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AIBU?

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NHS colleague has queue jumped a waiting list

56 replies

iamfrustrated · 03/07/2026 12:51

I want to preface this by saying that everything I say, I have been told by my colleague themselves. I am not making assumptions.

This colleague is waiting for some fairly urgent surgery. During the pre-operative assessment a fairly minor issue was detected. It does not preclude the major surgery but can be solved by a minor surgical procedure.

They have, in the space of two weeks, been seen by a consultant, listed for surgery, pre-assessed for this procedure and given a date. Meanwhile, I am waiting for an appointment in the same department and it’s going on seven months without an idea of when I will be seen.

My managers are aware of the situation and she is almost gleeful in how they are telling everyone that this has happened, that they’ve jumped the queue and they have basically cheated the system for a date.

I am so angry. I do not see how it is fair. AIBU to complain to my managers about this, as at the very least I think you shouldn’t be so gleeful about it?

OP posts:
GreenFootstool · 03/07/2026 15:17

iamfrustrated · 03/07/2026 14:09

The general gist is she was annoyed that the minor procedure might disrupt a holiday she has planned next year. So she complained and complained to the manager and next thing we know, she’s bragging the next morning about getting fast tracked!

Right, so who fast tracked her?

On what basis was this done?

Who are you going to report for abuse of their position exactly?

randomchap · 03/07/2026 14:48

iamfrustrated · 03/07/2026 14:09

The general gist is she was annoyed that the minor procedure might disrupt a holiday she has planned next year. So she complained and complained to the manager and next thing we know, she’s bragging the next morning about getting fast tracked!

So just hearsay then?

SoSoLong · 03/07/2026 14:47

If your manager offered to fast track your appointment, would you turn it down? Hand on heart?

iamfrustrated · 03/07/2026 14:40

Hankunamatata · 03/07/2026 14:40

Perhaps surgical team decided they didn't want to do major surgey without minor issue being sorted first? So she was fast tracked to enable major surgery to take place.

She’s said this isn’t the case. She’s very gleeful.

OP posts:
Hankunamatata · 03/07/2026 14:40

Perhaps surgical team decided they didn't want to do major surgey without minor issue being sorted first? So she was fast tracked to enable major surgery to take place.

iamfrustrated · 03/07/2026 14:09

GreenFootstool · 03/07/2026 13:58

OK, and how was she fast tracked?

Who arranged it?

In what way was this not appropriate or within policy?

The general gist is she was annoyed that the minor procedure might disrupt a holiday she has planned next year. So she complained and complained to the manager and next thing we know, she’s bragging the next morning about getting fast tracked!

OP posts:
GreenFootstool · 03/07/2026 13:58

iamfrustrated · 03/07/2026 12:55

It’s the fact she was fast tracked in to see a consultant. She’s said herself she knows that she should’ve been waiting a long time

OK, and how was she fast tracked?

Who arranged it?

In what way was this not appropriate or within policy?

iamfrustrated · 03/07/2026 13:57

Flumposie3 · 03/07/2026 13:53

I was due to have surgery tomorrow. It was cancelled as they have given my appointment to someone else. I wish they hadn't told me that!

To be fair, sometimes we do say it can help soften the blow if we explain it’s because of cancer cases etc!

OP posts:
Flumposie3 · 03/07/2026 13:53

I was due to have surgery tomorrow. It was cancelled as they have given my appointment to someone else. I wish they hadn't told me that!

iamfrustrated · 03/07/2026 13:22

InQuiresandplaceswheretheysing · 03/07/2026 13:20

Exa this. Especially if the major surgery involves multiple teams and lots of planning, they won’t want to delay it.

The colleague has said that the minor procedure doesn’t preclude surgery.

OP posts:
InQuiresandplaceswheretheysing · 03/07/2026 13:20

Octonaut4Life · 03/07/2026 12:55

If the major surgery is urgent surely it's reasonable that the minor surgery to enable it should be prioritised ahead of other cases?

Exa this. Especially if the major surgery involves multiple teams and lots of planning, they won’t want to delay it.

iamfrustrated · 03/07/2026 13:11

Locutus2000 · 03/07/2026 13:10

How? Unless they run the hospital on their own? There are checks and balances which prevent exactly this situation, and have been for years.

