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Calling the police to check on a crying baby

758 replies

summermumma2021 · 27/06/2026 00:08

Just had to call the police to check on a new neighbours baby. What would
you have done in this situation?
New neighbours live down our road around 100m away from us and could hear loud very distressed crying for over half an hour.

It sounded like a newborn or young baby crying and so I assumed they’d settle or some attempt to comfort them would be made but the crying stayed at the same level for ther period time. I could also hear raised voices and car doors slamming and I asked my husband if he’d heard it too (he was downstairs) and he said yeah he was worried as well.

Anyway in hoping it was nothing and the little one is fine but it just didn’t sit right and it sounded like no attempt to comfort them was being made at all.

i have no idea who the new neighbours are as it’s quite far from our bit of the road but for it to be that loud from this distance didn’t seem right. I have also had three colicky babies so I do know babies can cry for periods of time but as I said it sounded like no attempt to help them was being made.

Anyway police treating it as a priority case and checking things out. Just wanted to share really as worried.

OP posts:
BringBackCatsEyes · 27/06/2026 10:46

Oncemorewithsome · 27/06/2026 10:19

I feel so sad for the parents having a tough time and then having the police called on them 😱

I can’t imagine doing that. I had a colic baby who cried nonstop despite my best efforts and yes there were a few raised voice moments and tears from me too. Thank God we had kind neighbours who only expressed sympathy and support.

Since your neighbours knew your baby had colic and that you were doing your best to soothe them, it would be very strange for someone to call the police under those circumstances.

Someone who could hear your baby 100m away, along with shouting and slamming doors isn't the same situation.

FWC2026 · 27/06/2026 10:43

thaisweetchill · 27/06/2026 00:25

Is this the first time you’ve been concerned?

as a second time mom of a 6 week old my baby could cry for that amount of time because of boiling the kettle, making the bottle, changing nappy whilst waiting for it to cool down…

That's a completely unnecessary amount if time.

mrsrobinson84 · 27/06/2026 10:43

I think it’s wrong to call the police! Have you had a new born who has colic or who cry’s? & no sleep so the parents argue? Has one one ever been though that? Calling the police is over the top! If you were really worried why wouldn’t you go over & ask how she is & if you could help in any way!

Willyoujust · 27/06/2026 10:43

I am absolutely appalled at the amount of people that think you are being unreasonable for phoning the police!!!! If ever you hear domestic abuse and you know that a child is present, you should absolutely phone the police!!!!

Newstartplease24 · 27/06/2026 10:42

I remember dawn raids to get women out of abusive situations. I remember cleaning crews when people weren’t coping. We had a secret Santa where people sent presents to each other.
I was invited to nap in a mumsnetter’s central london flat because working full time with a non sleeping baby was killing me.
people sent food parcels

FWC2026 · 27/06/2026 10:42

summermumma2021 · 27/06/2026 00:24

Thanks, that was my thought process too. It’s hard to explain but whatever was going on just didn’t seem quite right.

Obviously a better quality of call handler. Thankfully!!

Ayarreet · 27/06/2026 10:39

GrandmasCat · 27/06/2026 06:54

I don’t know what to make of this, do you mean that social workers cannot stress about their kids appearing distressed or do you think SW should just ignore prolonged crying?

I was expressing my scepticism that the poster I quoted was a Social Worker.

LittleBearPad · 27/06/2026 10:39

BravasPatatas · 27/06/2026 10:37

Yeah, I guess you’d be able to hear the crying, shouting and door slamming even louder if you were closer.

And understand what is being said too. That might be important too…

FWC2026 · 27/06/2026 10:39

ToKittyornottoKitty · 27/06/2026 00:44

OP feels something could be wrong though, safe guarding is everyone’s responsibility but what use is that if the call handler won’t listen because it’s hot tonight? A welfare check isn’t a crazy idea at all.

Exactly!

Newstartplease24 · 27/06/2026 10:39

LittleBearPad · 27/06/2026 10:27

Cobblers. Your rose tinted glasses are misleading you.

Were you in mumsnet in 2008, @LittleBearPad ?

BravasPatatas · 27/06/2026 10:37

LittleBearPad · 27/06/2026 10:14

Because it’s easier to hear what’s going on from outside than 100m away Hmm

Edited

Yeah, I guess you’d be able to hear the crying, shouting and door slamming even louder if you were closer.

FWC2026 · 27/06/2026 10:36

TheMoanerLisa · 27/06/2026 00:41

Is that a standard protocol or just what you would have done. Worrying if that is a standard Police response.

Duty Social Worker wouldn't have responded immediately. In some situations, baby could be dead by the time SS routinely follow up.

Exactly.

plus it pays to remember, I can say I'm a Surgeon, doesn't mean I actually am! (I'm definitely not! 🤣)

hereweareagain33 · 27/06/2026 10:35

These threads always go the same way. No the relevant authority is not social services. It’s definitely the police. The OP did the right thing. If there is a domestic disturbance then they are in the position to deal with it. They might make onwards referal to social services if further support is warranted.

I don’t know whether to laugh or cry at the idea of some kind of social services flying squad for out of hours disturbances involving children 🦸‍♀️

Rewis · 27/06/2026 10:34

Op did the right thing by calling the police. She described the situation and then there are trained people to assess if it is a police matter. General public doesn't have to decide if it is worthy of a visit. You can always call emergency services if you are unsure. They actually encourage it.

