask her how she is feeling, find out if she has any aspirations/issues you can support her with etc to try to mend the relationship further.

don’t mention the emails.

I agree. But this employee does seem to be struggling...?

I do and it doesn't mean the same as professionalism!

In no world is it considered professional practice to ask for advice on you live HR issues on the AIBU section of Mumsnet!

that doesn't mean it's a big deal, a bad idea or anything else, it's just not "professional"

I'm actually a tech person. AI can be useful, but we can write emails without it and probably should unless we are really struggling. I don't think it's relevant to this thread.

It has become the done thing to just write a brief email with no top and tail greeting where I work. Might say the occasional cheers or use the thumbs up emoji. It’s a very professional setting. A lot of younger people have never topped and tailed their messages.

You don't have to be in thrall to it, to acknowledge its usefulness as a tool in situations like this.

Technophobia is counterproductive 🤷🏻‍♀️

Not at all, we're not all in thrall to AI.

Hi and thanks are unprofessional?! What a weird response.

Since when is saying “thanks” unprofessional?! What are you supposed to say “with gratitude”?

That will grate on her. She's being passive aggressive showing you how angry she is. For you to just ignore that will def annoy her.

I’d get rid now while you still can. If she’s this useless early on she’ll be a real issue when she gets her feet under the table and the new laws set in

Rude