AIBU to raise concerns about an Airbnb after kind hosts helped us?

I wouldn’t say anything OP. I understand your points but what would’ve happen if they didn’t kindly pick you up? I do totally get your points re the dogs but they seem so nice, you’d be potentially putting them out of business if you do this.

I wouldn’t say anything OP. I understand your points but what would’ve happen if they didn’t kindly pick you up? I do totally get your points re the dogs but they seem so nice, you’d be potentially putting them out of business if you do this.

Can you not just say, brilliant hosts, went above and beyond, very attentive and present - had fun in the pool with the dogs, portable air con and fans helped with the heat, basic accommodation but a lovely location... something like that to include the issues for people looking but not neg them?

From 4-7pm. The other dog was laying behind me.

Please leave a review. Otherwise Airbnb automatically leaves one for you after 14 days. I am an Airbnb host and unfortunately there needs to be standards for properties. I ensure mine is spotless. I recently stayed in one where the cleaners they sent back to clean because it was so filthy, said they couldn't clean it as it was too bad and needed a deep clean and they couldn't do that till after we had left. I got compensation on my stay and I wish people would be honest both guests and hosts alike. Otherwise these things just keep happening unless people tell it like it is.

That sounds quite typical for France, that said no French person would stay somewhere like that very much for the tourists. Leave an honest review - people ripping you off usually have a smile on their face.

Your true error here though was flying with Ryan Air. They did similar to me once with all the knock on effects and I don’t fly with them anymore as a result. Saving a few £ on the flight is simply not worth the stress and huge costs of managing unprofessionalism.

Sorry, but your view of Airbnb is very outdated. Many properties advertised on Airbnb are independent apartments, villas, cottages etc. which are run as established businesses. It is not just a platform for advertising a room in someone's house any more. There is a huge range in the type and standard of accommodation on offer, from very basic up to luxury, and price varies according, with high end accommodations costing much more than a 5 star hotel, and offering a very high level of comfort and luxury that goes with that.
Personally we only book properties on Airbnb which match our particular requirements, and which have a 5 star guest rating based on a lot of reviews, and where possible I try to cross reference with reviews from other sites. But you really do have to read the reviews to try to get a feel for what other people enjoyed about a place. If a property does not match expectations, as in the OP's case, then you have every right to leave an honest, factual review which will help other guests make an informed decision about whether it is right for them.

"We cannot praise the hosts enough for their incredible kindness. When our flight was severely delayed and we missed our car rental, the host offered to pick us up from the station and even offered us dinner—they are truly warm, welcoming, and helpful people.
The accommodation itself is a small gite attached to the main house, but we found it to be quite tired, unfinished, and in need of some maintenance and tidying around the grounds. The advertised air conditioning is a single portable unit vented through a door, though the host did kindly provide fans to help keep us cool. The pool area is also quite unkempt and the water was cloudy during our stay. Potential guests should also note that the hosts' two lovely Labradors use the pool twice a day, which might not suit everyone.
Overall, an unforgettable level of hospitality, but the property itself requires some TLC and updating to match the listing description."

Sorry, but your view of Airbnb is very outdated. Many properties advertised on Airbnb are independent apartments, villas, cottages etc. which are run as established businesses. It is not just a platform for advertising a room in someone's house any more. There is a huge range in the type and standard of accommodation on offer, from very basic up to luxury, and price varies according, with high end accommodations costing much more than a 5 star hotel, and offering a very high level of comfort and luxury that goes with that.
Personally we only book properties on Airbnb which match our particular requirements, and which have a 5 star guest rating based on a lot of reviews, and where possible I try to cross reference with reviews from other sites. But you really do have to read the reviews to try to get a feel for what other people enjoyed about a place. If a property does not match expectations, as in the OP's case, then you have every right to leave an honest, factual review which will help other guests make an informed decision about whether it is right for them.

I think people here have little experience with Airbnb. Choosing accommodation in someone else's home is completely different to choosing ( and rating) a hotel.

A hotel runs on a business model and Airbnb runs a private hosting platform.

You need to be very clear when you book to stay with hosts in their home that not everything may be to your exact taste.
An Airbnb is much cheaper than a hotel for a reason. You have a right to expect a decent place to sleep in the location you want, but it's unrealistic to expect to be as comfortable as you would be in a starred hotel.
Sometimes on Airbnb the accomodation is extremely basic and sometimes you get an unexpected extras that a hotel would never offer ...like the hosts collecting you from the airport, offering you dinner and being very friendly and helpful.

I don't think hotel chains and Airbnb are comparable really and so you should keep that in mind when you review. If your review is even slightly negative it's not going to slightly affect the percentage rating of an anonymous franchise or chain. It's going to have a direct effect on the kind people who went out of their way to pick you up from the airport.

As an Airbnb host I couldn't agree less. Don't charge people to stay if you can't make the accommodation clean, safe and welcoming. It doesn't have to be luxurious or fancy but there are basic minimum standards. Reviews are vital, and I don't agree OP should leave a 5 star. Leave 3 stars for the accommodation with a positive message about the hosts. People booking the accommodation in future won't thank you for a misleading review.

I think people here have little experience with Airbnb. Choosing accommodation in someone else's home is completely different to choosing ( and rating) a hotel.

A hotel runs on a business model and Airbnb runs a private hosting platform.

You need to be very clear when you book to stay with hosts in their home that not everything may be to your exact taste.
An Airbnb is much cheaper than a hotel for a reason. You have a right to expect a decent place to sleep in the location you want, but it's unrealistic to expect to be as comfortable as you would be in a starred hotel.
Sometimes on Airbnb the accomodation is extremely basic and sometimes you get an unexpected extras that a hotel would never offer ...like the hosts collecting you from the airport, offering you dinner and being very friendly and helpful.

I don't think hotel chains and Airbnb are comparable really and so you should keep that in mind when you review. If your review is even slightly negative it's not going to slightly affect the percentage rating of an anonymous franchise or chain. It's going to have a direct effect on the kind people who went out of their way to pick you up from the airport.