Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Calling the police to check on a crying baby

758 replies

summermumma2021 · 27/06/2026 00:08

Just had to call the police to check on a new neighbours baby. What would
you have done in this situation?
New neighbours live down our road around 100m away from us and could hear loud very distressed crying for over half an hour.

It sounded like a newborn or young baby crying and so I assumed they’d settle or some attempt to comfort them would be made but the crying stayed at the same level for ther period time. I could also hear raised voices and car doors slamming and I asked my husband if he’d heard it too (he was downstairs) and he said yeah he was worried as well.

Anyway in hoping it was nothing and the little one is fine but it just didn’t sit right and it sounded like no attempt to comfort them was being made at all.

i have no idea who the new neighbours are as it’s quite far from our bit of the road but for it to be that loud from this distance didn’t seem right. I have also had three colicky babies so I do know babies can cry for periods of time but as I said it sounded like no attempt to help them was being made.

Anyway police treating it as a priority case and checking things out. Just wanted to share really as worried.

OP posts:
LondonLass2026 · 27/06/2026 13:25

I'm glad you weren't my neighbour when my son was born. He screamed day and night as he was born a little early, and he was very colicky. Anyone walking past would have assumed something was wrong but he was well loved and cared for. He just had a tricky start to life. It soon settled.

If anyone had called the police on me back then, I would be absolutely gunning for them. I had enough to deal with with my husband walking out, the premature birth, and having no money, not to mention PND.

Peonies12 · 27/06/2026 13:24

Well I hope you aren’t my neighbour. Mine cried so much as a baby, and even now often has long tantrums. Trust me we did everything possible to stop it

Lifeomars · 27/06/2026 13:23

My neighbour's youngest used to cry a lot for the first 18 months, it never occured to me to call the police. I guess this was because they have two older children who always seem happy, confident and very well cared for He's older now and the crying has stopped, i think it was just how he was at that very young age. It is hard to know what to do and my response was informed by knowing the family and seeing that to the best of my knowledge it is a happy family. In the OP's situation I would not have called the police as 30 mins crying is not unheard of, mine use to howl for ages and very little other than being held all the time would comfort them. A family member was reported by her neighbour because of the terrible screams her daughter made when she had her hair washed along with cries of "please mummy no, please stop" The thing is hearing this through the wall would raise alarm bells. I do think it is better to report than not to because we never know what is really going on.

walrushurricane · 27/06/2026 13:22

A friend of mine has a neighbour who has called the police and social services several times due to the noise her children make. They have never bothered to actually ask her what is going on. If they did they might stop wasting police time and causing my friend more stress. You sound similar OP.

FWC2026 · 27/06/2026 13:20

Oncemorewithsome · 27/06/2026 10:19

I feel so sad for the parents having a tough time and then having the police called on them 😱

I can’t imagine doing that. I had a colic baby who cried nonstop despite my best efforts and yes there were a few raised voice moments and tears from me too. Thank God we had kind neighbours who only expressed sympathy and support.

What about babies who aren't getting a parents 'best efforts'?

they are the concern here. Not good parents hurry feelings.

PossumHollow · 27/06/2026 13:17

The amount of people equating a baby crying for 30 minutes to child abuse!! Jfc. People have lost all reason.

I can’t sleep at night sometimes thinking about the horrific stories about babies being murdered and abused. It’s awful and obviously people around them could and should have done more and all of society should learn lessons. But this is just so far removed from that. It’s like people are just projecting their pain and sadness about these awful cases onto random innocent families whose babies cry or who might raise their voices or who might even slam a door. That doesn’t help. It’s just insane. No, it’s not fucking reasonable to call police when you hear a baby cry. Even when doors slam or you hear voices. That’s not legitimate or proportionate. It’s a waste of everyone’s time.

EarthSight · 27/06/2026 13:16

Switcher · 27/06/2026 13:12

No idea why you felt the need to post about it online though.

It could be the most dramatic thing that's happened to the OP in a while and she wants people to gossip with about it. Sorry OP, but your post did make me wonder about that a little.

