To think that retailers should be forced to tell us who they are using as couriers BEFORE we commit to buying something?

I can't really remember now! Crew Clothing and Seasalt were two of them.

I used to be a shopaholic- both in store and online. But poor service in both has cured me. Most of the shops (that are left) seem to have ditched customer service and a nice customer experience and waiting for parcels that may show up, and a returns process has finally cured my ways. I don’t bother buying much these days.

My heart also sinks if I see Royal Mail. It takes ages to arrive and I've been sitting in the living room (about 3 feet from the front door) when they've not even knocked the door and just put a card through to say no one was in.

I've never had an issue with Evri! Everything has always been delivered well, on time and carefully. The tracking system is accurate. I've only once had a delivery not arrive when it was scheduled and the tracking system noted it, gave a delivery date of the following day and there it was.

Our Evri driver is so good that Evri is actually my preference! I am aware that is very unusual though.

I actually love inpost. They are amazing.

Royal mail is my number 2 for general items but I choose them for expensive stuff.

If I don’t know who the carrier is I get expensive items shipped to the in-laws village.

Half the town is baffled as to how she is still allowed to "deliver" for Evri. As the 6 weeks holiday is approaching she will not be delivering a thing for the next 6 weeks and instead everyone will need to collect round her house when she decides she will be in. People have complained.

The only courier service I've had a problem with so far has been Yodel. If I was going to buy something and saw that it would be delivered by them, I'd try and find the item somewhere else that uses someone else.

Evri are generally very good and my most used service for deliveries is Royal Mail and fortunately, we have a fairly regular same postman and he always delivers or leaves my parcel in the porch with no problems.

My heart sinks as well. Royal Mail are impossible to sort out if you are not in, and they have lost my parcals.
With Evri i can pick up at a little shop on my way home from work.

I agree that it should be clearly displayed, you shouldn’t have to search for this information.
In my area, Evri are truly awful, I’ve had six parcels from different retailers go missing in the last month alone. I can’t understand the false economy of companies continuing to use them, if they have to continually issue refunds to customers.
I recently placed an order with M&S. Part one of the order came within two days, via Royal Mail. Part two came two weeks later, via Evri. Part 3 arrived after a further five days, again via Evri. Enough said….🙄😩

When Evri was Hermes I had a lovely lady courier, I could even drop off & pick up parcels from her house, we were on first named terms. Then it changed to Evri & everything changed to shit with parcels going missing. I don't have any problems with Royal Mail or DPD, just Evri.

Can't believe they're allowed to get away with this.
Hope yours turns up soon.
Mine is due tomorrow 🤞.

Mine is still in transit, although the tracking info shows it has made some progress.

However, the "last mile" courier has now been changed to Yodel, even though the website explicitly said they used Royal Mail.

You've made me check an order that seems to be taking longer than expected, and it's exactly this!

First time it's happened on an actual .co.uk website and it actually says UK based on the main page.

I did think it was cheap at the time of ordering, but didn't think to check, although nothing says anything about being overseas China anyway.

Had it once with Etsy and haven't ordered anything from there since.

https://www.quibble.org.uk

Amazon now knock and run. I work about 10 feet from the door and they’ve generally gone by the time I answer

I love that insta reel

I so agree! around here Royal Mail, DPD and Amazon are reliable, Evri are not.

there is a new site called quibble, I might log this on there

Ive read that Amazon drivers are being told to not even knock on the door now just to leave parcels and rely on doorbells.
Then today I saw my neighbour was in, his work van was there, (the driver had to walk past it on the small drive) and he had an amazon parcel leaning against his front door.
It puts me off ordering online ATM. EBay is awful , it's taking over a week for parcels here.

My issue is websites that say they don't deliver to our area at all.
We're close to, but not in the Scottish Highlands.
Even for those in the Highlands, most couriers deliver there, so not sure why a company would choose not to.

I've spent time looking at a website, selecting and when it's time to check out, nope! Don't deliver.
So frustrating, I just go elsewhere now.

Wow, they've cheek of some people!

Wow, cheeky Michelle!! That is shocking behaviour as they get paid for delivering.

It's the Royal Mail small packages that you need to print yourself for Vinted.
So a small envelope item you need to print it, Post Office won't do it.

I ordered something through Amazon but it was being delivered by Evri. It appears to be lost and I cannot for the life of me cancel the order or get a refund because it goes around in circles telling that the courier are expecting the parcel. When I try to put in for a refund it goes to various screens and back again and doesn’t give me an option for refund. No idea how to get my money back. Amazon say they can’t refund as it’s a third party sale. But it keeps taking me back to Evri and then back to Amazon.

I love my Evri driver, he always gets a £10 christmas tip like the milkman 😆 Lots of people don’t seem to realise that not only can you choose your courier on Vinted you can also choose your courier as a seller. I see a lot of listings saying “don’t choose in post I don’t live near one”. Or “don’t choose a service that needs a label as I don’t have a printer”. I don’t understand that one, but maybe because all the shops I live near print the labels for you.

Had two things delivered by Evri last week. Both arrived broken. Have taken to begging anyone I buy anything from NOT to use Evri.

Amazon are my problem