Best case scenario is that police turns up and it is just baby crying and two very tired and embaressed parents. Worst case scenario is, well you know.

Seahorsesplendour · 27/06/2026 10:33

@summermumma2021 You 100% did the right thing & I hope you got some sleep in the end!!

you passed on the information to the authorities , if they feel they don’t need to act you’ve done your part which is all we can do as reasonable citizens!!

I'm glad they did check!

to those saying she shouldn’t have acted on it she sounds like she made a reasonable decision in uncertain circumstances

surely it’s better to act & find out all was well than to not act & find out all was not well

FWC2026 · 27/06/2026 10:31

Imanexcellentdrivercharliebabbit · 27/06/2026 00:39

Yes I’ve spent loads time in the MASH and I can’t imagine police or EDT in social care will pick this up

Several hours/ all night maybe ?
so if you are concerned keep an ear out and if same now call EDT children’s services

*Emergency Duty Team

So 'lesson will be learnt' us as much higwash as we assumed it would be.

superspideysense · 27/06/2026 10:29

Oncemorewithsome · 27/06/2026 10:19

I feel so sad for the parents having a tough time and then having the police called on them 😱

I can’t imagine doing that. I had a colic baby who cried nonstop despite my best efforts and yes there were a few raised voice moments and tears from me too. Thank God we had kind neighbours who only expressed sympathy and support.

Same. I had awful times. But OP said it sounded different and her gut said otherwise.

I’d rather check and be wrong.

I called the police when overheard some horrendous stuff. I couldn’t figure out which house at the back it was but could direct the police. Due to the sounds and intensity the police did check. Turned out a child had been harmed by an adult.

I could have ignored it. I could have thought it was a standard argument. But something just wasn’t right.

LittleBearPad · 27/06/2026 10:27

Newstartplease24 · 27/06/2026 10:24

That’s true - people really did help each other on mn back then. You wouldn’t have had calling the police and “sitting right”, you’d have had 16 DBS checked women consisting of breastfeeding support workers, relationship experts and sling consultants, with a support motorcade of food and gin

Cobblers. Your rose tinted glasses are misleading you.

superspideysense · 27/06/2026 10:26

ChaosIsMyNorm · 27/06/2026 09:03

As a dispatcher and ex police officer, I would send my officers and it wouldnt get any push back. We would rather take the risk of being wrong 99 times if it meant we got it right once.

Op I would of done the same thing too.

Good to know.

so many poor babies have been abused - it’s worth the risk of being wrong.

people belittling OP need to check themselves.

FWC2026 · 27/06/2026 10:26

HumberSquid · 27/06/2026 09:20

Better for whom?
Are you suggesting we all call the police if a baby cries for a period? I can imagine it doing a lot of harm.

Yes, that's exactly what I'm suggesting. We call the police everytime we hear a baby cry.
🙄🙄🙄🙄

Your comprehension could do with some improvement.

Most adults know when something doesn't sound right/ usual.

It won't do the baby (the most vulnerable person here) any harm if the police check on it. If there's a DA situation bc the woman can get help, even if she doesn't use that opportunity she will know people around them care & it may give her the courage to do something about her situation.

most adults can tell the difference between an unsettled colicky baby & a distressed baby.& even if they get it wrong it's better than just ignoring a vulnerable baby the police would rather check than have something happen to a baby.

Newstartplease24 · 27/06/2026 10:24

Anonymousical · 27/06/2026 08:06

Have fun imagining! I'm so old now my now-grown baby was born on Old Mumsnet and they'd have been more likely to have 3 MNers drive there to physically knock the door than be ripping the piss out if it. There were many 'rescues in the night' back then. Would be so risky these days though, funny how things change, I'm nostalgic now.

That’s true - people really did help each other on mn back then. You wouldn’t have had calling the police and “sitting right”, you’d have had 16 DBS checked women consisting of breastfeeding support workers, relationship experts and sling consultants, with a support motorcade of food and gin

Oncemorewithsome · 27/06/2026 10:19

I feel so sad for the parents having a tough time and then having the police called on them 😱

I can’t imagine doing that. I had a colic baby who cried nonstop despite my best efforts and yes there were a few raised voice moments and tears from me too. Thank God we had kind neighbours who only expressed sympathy and support.

TheFairyCaravan · 27/06/2026 10:18

BravasPatatas · 27/06/2026 10:10

How would walking past the house give you more of an idea of what was going on?

OP was 100m away. She decided no one was consoling the baby. Had she have walked past she maybe would have heard someone singing to it, or shhhing it. She might have seen someone walking round with it, through a window and some parents trying their best.

Alittlefrustrated · 27/06/2026 10:15

Well my son had colic and screamed non stop for a couple of hours every evening, regardless of what we did. It would of sent me over the top if the police were added to the mix.
The slamming doors etc is different though - better safe than sorry.

Thatcannotberight · 27/06/2026 10:15

Ponoka7 · 27/06/2026 10:13

How long ago was that? There should now be a designated DV team and special considerations for child concerns.

Three years ago. We had to leave the house for safety.

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