Pudmyboy · 27/06/2026 13:15

You did right @summermumma2021 , and as you said in an earlier post, you weren't the only one calling in: maybe that's why it was taken seriously?
Good on you for trusting your gut!

herbalteabag · 27/06/2026 13:15

My first baby screamed the house down in the early hours every night for what seemed like forever. It was summer on a quiet road with all the windows open so the entire street would have been able to hear. Nothing we did helped, he had colic but whatever we tried didn't really work.
I would guess it's something like this and either one of the parents has got a bit stressed and gone for a drive, or gone to buy something from the 24 hour supermarket for the baby but are sleep deprived and feeling a bit ratty. But obviously that's a massive assumption, so if you think something else you are always right to report it.

walrushurricane · 27/06/2026 13:13

I think it very over the top to call the police because a baby has been crying for half an hour. You should have knocked on the door and they may have had a good explanation. Instead you have used police time and made your new neighbour's feel very unwelcome.

EarthSight · 27/06/2026 13:12

ShetlandishMum · 27/06/2026 00:18

Why didn't you go and offered your help? To see if things were a police matter?
Children do cry a lot. We have three and tbh you would most likely have called the police more than once on us for no good reason.

I people like you mean well, but your suggestion is batshit. You either aren't very bright, or you're not very street-smart or good with people.

It is in no way OPs responsibility to offer help to a stranger's baby like this. It is not a hunter-gatherer society whereby the mothers help each other's baby in a tribe. They may be neighbours, or they might live on the same street, but they are still strangers. Not friends or family. Calling the police if you're concerned about a child is expected, but no more. Depending on the situation, by 'offering her help', she might be getting involved in a potentially risky or even dangerous situation herself. In some neighbourhoods, such offers to 'help' would result in a door being slammed in your face, at minimum, and potentially future issues for you or your children if it's on a rough estate in particular.

So often, people have such high expectation of women, and your daft suggestion shows it. Women are expected to be free care-in-the-community, a free resource that can be used at any time in a way I just don't see being expected by men.

Switcher · 27/06/2026 13:12

No idea why you felt the need to post about it online though.

FWC2026 · 27/06/2026 13:08

JLou08 · 27/06/2026 09:41

Social services are not an emergency service, they have no power of entry and go out alone with no back up team to call on who can blue light there. OP heard a domestic dispute, doors slamming and a baby distressed for an hour. It's probably nothing, but if you didn't take action on that call and the baby had been injured/left alone ill and deteriorated but it wasn't picked up until a few days later when social services get in, you'd be under a lot of scrutiny.

If they were actually a call handler!

id expect an actual call handler to know that the police ARE the emergency service you need to contact & they will contact SS if necessary.

TheFairyCaravan · 27/06/2026 13:06

Summermumma94 · 27/06/2026 12:51

Well that’s how loud the crying was and although I wouldn’t have known which house in particular it’s a row of 4 houses, so I’m sure the police would’ve been able to work it out.
I don’t know any of the families there and wouldn’t be able to know what they look like so how can I possibly be prejudiced?

Name change fail!

So it could have been 3 events from 3 different houses, no? But you just jumped to conclusions.

Nsky62 · 27/06/2026 13:03

ShetlandishMum · 27/06/2026 00:18

Why didn't you go and offered your help? To see if things were a police matter?
Children do cry a lot. We have three and tbh you would most likely have called the police more than once on us for no good reason.

Depends if she felt she could do.

FWC2026 · 27/06/2026 12:58

EsmeCrowfoot · 27/06/2026 09:35

Was just thinking exactly the same thing. It's not always safe to personally intervene, though, so I disagree with those saying OP should have done that. I think the call to the police was justified, better a bit of time potentially wasted than the risk of another terrible case like the ones we read in the papers all too often. Bit perturbed to hear that the police potentially wouldn't have done anything, though.

You just have to hope you're jn an area where the call handlers don't think they're God & 'know' it's not a priority!

Summermumma94 · 27/06/2026 12:56

Livelovebehappy · 27/06/2026 12:53

Walk down any street at night time and you will hear a baby crying. Babies cry at night for multiple reasons. A mother at the end of her tether and sleep deprived might raise her voice or slam a door. That doesn’t make her a bad mum. If people reacted as OP has done the police would be inundated with calls every night.

That’s not what I was describing though. It was more than that.

Summermumma94 · 27/06/2026 12:56

Calliopespa · 27/06/2026 12:52

I do kind of see your point that the most unhelpful thing to have happen when grappling with a colicky baby would be to have the police called on you.

