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Calling the police to check on a crying baby

758 replies

summermumma2021 · 27/06/2026 00:08

Just had to call the police to check on a new neighbours baby. What would
you have done in this situation?
New neighbours live down our road around 100m away from us and could hear loud very distressed crying for over half an hour.

It sounded like a newborn or young baby crying and so I assumed they’d settle or some attempt to comfort them would be made but the crying stayed at the same level for ther period time. I could also hear raised voices and car doors slamming and I asked my husband if he’d heard it too (he was downstairs) and he said yeah he was worried as well.

Anyway in hoping it was nothing and the little one is fine but it just didn’t sit right and it sounded like no attempt to comfort them was being made at all.

i have no idea who the new neighbours are as it’s quite far from our bit of the road but for it to be that loud from this distance didn’t seem right. I have also had three colicky babies so I do know babies can cry for periods of time but as I said it sounded like no attempt to help them was being made.

Anyway police treating it as a priority case and checking things out. Just wanted to share really as worried.

OP posts:
walrushurricane · 27/06/2026 14:35

Bluebells84 · 27/06/2026 14:10

OP a significant part of my job is safeguarding. You absolutely did the right thing, well done. Yes it could just have been a hot grouchy night with a baby that wouldn’t settle, but the fact you could hear it from so far, there was more than just a crying baby and your gut felt something was off, shows that it was an immediate concern and not something that could wait for a children’s services report the following day (which also wouldn’t be dealt with quickly as of course, it was a Friday night). You were also not the only caller, so that helps to validate the situation.

I hope that you’re okay and that things settled. Domestic concerns often come to light through 3rd party reports (very often neighbours) and can help to add pieces to a puzzle. I’ll say it again - you absolutely did the right thing for that baby and please don’t hesitate to do it again if you had concerns. Please ignore people on here who are “armchair experts”.

They aren't "arm chair experts" They are people who have had babies that cried incessantly and found it stressful. The baby was crying for half an hour and OP was too far away to hear of the parents were trying to comfort them.

Oooeeh · 27/06/2026 14:33

walrushurricane · 27/06/2026 14:01

Babies have also died at the hands of monsters without making any sound. Perhaps everyone should call the police to check on neighbour's if the baby can't be heard much.

So wait. Prolonged crying by young baby.

Raised voices / slamming doors. Baby not being calmed down. Two grown adults both feeling like the situation isn’t ok.

and because babies have died in silence it’s better not to do a welfare check ?

shame on you. I would have no qualms about anyone doing a welfare check on my family. I’d feel like there’s people looking out for me and understand that they don’t want to get involved.

Cakeface11 · 27/06/2026 14:32

Our first born had undiagnosed CMPA for the first 6 months of her life. She would scream in my arms for hours and there were times where eventually I would have to set her down while I cried myself into some kind of state of sleep as being held seemed to upset her more at times. My husband took 4 weeks off work on stress leave after coming close to a mental breakdown. By the time she was 6 months old I ended up taking myself to A&E because I had thoughts of ending my life and was diagnosed with severe postpartum depression and postpartum anxiety. We had plenty of slamming doors and shouting because we were both at breaking point. If the police had turned up at my door it would have broken me further…but that doesn’t necessarily mean my neighbours would have been wrong to call them. It’s a tough one - this situation could be desperate parents at breaking point unable to settle their baby or it could be something sinister that needs to be reported so I don’t think you're being unreasonable for calling the police.

I think what’s unreasonable are some of the assumptions you’re making. “I assumed they’d settle or some attempt to comfort them would be made” - you have no idea of what the effort might be being made to settle the baby. “Ive also had colicky babies myself who took hours to settle but I was there settling them and there’s a difference between the cries.” - you can’t judge the difference between a random baby’s cries.

I can appreciate for some people comments like this can be triggering as it takes them back to a hopeless time in their life where they tried their best with their baby and nothing worked and they feared what others would think. But despite how horrible it would feel as a desperate parent to have the police show up I still don’t think it is wrong to call them- if you’re genuinely concerned about the baby in question it’s the right thing to do.

Thesummer · 27/06/2026 14:31

Nobody can predict what was going on. If in doubt and something doesn't sit right, better safe than sorry. With all the recent horrible stuff in the news about abuse and harm of very young children I would not hesitate to do the same as the OP just to be on the safe side. I could not live with myself if I told myself never to do anything for fear of being "nosy" and it later transpired something awful had happened. This is exactly how so many child abuse cases go undetected for so long, people are so entrenched in their own lives and scared of being accused of not minding their own business.

I hope the baby was OK.

BudgetBuster · 27/06/2026 14:31

rubydoobydoo · 27/06/2026 00:32

As a police call handler - we wouldn't have dispatched officers to this. I would have advised you to contact social services though, and think that you should.

Really? Given there were adults shouting and slamming car doors etc it sounds very much like someone needed help in that house.