I think your colleague is on the wind up.

They’re not. Believe me, they’re so open about their entire health history, we’d know if they’d had this issue before.

OP posts:
Locutus2000 · 03/07/2026 13:10

iamfrustrated · 03/07/2026 12:59

Our manager has apparently been the one to fast track it all

How? Unless they run the hospital on their own? There are checks and balances which prevent exactly this situation, and have been for years.

I think your colleague is on the wind up.

iamfrustrated · 03/07/2026 13:10

ToffeePennie · 03/07/2026 13:06

This infuriates me.
I’ve been waiting for surgery for 3 years. This issue is debilitating, getting worse and making my life absolute hell on earth. I have tried to kill myself because waiting is so painful and I have no control and no dates. I’m at the mercy of a random person who doesn’t have to try and live my life. (Yes I’ve had therapy, my therapist agrees it’s a physical issue there’s nothing wrong with my head).
All this because people are not triaged for my type of surgery, but instead it’s done of a wait list. Whilst I am getting and feeling worse knowing full well there are people who can live their life ahead of me on list because they just want the cosmetic side.
When you see injustice like this please call it out!

It really angers me.

OP posts:
ToffeePennie · 03/07/2026 13:06

This infuriates me.
I’ve been waiting for surgery for 3 years. This issue is debilitating, getting worse and making my life absolute hell on earth. I have tried to kill myself because waiting is so painful and I have no control and no dates. I’m at the mercy of a random person who doesn’t have to try and live my life. (Yes I’ve had therapy, my therapist agrees it’s a physical issue there’s nothing wrong with my head).
All this because people are not triaged for my type of surgery, but instead it’s done of a wait list. Whilst I am getting and feeling worse knowing full well there are people who can live their life ahead of me on list because they just want the cosmetic side.
When you see injustice like this please call it out!

iamfrustrated · 03/07/2026 13:03

LizzieSiddal · 03/07/2026 12:59

I’m surprised anyone is surprised by this. This happens all the time in my experience of some people who work in the NHS. They also seem to take a lot of “sick days” to coincide with various occasions they wish to attend.

It’s gone on forever.

Yes, lots and lots of sick days

OP posts:
SoScarletItWas · 03/07/2026 13:01

iamfrustrated · 03/07/2026 12:59

Our manager has apparently been the one to fast track it all

‘Apparently’. So we don’t know. Is your manager clinical?

Or are THEY the person scheduling the appointments and abusing the system? If so, either ask them to do it for you (if you can’t beat them…) or complain.

LizzieSiddal · 03/07/2026 12:59

I’m surprised anyone is surprised by this. This happens all the time in my experience of some people who work in the NHS. They also seem to take a lot of “sick days” to coincide with various occasions they wish to attend.

It’s gone on forever.

iamfrustrated · 03/07/2026 12:59

Our manager has apparently been the one to fast track it all

OP posts:
SoScarletItWas · 03/07/2026 12:58

paleyellowbrick · 03/07/2026 12:55

Who was involved in fast tracking her?

This is the crux of it. Come on OP tell us how she did it!

iamfrustrated · 03/07/2026 12:57

BeaTwix · 03/07/2026 12:56

Is your issue “fairly urgent”?

Maybe they have been prioritised as the original “fairly urgent” procedure can’t take place until the incidental finding has been dealt with.

No, they’ve been quite open that the minor procedure doesn’t preclude the major surgery and it’s not even necessary, it’s entirely incidental that it was even picked up.

OP posts:
Friendlygingercat · 03/07/2026 12:57

Some time ago I needed a minor surgical procedure. I saw the consultant privately and told him it would have to be NHS. The procedure (which would normally have meant a long wait) was done within 3 weeks.

Mistymaglets · 03/07/2026 12:56

Unless you are waiting for exactly the same procedure then you can't compare.
Even then it's difficult because there are other factors at play, not just first come first served.
It is annoying if they are rubbing it in your face though.

BeaTwix · 03/07/2026 12:56

Is your issue “fairly urgent”?

Maybe they have been prioritised as the original “fairly urgent” procedure can’t take place until the incidental finding has been dealt with.

Octonaut4Life · 03/07/2026 12:55

If the major surgery is urgent surely it's reasonable that the minor surgery to enable it should be prioritised ahead of other cases?

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