I can't help feeling there might have been some halfway measure to try first - walking down and looking from across the road, or knocking on their neighbour's door to see if they could shed light.

Yeah I also felt like perhaps it was a bit much but as I said it was concerning and again because it was so late at night, I didn’t want to go walking past trying to investigate.

My husband (who had been downstairs) said he’d actually been worried too and had listened for a while to see if it settled down but noticed he could hear shouting, the baby still screaming and car doors slamming and driving off and then coming back, shouting started again.

best case scenario is that they just had a bad night but worst case is exactly why I felt like I needed to at least pass on the info to someone who could help.

Livelovebehappy · 27/06/2026 12:53

pincklop · 27/06/2026 01:47

100% you did the right thing. If there’s something off and you did nothing and the kid dies then you wouldn’t forgive yourself. Act on your instincts, if it’s nothing then there’s no harm done; but don’t wait until you can’t hear the crying anymore. Get these kids the protection they deserve. If it feels wrong just report it

Walk down any street at night time and you will hear a baby crying. Babies cry at night for multiple reasons. A mother at the end of her tether and sleep deprived might raise her voice or slam a door. That doesn’t make her a bad mum. If people reacted as OP has done the police would be inundated with calls every night.

Calliopespa · 27/06/2026 12:52

ShetlandishMum · 27/06/2026 00:26

Sometimes I think MN is a bit over the top.

I do kind of see your point that the most unhelpful thing to have happen when grappling with a colicky baby would be to have the police called on you.

I can't help feeling there might have been some halfway measure to try first - walking down and looking from across the road, or knocking on their neighbour's door to see if they could shed light.

Summermumma94 · 27/06/2026 12:51

Rednorth · 27/06/2026 12:47

DH just reminded me that 100m is 2 Olympic swimming pools away, and asked how the heck someone would know which house something was coming from at that distance without investigating.

He thinks its stinks of drama sprinkled with prejudice (just assumed the worst)

Well that’s how loud the crying was and although I wouldn’t have known which house in particular it’s a row of 4 houses, so I’m sure the police would’ve been able to work it out.
I don’t know any of the families there and wouldn’t be able to know what they look like so how can I possibly be prejudiced?

Summermumma94 · 27/06/2026 12:50

MrsPapillon · 27/06/2026 12:34

I don’t think you were wrong to call the police for a check, but you were very wrong to assume that the parents were making no attempts to calm the child. When my DD had colic she would scream hysterically despite us walking the floor with her for hours, rocking her, gently talking to her and singing to her, putting her in a sling, a rocker, pushing in her pram, literally everything we could try and NOTHING calmed her.

I’ve had colicky babies myself (which turned out to be CMPA) and there is a slight pause between cries usually at the very least or a change to the cry if someone is trying to settle them.
This was was a very loud, very distressed cry for a prolonged period. Ultimately it was hours after I made that call. It just didn’t sound right at all.
it’s had to describe but I think as parents you do recognise cries and can hear a colic cry or a scared pain type cry. Obviously the two can sound similar.
Anyway the police came and checked and they did also have others calling too. I’d rather it just be that they had a bad night and things are essentially fine but if it was what it seemed like then I felt like the baby was my priority not potentially offending new neighbours.

FWC2026 · 27/06/2026 12:47

Eggplant19 · 27/06/2026 09:24

better to be safe than sorry but I would’ve probably knocked on the door first… we have a baby that shrieks whilst we rock him for nearly every nap and bedtime. We’ve had to have the windows wide open during the heat and have been terrified what the neighbours think! I’d feel like an awful mum if police came round… knowing I do everything to try and soothe my baby but he still cries

Yes, you probably would feel awful. But frankly 'so what'? If it keeps another child safe that's not being rocked & comforted then it's a tiny price to pay isn't it?

Rednorth · 27/06/2026 12:47

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

DH just reminded me that 100m is 2 Olympic swimming pools away, and asked how the heck someone would know which house something was coming from at that distance without investigating.

He thinks its stinks of drama sprinkled with prejudice (just assumed the worst)

FWC2026 · 27/06/2026 12:44

Willyoujust · 27/06/2026 10:53

The OP said the baby was screaming for 30 minutes and things didn’t seem right. Perhaps if more people alerted the authorities when they had a feeling like this in their gut instead of worrying that they were overreacting, there wouldn’t be so many abused, dead children.

Exactly