ScotiaLass · 27/06/2026 14:29

My baby would cry with intensity for hours at at a time when he was a newborn. I developed severe PND as a result, and yes there probably was some shouting in our home because it was incredibly stressful but baby was never just left to cry. If someone had called the police on us it may well have pushed me over the edge. Baby was later diagnosed with silent reflux.

MumOf4totstoteens · 27/06/2026 14:22

If you were worried undid the right thing. Only you can decide as we weren’t there to hear it. I’d say you having children of your own you will have known if it was normal or not. It’s probably going to be quite distressing for the parents though if they weren’t doing anything wrong but that can’t be helped

sillypossumsmum · 27/06/2026 14:20

From 100 metres away you aren’t going to hear a parent trying to calm down a baby.

Ineedsleepnotsugar · 27/06/2026 14:20

We should all be more proactive and neighbourly.
A new neighbour-100m down the road you should have made to feel welcome.
By building a relationship you can then offer assistance.

None the less-safeguarding is everyone's resp, so calling police is fine

Bluebells84 · 27/06/2026 14:10

OP a significant part of my job is safeguarding. You absolutely did the right thing, well done. Yes it could just have been a hot grouchy night with a baby that wouldn’t settle, but the fact you could hear it from so far, there was more than just a crying baby and your gut felt something was off, shows that it was an immediate concern and not something that could wait for a children’s services report the following day (which also wouldn’t be dealt with quickly as of course, it was a Friday night). You were also not the only caller, so that helps to validate the situation.

I hope that you’re okay and that things settled. Domestic concerns often come to light through 3rd party reports (very often neighbours) and can help to add pieces to a puzzle. I’ll say it again - you absolutely did the right thing for that baby and please don’t hesitate to do it again if you had concerns. Please ignore people on here who are “armchair experts”.

EarthlyNightshade · 27/06/2026 14:04

Rednorth · 27/06/2026 12:47

DH just reminded me that 100m is 2 Olympic swimming pools away, and asked how the heck someone would know which house something was coming from at that distance without investigating.

He thinks its stinks of drama sprinkled with prejudice (just assumed the worst)

Who on earth thinks in Olympic swimming pools?
100m is 100m, where I am, it would be impossible to know which house/which baby that was but maybe OP lives in a different configuration.

The number of people who think the OP is wrong and would do nothing does explain why abuse can happen in built up areas with neighbours who do nothing.
The crying alone is not the issue (been there, done that) but if the shouting and slamming was definitely the same house, it's certainly worth reporting.

walrushurricane · 27/06/2026 14:01

Oooeeh · 27/06/2026 13:50

OP. I’d rather police checked a baby and it’s all ok than wake up to a different story the next day. It may just be a bad night. But may I remind people questioning this of the news in the last few weeks. Babies have died at the hands of monsters that everyone thought were ok to look after children.

you did the right thing and you most certainly did the right thing not putting yourself in danger.

Babies have also died at the hands of monsters without making any sound. Perhaps everyone should call the police to check on neighbour's if the baby can't be heard much.

Offit · 27/06/2026 14:00

LemonCakeX · 27/06/2026 00:25

I hate this new thing of calling the police on everyone over every little thing. We got a kitten and it got lost and we couldn’t find it so we thought it had got out (it hadnt). Me and my TEEN sons were out on the street at night looking for it and instead of being asked if we are ok or needed any help a neighbour called the police on us! It would have been obvious we were looking for it as we were calling for it! What happened to just asking people if they are ok?

I completely agree. I cannot believe the reaction by the OP, who heard a baby crying, was to CALL THE POLICE?!? If you were worried, why didn't you just go round and ask if they were ok? The reply to the previous poster who asked this was a slightly precious, 'I have three children and couldn't possibly leave them alone while I run about intervening in domestic disputes' - as though that's what anyone suggested. The OP said her husband was home too, so couldn't he have gone, or she could have gone over in an hour or two? Unless you heard what you thought was literally a murder happening in real time, it didn't need immediate intervention and it didn't need the police as a first step!

I'm 40 - am I totally out of touch, too old, too young, or what is going on here? Why are people calling the police for normal non-criminal things? Or is it just people on Mumsnet...?

BacksToTheFuture · 27/06/2026 13:55

Rednorth · 27/06/2026 12:47

DH just reminded me that 100m is 2 Olympic swimming pools away, and asked how the heck someone would know which house something was coming from at that distance without investigating.

He thinks its stinks of drama sprinkled with prejudice (just assumed the worst)

Thank goodness a man has come along to tell us women not to be such silly billys.

We've all been puzzled by how far 100m is and now will stop any concerned thoughts about the well being of a baby, phew

Oooeeh · 27/06/2026 13:51

Chica1990 · 27/06/2026 13:39

It's better to be wrong and apologise for this kind of thing rather than be right but regretful.

I would hope my neighbour would call the police on me, what if I had a had slipped and was unconscious with a baby to look after! If it's innocent the police will go on their way and it will be a story for the parents to tell the child when they are older

And in the US this is exactly what happened. A newborn was found next to their mother a week after she had died.

Oooeeh · 27/06/2026 13:50

OP. I’d rather police checked a baby and it’s all ok than wake up to a different story the next day. It may just be a bad night. But may I remind people questioning this of the news in the last few weeks. Babies have died at the hands of monsters that everyone thought were ok to look after children.

you did the right thing and you most certainly did the right thing not putting yourself in danger.

Velumental · 27/06/2026 13:46

When my eldest was a baby, until about 6 weeks old, he'd cry unconsolably from 6-10 every night. We'd pas him back and forward feeding and settling, child was never set down or got worse. It may well.not be sinister.

walrushurricane · 27/06/2026 13:42

Chica1990 · 27/06/2026 13:39

It's better to be wrong and apologise for this kind of thing rather than be right but regretful.

I would hope my neighbour would call the police on me, what if I had a had slipped and was unconscious with a baby to look after! If it's innocent the police will go on their way and it will be a story for the parents to tell the child when they are older

As if op will apologise...

BringBackCatsEyes · 27/06/2026 13:41

RegimentalSturgeon · 27/06/2026 13:31

Oh, I really, really hope they do.

Nasty. You think OP was being malicious?

LittleBearPad · 27/06/2026 13:41

Chica1990 · 27/06/2026 13:39

It's better to be wrong and apologise for this kind of thing rather than be right but regretful.

I would hope my neighbour would call the police on me, what if I had a had slipped and was unconscious with a baby to look after! If it's innocent the police will go on their way and it will be a story for the parents to tell the child when they are older

What ‘when you were tiny you cried so much a neighbour called the police to check we weren’t abusing you’

Yes quite the anecdote.

Chica1990 · 27/06/2026 13:39

It's better to be wrong and apologise for this kind of thing rather than be right but regretful.

I would hope my neighbour would call the police on me, what if I had a had slipped and was unconscious with a baby to look after! If it's innocent the police will go on their way and it will be a story for the parents to tell the child when they are older

RegimentalSturgeon · 27/06/2026 13:31

mabidaneera · 27/06/2026 04:16

So if nothing was wrong, the likely exhausted family will feel targeted by neighbours calling the police on them for their crying baby. Poor sods. Hopefully they don't find out it was you.

Oh, I really, really hope they do.

Calliopespa · 27/06/2026 13:29

EarthSight · 27/06/2026 13:12

I people like you mean well, but your suggestion is batshit. You either aren't very bright, or you're not very street-smart or good with people.

It is in no way OPs responsibility to offer help to a stranger's baby like this. It is not a hunter-gatherer society whereby the mothers help each other's baby in a tribe. They may be neighbours, or they might live on the same street, but they are still strangers. Not friends or family. Calling the police if you're concerned about a child is expected, but no more. Depending on the situation, by 'offering her help', she might be getting involved in a potentially risky or even dangerous situation herself. In some neighbourhoods, such offers to 'help' would result in a door being slammed in your face, at minimum, and potentially future issues for you or your children if it's on a rough estate in particular.

So often, people have such high expectation of women, and your daft suggestion shows it. Women are expected to be free care-in-the-community, a free resource that can be used at any time in a way I just don't see being expected by men.

Edited

your suggestion is batshit. You either aren't very bright, or you're not very street-smart or good with people.

And you write like that and think you are good with people?

The stuff about men not being expected to step up in the community is nonsense imo. We are beginning to blur roles increasingly, which is a good thing, but the vast majority of members of the public who help in physical emergencies - drownings etc - are still male. You are just thinking about childcare - which for lots of reasons has stayed female-dominated. Even on here recently there have been threads saying males shouldn't be allowed in early childcare settings, every baby needs a mother etc. Not saying I agree, but I am just making the point that as women we are not some put-upon community resource any more than men. We are just expected to step up for different things.

ETA and feminism isn't an excuse not to offer to help.

I personally would not have rocked up on their door if things sounded tense, but there is nothing wrong with a suggestion of offering help generally.

FWC2026 · 27/06/2026 13:26

Anonymousical · 27/06/2026 08:06

Have fun imagining! I'm so old now my now-grown baby was born on Old Mumsnet and they'd have been more likely to have 3 MNers drive there to physically knock the door than be ripping the piss out if it. There were many 'rescues in the night' back then. Would be so risky these days though, funny how things change, I'm nostalgic now.

Old Mumsnet was an entirely different place, which I miss hugely. No way would we have been 'ripping the piss' out of the OP.

it all went arse up with Penis Beaker.

LondonLass2026 · 27/06/2026 13:25

Peonies12 · 27/06/2026 13:24

Well I hope you aren’t my neighbour. Mine cried so much as a baby, and even now often has long tantrums. Trust me we did everything possible to stop it

This.